4-Star Hotels in Arizona, United States

The hotel was clean, food reasonably priced, great location to the airport with the sky train right there and regular shuttles every 30minutes, 24 hours. Super convenient and the Reception Team were friendly and helpful. I’d stay again

The room was really comfortable, I have to say. My only complaint is that parking costs $12 and you have to pay through an app, which was a bit inconvenient. Also, the front desk assigned us a room that was furthest inside; after taking the elevator, it was quite a long walk to get to it.

I was greeted by the nicest receptionist, I told her that trip.com was no help on switching my room from a double bed to a king cause that wasn’t even supposed to be , she never hesitated she just did it .. The walk from the hotel to mill ave for dinner an drinks was 7 min , so nice . At night to go on roof with the pool an view omg gorgeous... very clean an very nice ... will stay again an will recommend to others ..

The location of the hotel is quite good with nice views and Whole Foods nearby. I met with the aircon issue and maintenance mgr helped to change a room quickly. Although it was smaller but problem solved promptly.Streams are out of work and cannot be fixed due to holidays.

For a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.

It's in downtown Phoenix, the surrounding environment is nice, and the facilities are also good. Due to a change in plan, I needed to check out one day in advance. I communicated with Ctrip several times before the free cancellation date, but failed. Ctrip seemed to have booked through another channel and had no say. When I tried to communicate with the front desk when checking in, the waiter had a bad attitude and coldly refused.

The service was great! The convenient snack bar in the building was wonderful but very few selections to go out eat nearby. My fiancé and I did absolutely enjoy our beautiful decorative stylish room. We would definitely come back to stay again in the future!

Great hotel near the airport, right off the freeway, and about a 5-10 minute drive to an area with lots of food options and stores. The staff were friendly and helpful from the moment we arrived until we checked out. There's also a pretty cool area in the middle with a pool and hot tub, as well as a big chess and connect for game and ample seating.

The room is large and very clean! The airport UBER is about 8-9 minutes, on the edge of ASU University, very safe, Japanese and Korean food are very convenient! My favorite is the gym, clean, hygienic, tidy, especially friendly to girls, with dumbbells of various specifications! The people in the hotel are very enthusiastic, is the people of Sunshine State more enthusiastic!