Posted on Dec 12, 2024|Classic Queen Room
Guest UserHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
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Price per night fromIDR 945,889
Posted on Sep 27, 2025
Sira
I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are some good local restaurants nearby), and the conference space being in the underground level, which felt a little enclosed despite being perfectly functional. Overall, for comfort and service this hotel is hard to beat, and I would highly recommend it for anyone visiting Krakow. Btw, room service in the morning was absolutely delicious.
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Price per night fromIDR 1,445,255
Posted on Apr 7, 2026|Standard Double Room
Anton_Sh
The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations.
However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security.
I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.
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Price per night fromIDR 758,296
Posted on Apr 27, 2026
Guest UserExcellent hotel. Everything is spotless and new. Room comfortable and quiet. Very smart sauna, salt room, lounge and gym in basement (note you must request the sauna to be turned on 40 mins in advance of going). Anyway, thoroughly recommend.
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Price per night fromIDR 2,602,515
Posted on Mar 18, 2026
Guest User
The hotel was excellent in every way ! The location is perfect to explore the city on foot, located near the former Jewish Quarter, which is stunning, and a 13/15 walk to the Old Town. The staff were all amazing and quickly changed my room on the first night because if an unpleasant odour in the booked room. They answered all my questions and were super efficient ! If I were to return to Krakoq, I’d stay here , even though it’s slightly on the pricy side .
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Price per night fromIDR 1,286,726
Posted on Apr 5, 2026|Classic Twin Room
albertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
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Price per night fromIDR 1,984,253
Posted on Aug 9, 2025
安娜堡的ojibsan
The location is excellent. Just around the corner is the Square Center. Turning the other way, you'll find the tram station, making it very convenient to catch a ride. However, taxis can't enter, so you have to walk to the tram station. The facilities are very good, and the rooms are bright. Although there's a restaurant and bar downstairs, it didn't affect my sleep at night. I didn't use the hotel's on-site restaurant for breakfast, as I'd heard the reviews weren't very good. Because there's a cafe downstairs that offers brunch, it's very convenient. I was very pleased with the elevator, so I didn't have to worry about climbing stairs in this old building.
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Price per night fromIDR 2,192,982
Posted on May 12, 2026
FrozenFireXXYeah, so. this is a pretty fantastic hotel in terms of having amazing rooms and the location is quite nice because you're next to all these parks and it's about a 33 minute walk to Old Town, which is actually perfect because you can get a lot of exercise but I would say it's not in Old Town itself if you prefer to be right in the middle. and that could be an upside or downside depending on what you feel about it. and then everything is pretty excellent. I would say the only confusing thing is the rooms have confusing light switches that don't necessarily work the way you might want to. and initially the kettle was also broken. and like it wouldn't stop boiling the water. it wouldn't do the auto shut off. However, they did fix it relatively fast. and the hotel food is pretty decent. but obviously old town food in the actual city is better. location is good. There's like a well fitness gym close by. and overall it's worth staying. Worth noting if you want late checkout they charge some amount per hour. and if you have Marriott status they won't give you free breakfast if you have a high status which is also interesting. But definitely pretty good hotel.
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Price per night fromIDR 2,219,404
Posted on Sep 6, 2024|Standard Twin Room, 2 Twin Beds
Guest UserThe location is very advantageous. It is very close to various attractions and can be reached on foot. Although the room is not big, it is neat and clean. The decoration is also quite new. There are many varieties of breakfast.
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Price per night fromIDR 1,878,567
Posted on Jul 28, 2026|Tribe Essential With A Queen Size Bed
CHENG U.T
The location is convenient, close to Krakow Central Station and the Old Town, both within easy walking distance.
Check-in was quick and simple. The room was clean and comfortable, with all amenities provided. Free luggage storage service is also available.
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Price per night fromIDR 1,513,951