Featured facilities: Meeting Room, Café, Dry Cleaning
Very Good
118 reviews
8.1/10
1 night
From INR 10,386
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8.5/10
Very Good
Ookpc99The front desk directly upgraded the room without saying anything. When I entered the room, I discovered that it was a huge space with four single beds split into two, an oversized sofa and a bathroom. Everything was perfect.
IIneke HaijerI was in Maastricht with my daughter for a few days. I had reserved a room with 2 twin beds. There appeared to be a double bed in the room. After asking at reception we were given another room. It would be nice if there were 2 chairs instead of 1 in a double room. Moreover, we missed cupboard space for our clothes and a cupboard or shelf in the bathroom for our toiletries. We put them on the ground. When we returned to the room at about five o'clock after a day of walking in the city to sit quietly and drink a cup of coffee, it turned out that the room had not yet been cleaned. After reporting to reception, we received a voucher for a drink in the hotel bar. Nicely resolved. The location of the hotel was fine, it was quiet. Staff at reception and service in the bar were nice.
GGuest UserOur TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
KKarenGreat large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
LLeonie en VeraWe hebben drie heerlijke dagen gehad in dit charmante boutique hotel. Geen overbodige luxe, maar juist dat authentieke en knusse gevoel dat het zo gezellig maakt. De familiekamer was verrassend ruim — genoeg plek om even bij te komen na een dag in de stad. Het bed lag heerlijk, en de sfeer in de kamer voelde huiselijk en ontspannen.
We hebben geen gebruik gemaakt van het ontbijt, omdat we graag de stad in trokken om te genieten van de vele leuke koffietentjes en bakkerijen in Maastricht.
Er waren een paar kleine dingetjes die beter konden (zoals een ontbrekende afstandsbediening en een kluis die niet open wilde), en het inchecken gaat volledig digitaal zonder fysiek contact — even wennen, maar uiteindelijk heel handig geregeld.
Al met al een fijn verblijf, met een perfecte ligging om Maastricht te ontdekken. Wij hebben vooral genoten van de stad zelf en van het concert van **Bente** in de Muziekgieterij — wat een leuke ervaring!
Een plek waar we zeker nog eens zouden terugkomen voor een gezellig weekendje weg.
AArt ProjektОтель видно получил небольшой ремонт! В целом неплохо. Расположение хорошее и парковочных мест достаточно. Отличное место переночевать недалеко от аэропорта Weeze.
PPuliexieyewohushileI temporarily chose a hotel near MECC. The hotel was good in all aspects, but the surrounding area was a little quieter. But this is basically the case in small European cities, and it’s normal. Health and food are good. Business accommodation is acceptable.
GGuest UserVery good experience, this season is very comfortable to travel, the environment is clean and beautiful, the attitude is also very good, the experience of being at home, parents are very happy to play
IIrina KuzminskayaThe newly renovated monastery is a historic building and a special place. There is an entrance to the hotel from the underground parking garage Oda. There is a good restaurant with tasty food.
There are no bottles of water in the room. According to the receptionist, the water from the tap is drinkable. However, we couldn't find any information about it in the room. There is scale in the kettle. Although this is a common occurrence in most hotels.
There are also no toiletries. For a hotel of this category, this would be expected.
MMohamed Sameh SolimanHotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.