Posted on May 3, 2026
Guest UserService was gemiddeld.
Extra booking restaurant. Bad floor manager of the restaurant 26 April 2026. Many complained about the service.
1. Hours wait for dinner or drink.
2. Order something.
The staffer suggests his colleague to go through.
3. Floor manager did not perform control or management function
4. We were not only of this opinion.
5. Floor manager didn't talk to us well with you. Talk if he had knocked with us. Horeca seems standard sense is your opinion what you get back. Total restaurant thought that the floor manager did not do sense work.
6. There were guests after 3x questions away without paying there was no indication why no one could come. They were fired by floor manager, which was not the case. Plus the hotel guest had to ask where the food remains for more than an hour.
7. If this are the instructions of the Valk Hotel. I will reduce my assessment. I hope that responsible location manager here treats more grip and client as a king.
No longer treated puberously, arrogantly and unreceptably.
8. The evening team of April 26 can learn some of the morning team on April 27, this team deserves a flies!!
We were very friendly and we asked if we could remove the plates or glasses used.
That's why service is average.
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Price per night fromCAD 130
Posted on Jan 21, 2026
Guest UserPleasantly surprised with this hotel and the room. Very clean and smells wonderfully fresh. Spacious room, as is the bathroom! The location is also perfect, so it's highly recommended for a short stay/city trip in Maastricht :)
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Price per night fromCAD 107
Posted on May 21, 2024
Guest User
Our TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
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Price per night fromCAD 129
Posted on Dec 8, 2025
Mothais
I stayed for one night to go to the cave Christmas market.
The back part of the church was just renovated and it was beautiful and clean.
It is within walking distance from the station and from the city center.
Breakfast was simple but delicious, open and light at night I used the bar, but the staff were professional and comfortable.
I will use it if I have a chance to go again.
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Price per night fromCAD 104
Posted on Sep 21, 2025
Liangyeyumao
The hotel's location is excellent, right across from the train station, just a street away, and the bus station is also opposite, making transportation incredibly convenient. There are plenty of dining options nearby, and a supermarket across the street. There's an elevator, which makes getting upstairs very easy. The breakfast was also good.
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Price per night fromCAD 92
Posted on Aug 12, 2026|Family Room
Yair N.
A fantastic gem of a castle!
We spent a family weekend in their ”family room” which is very spacious, enjoyed the sun on the big terrace and enjoyed a ”royal” welcome by the team.
Kasteel Doenrade, well be back!
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Price per night fromCAD 89
Posted on Oct 31, 2025|Family Room
Leonie en VeraWe had three wonderful days at this charming boutique hotel. No unnecessary luxury, but rather that authentic and cozy feeling that makes it so pleasant. The family room was surprisingly spacious — enough room to unwind after a day in the city. The bed was very comfortable, and the atmosphere in the room felt homey and relaxed.
We did not make use of the breakfast, as we preferred heading into the city to enjoy the many nice coffee shops and bakeries in Maastricht.
There were a few small things that could have been better (such as a missing remote control and a safe that wouldn't open), and check-in is entirely digital without physical contact — it takes some getting used to, but ultimately it is very conveniently arranged.
All in all, a pleasant stay, with a perfect location for exploring Maastricht. We especially enjoyed the city itself and the concert by **Bente** at the Muziekgieterij — what a fun experience!
A place we would certainly return to for a cozy weekend getaway.
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Price per night fromCAD 88
Posted on Jan 9, 2026
Art Projekt
Отель видно получил небольшой ремонт! В целом неплохо. Расположение хорошее и парковочных мест достаточно. Отличное место переночевать недалеко от аэропорта Weeze.
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Price per night fromCAD 89
Posted on Nov 14, 2024
Guest User
Very good experience, this season is very comfortable to travel, the environment is clean and beautiful, the attitude is also very good, the experience of being at home, parents are very happy to play
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Price per night fromCAD 203
Posted on Dec 7, 2025
Irina Kuzminskaya
The newly renovated monastery is a historic building and a special place. There is an entrance to the hotel from the underground parking garage Oda. There is a good restaurant with tasty food.
There are no bottles of water in the room. According to the receptionist, the water from the tap is drinkable. However, we couldn't find any information about it in the room. There is scale in the kettle. Although this is a common occurrence in most hotels.
There are also no toiletries. For a hotel of this category, this would be expected.
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Price per night fromCAD 82