Posted on May 3, 2026
Guest UserService was gemiddeld.
Extra booking restaurant. Bad floor manager of the restaurant 26 April 2026. Many complained about the service.
1. Hours wait for dinner or drink.
2. Order something.
The staffer suggests his colleague to go through.
3. Floor manager did not perform control or management function
4. We were not only of this opinion.
5. Floor manager didn't talk to us well with you. Talk if he had knocked with us. Horeca seems standard sense is your opinion what you get back. Total restaurant thought that the floor manager did not do sense work.
6. There were guests after 3x questions away without paying there was no indication why no one could come. They were fired by floor manager, which was not the case. Plus the hotel guest had to ask where the food remains for more than an hour.
7. If this are the instructions of the Valk Hotel. I will reduce my assessment. I hope that responsible location manager here treats more grip and client as a king.
No longer treated puberously, arrogantly and unreceptably.
8. The evening team of April 26 can learn some of the morning team on April 27, this team deserves a flies!!
We were very friendly and we asked if we could remove the plates or glasses used.
That's why service is average.
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Price per night fromTHB 4,732
Posted on Jan 21, 2026
Guest UserPleasantly surprised with this hotel and the room. Very clean and smells wonderfully fresh. Spacious room, as is the bathroom! The location is also perfect, so it's highly recommended for a short stay/city trip in Maastricht :)
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Price per night fromTHB 2,788
Posted on May 21, 2024
Guest User
Our TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
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Price per night fromTHB 2,627
Posted on Jun 27, 2025
Karen
Great large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
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Price per night fromTHB 2,627
Posted on Aug 12, 2026|Family Room
Yair N.
A fantastic gem of a castle!
We spent a family weekend in their ”family room” which is very spacious, enjoyed the sun on the big terrace and enjoyed a ”royal” welcome by the team.
Kasteel Doenrade, well be back!
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Price per night fromTHB 2,964
Posted on Oct 31, 2025
Leonie en Vera
We hebben drie heerlijke dagen gehad in dit charmante boutique hotel. Geen overbodige luxe, maar juist dat authentieke en knusse gevoel dat het zo gezellig maakt. De familiekamer was verrassend ruim — genoeg plek om even bij te komen na een dag in de stad. Het bed lag heerlijk, en de sfeer in de kamer voelde huiselijk en ontspannen.
We hebben geen gebruik gemaakt van het ontbijt, omdat we graag de stad in trokken om te genieten van de vele leuke koffietentjes en bakkerijen in Maastricht.
Er waren een paar kleine dingetjes die beter konden (zoals een ontbrekende afstandsbediening en een kluis die niet open wilde), en het inchecken gaat volledig digitaal zonder fysiek contact — even wennen, maar uiteindelijk heel handig geregeld.
Al met al een fijn verblijf, met een perfecte ligging om Maastricht te ontdekken. Wij hebben vooral genoten van de stad zelf en van het concert van **Bente** in de Muziekgieterij — wat een leuke ervaring!
Een plek waar we zeker nog eens zouden terugkomen voor een gezellig weekendje weg.
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Price per night fromTHB 2,276
Posted on Jan 9, 2026
Art Projekt
Отель видно получил небольшой ремонт! В целом неплохо. Расположение хорошее и парковочных мест достаточно. Отличное место переночевать недалеко от аэропорта Weeze.
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Price per night fromTHB 2,477
Posted on Oct 22, 2023|Superior Room with 1 Double Bed and Sofa
Puliexieyewohushile
I temporarily chose a hotel near MECC. The hotel was good in all aspects, but the surrounding area was a little quieter. But this is basically the case in small European cities, and it’s normal. Health and food are good. Business accommodation is acceptable.
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Price per night fromTHB 3,044
Posted on Nov 14, 2024
Guest User
Very good experience, this season is very comfortable to travel, the environment is clean and beautiful, the attitude is also very good, the experience of being at home, parents are very happy to play
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Price per night fromTHB 4,853
Posted on Dec 7, 2025
Irina Kuzminskaya
The newly renovated monastery is a historic building and a special place. There is an entrance to the hotel from the underground parking garage Oda. There is a good restaurant with tasty food.
There are no bottles of water in the room. According to the receptionist, the water from the tap is drinkable. However, we couldn't find any information about it in the room. There is scale in the kettle. Although this is a common occurrence in most hotels.
There are also no toiletries. For a hotel of this category, this would be expected.
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Price per night fromTHB 3,055