4-Star Hotels in Durango, Mexico

The room was large and clean, the location was excellent, opposite the supermarket, there was a restaurant at the entrance of the hotel, and the price was acceptable. 24-hour service, a recommended hotel.

I was unsatisfied with the front desk employee name Alex .I have arrive before my check in .He told me they have a room available but I have to pay extra on the side for the amount of $78.00 I told him I do alot of traving never experience this before . I have already pay in advance.He refuse to let me speak to the manager . Just has us sitting there . We had constantly made call to the front desk request the room to be clean . They forgot to give us towel 3 hours later. The only postive feedback I have to give is the pool and spa area they where very nice . SANDRA GAVE US EXCELLENT SERVICE her massage 💆‍♀️ are the best

Beautiful hotel, nice location and safe. Overall we had a good stay, but the toilet was super noisy when flushing… like extremely noisy and in the morning the corridors are quite noisy too, other than that there’s not many other options in the area.