Lo que no nos gustó es que la cafetería no está abierta por la mañana y te obligan a hacer un desayuno de 20 € cuando yo en realidad solo quiero un café con leche.
La camas solo tienen enchufe a un lado, por lo tanto lo representa no puede cargar su móvil ni nada .
We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.
Nice setting. The rooms are in a new building and you don't get to see any of the original sections unless you join a tour. I did not join the tour so cannot comment. But overall not so much to see. Honestly slight disappointment for a ”castle” stay
The hotel is a beautiful hotel with a 4*.
The hotel is located just a few minutes from the public transport that leads you to the centre or a walk.
Our room looked familiar, with living room with sofa bed and two double rooms with bathroom in suite.
The hygiene was fantastic, with water in the refrigerator and coffee capsules with a “nepresso” type of courtesy coffee.
Independent air conditioning in each stay.
I would certainly book again if I had to repeat the trip.
Thanks to the workers for their kindness and smile always present in their face.
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
Stor , very warm , and good price quality ratio , facilities improve or fit the spa and fitness maintenance , there are no stretching beds and several machines in repair
Everything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
Our second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
Because they are several times that I have been and are still perfect in terms of the quality of the service
Great
120 reviews
9.1/10
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9.2/10
Great
My stay at the Catalonia El Pilar was nothing short of exceptional. This hotel has a charm and quality that far exceeds its official four-star rating, and I firmly believe it deserves a fifth star. From the moment I entered, I was struck by the beautiful, character-filled decor. The hotel masterfully blends historic charm with modern comfort, creating a unique and inviting atmosphere. This sense of character extends to the rooms, which are impeccably clean and spacious. The excellence began at check-in with the wonderfully helpful and efficient receptionist service. Every staff member I encountered was professional and genuinely dedicated to ensuring a perfect stay. The breakfast was another highlight, offering a wide and delicious selection of hot and cold items that provided the perfect start to each day of exploration. It is clear that the management is doing an excellent job. The seamless operation, the motivated staff, and the meticulous attention to detail throughout the property speak volumes about their leadership. A final note on the location: Zaragoza itself is an amazing city, a captivating blend of history, culture, and vibrant local life. For better or worse, it remains wonderfully off-the-beaten-track for the majority of travelers, making it a truly authentic Spanish discovery. Combining this incredible city with a hotel of such high caliber makes for an unforgettable trip. I would not hesitate to return and cannot recommend the Catalonia El Pilar highly enough
This hotel is really old by the look of it but it is well maintained. Our room is spacious and clean. The staff is very welcoming and helpful. If you drive, the hotel offers parking for 13 euros and you can get in and out many times. Highly recommended!
Located inside of Zaragoza rail station ,super nice to access to another places as a connected transportation.I selected a suit room and enjoyed spacious lounge.very suitable for business travelers who rush to move.but the hotel is being built along the station building, super long horizontally ,hard to walk from elevator ,my room was quite far from elevator even if it was in the middle of building.so might not be a good choice for lazybones .the heater did not work well ,probably due to the big room, I had a cold night unfortunately.if you want to hang out in the downtown, had better book other hotels near central area.
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well. We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
Our second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!. The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
Did not realize there was more than one NH in Zaragoza so went to wrong one. Staff at the Gran were outstanding from reception to bellhop to car park attendees to breakfast. Shame rooftop is not utilized for a pool / sun deck. The Gran would have been impressive in it's day but is in need of renovation. Location great. Stayed 4 nights.
The location of the hotel is accessible by public transportation by bus from Zaragoza Train Station, and nearby sightseeing spots are within walking distance. The cleanliness and comfort made me smile. Even though I am not fluent, I felt like they were waiting for me and trying to help me even when I tried to communicate in a mixture of English and Spanish. Even when checking out, he showed me my train ticket and when I was worried, he left my luggage and even made a time plan! Service is the best. This is one of the best accommodations I would like to return to during my current trip to Spain!
I can't complain about anything; the hotel has all the services and facilities in very good condition. The rooms are spacious and clean. It's still a 4-star hotel and they're well-appointed.
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