I arranged four king-bed rooms at this hotel for my guests. Unfortunately, their experience at the hotel restaurant was quite unsatisfactory.
During the meal, the restaurant was nearly empty, with only our table present. Despite this, service was noticeably slow and inattentive. After the starters were cleared, there was a long delay before anyone followed up regarding the main course. Even after ordering, plates were not brought in time, and the overall pace of service was unusually slow.
Under such circumstances, it was difficult to understand the reason for the delay. The experience left a negative impression and fell short of what would be expected from a hotel of this standard.
我曾协助客人在该酒店预订了四间大床房,但其在酒店餐厅的用餐体验并不理想。
用餐期间,餐厅几乎处于空置状态,仅有我们一桌客人,但服务流程却明显缓慢且缺乏跟进。前菜结束后,长时间无人询问主菜安排;即便完成点单,餐盘也未能及时提供,上菜节奏明显异常。
在客流极少的情况下出现这样的情况,实在令人费解。整体体验未能达到该酒店应有的服务水准,留下了不佳的印象。
Located in Pretoria (Arcadia), CT Hotel is within a 15-minute walk of Union Buildings and Embassy of Zimbabwe. This family-friendly hotel is 0.6 mi (1 km) from Ster-Kinekor Sterland Arcadia and 0.7 mi (1.1 km) from Italian Embassy.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 175 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, bidets, and hair dryers.
The sanitation is relatively clean, and the environment is also good in the business district. But the service is very general, the room has a small 4 bottles of water, if you don't disturb the mode, you will not leave water at the door. The facilities are also general, the hair dryer is broken.
The hotel is in the best location od Pretoria, connected with many restaurants, shops. It is new, beautiful and in the new area of Pretoria. The personal is all so friendly and helpful. Our room is very big, nice and comfortable.
I recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
Stayed here before and main reason was close to airport, in safe complex, access to restaurants etc at Emperors Palace.
Rooms clean and decent standard,
Breakfast good and staff ready to help.
Overall good and would stay again
The hotel is recommended by guests. The surrounding area is quite safe and quiet at night. There are not many options for breakfast.
Great
68 reviews
9.1/10
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PPierre04A Truly Exceptional Stay at Fairlawns Boutique Hotel
My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them.
I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary.
The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm.
The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens.
Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat.
Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.
BBrougleI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
GGuest UserThis hotel is was definitely one of my favorite stays. I made my booking around 7pm for a stay later that same night, and the staff were exceptionally friendly and accommodating throughout the entire process. The rooms are impeccably clean and wonderfully spacious, easily ranking among the best hotel accommodations I've experienced during my visits to Johannesburg.
The attention to detail and commitment to guest comfort is evident in every aspect of this wonderful establishment. From the warm welcome at the front desk to the well-appointed, comfortable rooms, this hotel has exceeded my expectations and solidified its position as one of my top preferred places to stay in the city.
Although bathrooms may need a bit of an upgrade,
I am confident that I will be returning to this hotel on my future visits to Johannesburg.
UUzanele_nI loved everything about this hotel. I got drinks menu on arrival which was served free of charge, wasn’t expecting that in South Africa🤪🤪
Check in was super quicknand smooth, beautiful room with proper amenities. The hotel is in a good location sorrounded by nature. The services was 10/10, with super friendly and helful staff. I was impressed by the breakfast options and the restaurant itself….stunning and aesthetically pleasing.
I didn’t like their cocktails menu🥺🥺 they don’t have classic ones. 90% of their cocktails are made with sminorf 18/18 which isn’t cool.
Overall, this is a great hotel and would definitely come back!
GGuest UserWe had a wonderful stay and truly experienced some of the best hotel service of our entire South Africa trip. The staff went far beyond our expectations — always warm, attentive, and genuinely caring, which made us feel so welcomed and well looked after throughout our stay.
The hotel is located in a very nice and safe neighborhood, giving us great peace of mind while exploring the area. We also loved the room design — beautifully styled, comfortable, and thoughtfully laid out, making it a perfect place to relax after a day out.
We highly recommend this hotel to anyone.
HHansexsI arranged four king-bed rooms at this hotel for my guests. Unfortunately, their experience at the hotel restaurant was quite unsatisfactory.
During the meal, the restaurant was nearly empty, with only our table present. Despite this, service was noticeably slow and inattentive. After the starters were cleared, there was a long delay before anyone followed up regarding the main course. Even after ordering, plates were not brought in time, and the overall pace of service was unusually slow.
Under such circumstances, it was difficult to understand the reason for the delay. The experience left a negative impression and fell short of what would be expected from a hotel of this standard.
我曾协助客人在该酒店预订了四间大床房,但其在酒店餐厅的用餐体验并不理想。
用餐期间,餐厅几乎处于空置状态,仅有我们一桌客人,但服务流程却明显缓慢且缺乏跟进。前菜结束后,长时间无人询问主菜安排;即便完成点单,餐盘也未能及时提供,上菜节奏明显异常。
在客流极少的情况下出现这样的情况,实在令人费解。整体体验未能达到该酒店应有的服务水准,留下了不佳的印象。
GGuest UserThe hotel was located in a central location. Its near a big shopping.
The room was clean and thoroughly clean daily.
The staff were very friendly and helpful.
When staying there, have dinner at Aurum at least once. It's a restaurant with good food great ambience and service.