5-Star Hotels in Central Visayas, Philippines

I was very disappointed after seeing breakfast buffet in this hotel! Knowing that it wasn’t cheap hotel and has lots of branches over Philippines, I didn’t expect that the buffet would be considering only Philippino and Chinese taste. Eggs weren’t even cooked well, hash brown smelled with old oil, most of the food contains pork, not much fruit choice ( only two ) , coffee tasted as though coffee machine wasn’t cleaned for ages. I raised a complaint knowing I had food poisoning after 2 consecutive days! All I heard is sorry we can provide you veggies … is it a best offer knowing how much we paid for this hotel! Then at least give people option of not including breakfast to the room price. Concerning room no problem, clean and nice.

Despite it being the off-season in August, the check-in efficiency at the front desk was still terrible, especially having to queue up even after 6 PM. The hotel's location is quite remote; its only advantage is the quick 30-minute drive to the airport. The ocean water wasn't as beautiful as I imagined. The infinity pool design is decent, but it's a style that was popular a few years ago. Room maintenance is mediocre; the minibar light was broken and stayed on even when the door was closed. Although the curtains were overlapping, the installation was poor, making it impossible to fully close the overlapping section. The hotel, which opened three years ago, already has mold spots on the interior walls.

You need to go through a security check before entering the hotel, which makes you feel very safe. The front desk staff were especially friendly and helpful, and any questions or issues were handled quickly. The room was clean and well-maintained. Both the sofa and the bed were very comfortable. There was also a JBL speaker in the living room, which was a really nice touch. I was especially happy to receive a complimentary room upgrade, and the room had a great view. One thing to note is that there seems to be a voltage issue with the hair dryer, so it couldn’t be used in the bathroom. The hand cream also smelled amazing and worked really well. Overall, I had a very pleasant stay and would definitely recommend this hotel.

This is my favorite hotel in Cebu however we had a bad experience when we got our spa.We got the package around 4k/head to celebrate our 28th anniversary,the service started at 8pm from the body scrubbing then massage.i noticed that my therapist is stopping so i tried to move my body,then she started again,then stopped again,i thought she’s sleeping so i told her “si ate inaantok na ata”,but it’s only around 9pm so it’s not just super late.but still,she on stopping despite I told that to her.maybe she’s too sleepy and can’t control herself.so i just let her stop & massage,stop and massage just to control not to ruin our very special day.then after the 2hrs massage,my husband felt something bit in his arm.he immediately told to the therapist but she don’t have any reaction.so we decided not to argue with them because we don’t want to ruin our night.the photo attached was taken after 5 days of our anniversary and it’s still swollen and itchy. Other than this matter,I will definitely go back again and stay in this hotel because all are great except on the spa experience

Choosing an ocean view room was an excellent decision! The room was clean and lovely. It's connected to a mall with many luxury boutiques and restaurants inside. For Korean food, I highly recommend Yeonhwa on the second floor of the mall. Having a Starbucks nearby was a huge plus! Personally, I wasn't a fan of the shabu-shabu place. Besides the mall, the hotel's breakfast buffet offered dozens of great options, and the Italian restaurant was absolutely delicious. I had a wonderful stay! 💗

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

Shangri-La really is quite good. Breakfast was a bit crowded, so we had to wait for a table, but the atmosphere was nice, and the room was well-maintained. It's especially great for kids; they didn't want to leave! It's a shame we only stayed one day at Shangri-La. And the service was truly excellent; we ran into a staff member in the hallway who proactively asked for our room number and offered directions.

The hotel is quite new, and everything from the rooms and public facilities to the overall environment is exceptionally well-maintained, making for a very comfortable stay. It even has its own private beach, and the entire resort is so spacious that even during peak season, it never feels crowded at all. It truly has a wonderful holiday vibe 🌴 However, what we loved even more than the facilities was the service. Every single staff member here is incredibly friendly and energetic, and you can tell they genuinely enjoy their work. From the front desk and restaurant staff to the lifeguards by the pool, everyone greeted us proactively whenever they saw us. These small details really added a lot to our experience 🥳

The location of the hotel is very convenient, it's located beside SM City Cebu, just a few minutes walking distance only. Hotel facilities are good and room is clean & tidy, hotel staffs are friendly too. Buffet breakfast & dinner have variety of choices, can't even decide what to eat first😆😆😆

Everything was good, a decent beach, well-maintained grounds, and friendly staff. I would have liked the breakfasts to be more interesting; it was a bit inconvenient that scrambled eggs had to be ordered and were brought to the table so late, usually after I had already finished eating. On our last day, they didn't bring them at all. I preferred the breakfasts at the neighboring Sheraton, where scrambled eggs were self-service. Nearby is the Pink Floyd cafe; I liked it, the food is tasty, and the prices are reasonable.