5-Star Hotels in Central Visayas, Philippines

I was very disappointed after seeing breakfast buffet in this hotel! Knowing that it wasn’t cheap hotel and has lots of branches over Philippines, I didn’t expect that the buffet would be considering only Philippino and Chinese taste. Eggs weren’t even cooked well, hash brown smelled with old oil, most of the food contains pork, not much fruit choice ( only two ) , coffee tasted as though coffee machine wasn’t cleaned for ages. I raised a complaint knowing I had food poisoning after 2 consecutive days! All I heard is sorry we can provide you veggies … is it a best offer knowing how much we paid for this hotel! Then at least give people option of not including breakfast to the room price. Concerning room no problem, clean and nice.

Overall, this was a satisfying 5-star resort, with the exception of its location. The staff were incredibly friendly, and the security was excellent, making for a comfortable and safe stay within the resort. There were also various activities offered by the resort, so there was plenty to enjoy without even having to leave. Most notably, the swimming pool is absolutely beautiful. It was even more stunning in person than in photos, and I'd be willing to return just for the pool alone. The only slight disappointment was breakfast. While the bread and fruit were good, the overall food selection was less than expected. I had the pho for three days, and the taste varied each day, which felt inconsistent. Additionally, the location is a bit secluded, so many massage parlors and restaurants don't offer pick-up/drop-off services. Most of the time, I had to rely on taxis, which made getting around a bit inconvenient. However, the resort's facilities and services were so excellent that I highly recommend it to anyone looking for a relaxing, resort-focused vacation. Conversely, for those planning daily excursions for sightseeing or food tours, the location might be somewhat inconvenient. Even if I visit Cebu again, I was so satisfied with this resort that I would book it again just for the swimming pool.

Check-in was smooth and pleasant. We were offered a complimentary upgrade to a seaview room and the view from the room was amazing. The bed was also very comfortable. We were also served welcome fruit just after we finished lunch in our room. What a pleasant surprise and a lovely touch! The breakfast spread was huge and the food was delicious. The gym was super spacious and well-equipped, with a dedicated studio space and a strength-training area. The seaview from the gym was a huge plus as well. The location of the hotel was superb. There is a mall directly connected to the hotel, while SM Seaside is only 1.2 km away. When we were at the TOPS Lookout, we could even spot the hotel from afar! It was also a short drive to the pier. My only complaint was that the cleanliness could be improved. There was some dirt on the bedsheet, although nothing major. When I tried to use the bathtub, the water came out looking yellowish, which was a little concerning. The breakfast area could also get quite crowded during peak hours and we waited about 15 minutes to be seated.

Traveling to the Philippines, I landed in Cebu and was worried about finding a good hotel. I booked one online beforehand, and it turned out to be quite a good value for money. Getting a taxi was also convenient. It was much better than I expected, hehe.

First off, the complimentary club lounge access at NUSTAR is a huge plus. The room condition was excellent, and the butler service was great too. I'd definitely consider staying again.

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

The room decor feels quite dated, with the bathroom and various furnishings showing their age and a slight musty smell. The air conditioning automatically turns off when the balcony door is opened. The external environment is relatively good, with a park and a beach available. The pool is also well-designed, helping to distribute people. There's a 'naughty bag' (play area) suitable for different age groups of children, which requires a fee, though hotel guests receive a discounted rate. Breakfast gets very crowded, so expect to queue. Overall, it's suitable for a family vacation. However, if you have high expectations for the accommodation experience, you might want to choose a newer hotel.

Due to our baby's sudden gastroenteritis, we had to switch hotels last minute. We were feeling anxious and exhausted, but unexpectedly, we found a family-like warmth here. Late at night, I tentatively called the front desk, not expecting much, but to my surprise, the hotel quickly prepared a warm bowl of plain congee and delivered it to our room. The congee was fragrant and perfectly soft, and at that moment, I was truly touched – for a sick child, this was more precious than any delicacy. The hotel staff were incredibly thoughtful; they continuously checked in on our baby's recovery and offered considerate assistance, instantly calming our frantic hearts in a foreign place. Once our baby felt better, we finally had the energy to visit the beach. The beach here was uncrowded, with fine sand and a gentle sea breeze. The entire bay was as serene as a painting, making for an absolutely fantastic experience. Truly great hotels aren't just about luxurious facilities; they're about the human touch they provide during unexpected situations. I wholeheartedly recommend this place to all families traveling with children. It offers not just beautiful scenery, but also genuine warmth. We'll definitely choose to stay here again next time! 🙏❤️

The hotel's service, facilities, and cleanliness were all top-notch. The only thing that wasn't great was the beach. It was quite small, and more importantly, the sand wasn't really sand – the grains were very large, making it uncomfortable to walk on even with flip-flops. If you go, it's definitely more worthwhile to spend your time at the hotel's infinity pool. The buffet was also good; someone was celebrating a birthday, and it felt very ceremonial, similar to Haidilao in China. Finally, I had originally wanted to try the hotel's Thai restaurant, but at 12 PM, they told us it was closed for the day. Also, the Thai massage on the second floor didn't open on time in the morning 😅

One of the highlights of our stay was the complimentary hotel transfer service. It saved us so much time, and the staff even helped us with the check-in process, allowing us to skip the long queues and simply relax. Enjoying breakfast at the beachfront restaurant while feeling the cool sea breeze was truly one of the most memorable moments of our stay. The hotel uniforms were elegant, and every staff member greeted us with genuine warmth and beautiful smiles, making us feel welcomed throughout our visit. We had a wonderful experience and would definitely love to return.