We had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling.
However, there are a few things that could be improved:
1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient.
2. You are not allowed to use the pools after your checkout.
3. You are not allowed to use the sunbeds with umbrellas after your checkout.
4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.
The hotel's location is fantastic, close to everything, and they even help you arrange tuk-tuks. You can easily get a Grab taxi or food delivery right from the hotel entrance.
The service is excellent. I left my phone at the hotel and was already at the airport, but a staff member brought it over to me. They also allowed us to have a late check-out, which helped us relax before our flight.
The environment is wonderful, the breakfast is plentiful, and the beach is absolutely beautiful. The swings, hammocks, and the pool are all great – is the pool even heated? It felt consistently warm.
Absolutely fantastic!
We had a wonderful stay at this resort and truly appreciate the exceptional service provided by the staff. The front desk team was incredibly helpful—when my husband thought he had dropped his wallet in the car during our transit from the pier, they went above and beyond by checking the CCTV to help us track the car plate number.
With their help, we discovered that the wallet was not left in the van. Eventually, we realized it had been dropped in a Grab car during our journey from Cebu City to Pier 1 Cebu, and we were able to successfully recover it. We are very grateful for their effort and support throughout the process.
From the first day we checked in, the front desk staff noticed that my son was not feeling well. They kindly informed us that the resort has a nurse available and encouraged us to reach out if needed. On the third day, my 4-year-old son’s diarrhea became more serious, and the staff once again showed genuine care and concern. They arranged for a nurse to check on him, who provided helpful advice and referred us to a clinic doctor the next morning. This gave us great peace of mind as parents.
The room was very nice, clean, and comfortable, and we really enjoyed the pool—it was excellent. Overall, the warm hospitality made our stay even more memorable. We also enjoyed the buffet breakfast at the resort, the purple yam porridge is very nice. All the staff were very kind, helpful, friendly, and warm.
We would definitely come back again if we travel to Bohol. One small suggestion would be to add a gym room for guests, which would make the facilities even more complete.
Thank you again for the wonderful experience!
Facilities: The hotel is well-equipped.
1. The room furnishings are a bit old, especially the wooden furniture.
2. The room and balcony are quite spacious; we stayed in a premium room.
3. There are three swimming pools. The one near the beach is open until 12:00 PM.
4. Both pool bars at the hotel have a happy hour for drinks (buy one get one free) from 1:00 PM to 6:00 PM.
5. The breakfast selection is limited (with a focus on Korean and Filipino dishes). Breakfast hours are 6:00 AM - 10:00 AM on the second floor, and 7:00 AM - 10:00 AM near the beach.
6. Check-out time is 11:00 AM (which is quite early).
7. If you arrive early, you can check in ahead of time if a room is available. Otherwise, you can pick up your room key at 3:00 PM with your ticket.
8. It's best to pay the hotel deposit in cash (4000p). If you use a credit card, the refund might take a long time to process after check-out.
This resort is over ratedd. the only thing only good thing is the location on the beach.. Boked a sea viw room the amount of money they charge and the value for your money is 2 out of 5.
needs renovattion
Road leading to the hotel is all broken
rooms are outdatwd.including bedding and bathroom
only one resturant and bar. need more F&B outlet.
no entertapinment on a friday nighr the place was very quiet wven though they sapid its sold out
breakfast not many choices compare to other resorts of the same value.
need to train there staff in resturant. no service
Hotel near Cebu City,Cebu City76.6% of visitors choose this area
AANGEL BEBS2026.04.27
This is the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏
Hotel near Cebu City,Cebu City76.6% of visitors choose this area
Dayonkamu is a recently renovated condo hotel in Cebu City where guests can make the most of the garden and shared lounge. Free Wifi is available throughout the property and private parking is available on site. The condo hotel features an indoor pool, sauna, and a 24-hour front desk.
This air-conditioned condo hotel comes with a fully equipped kitchen, a seating area, a dining area, and a flat-screen TV. Towels and bed linen are provided in the condo hotel. This condo hotel is non-smoking and soundproof.
There is a coffee shop, and packed lunches are also available.
For guests with children, the condo hotel provides an indoor play area, outdoor play equipment, and a baby safety gate. A car rental service is available at dayonkamu.
Ayala Center Cebu is 1.5 miles from the accommodation, while SM City Cebu is 1.8 miles from the property. Mactan-Cebu International Airport is 6.8 miles away.
Hotel near Mactan,Lapu-Lapu City23.4% of visitors choose this area
NNicoleen2026.03.18
I had a fantastic time staying at The Reef Resort! The staff are so friendly and helpful, the rooms are spacious and clean and the resort have enough activities to keep you busy. I would definitely recommend this resort to family and friends. The breakfast buffet every morning was good with assorted choices. You can snorkel infront of the resort with so many different kind of fish, I was amazed! The resort even packed me a breakfast box when I had to leave early in the mornings for activities. They also have a great SPA with great treatments! A well equipped gym overlooking the ocean. Thank you for making my stay unforgettable!
Hotel near Mactan,Lapu-Lapu City23.4% of visitors choose this area
NNat Shanghai2026.03.03
This hotel is very convenient, located only about 20 minutes from the airport, which makes it perfect before a flight. It is a large property, yet it remains surprisingly peaceful. The staff are truly lovely and welcoming.
The rooms are very comfortable and well-equipped with everything you might need. The food is excellent, especially the breakfast, which offers a great selection.
We spent a fun evening at the Sports Bar — my children really enjoyed all the activities available. The only downside, in my opinion, was that the prices there were quite high.
Aside from that, the view from the pool is stunning, and there is a pleasant small beach to enjoy. We had a wonderful stay before catching our flight.
Hotel near Cebu City,Cebu City76.6% of visitors choose this area
GGuest User2026.04.27
Overall, our stay at Seda Ayala was mixed, and I would rate it 3 out of 5.
The room itself was decent—clean and comfortable enough for a short stay, though nothing particularly memorable. Breakfast offered a wide selection of options, which was appreciated, but unfortunately the taste did not quite match the variety.
What really affected our experience, however, was the service at the front desk during checkout. There were three counters open and only a short queue, yet the line barely moved and we ended up waiting for around 15 minutes. As we were in a rush to catch our flight, I approached a staff member named Stephan to ask if I could simply hand over the room keys to speed things up. Instead of assisting, he gave me a hostile look and curtly responded, “I have other customer,” in a tone that felt unnecessarily rude.
This interaction overshadowed what was otherwise an average stay. With better service, especially at the front desk, the experience could have been much more pleasant.
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Great
SSOO MEYWe had a wonderful stay at this resort and truly appreciate the exceptional service provided by the staff. The front desk team was incredibly helpful—when my husband thought he had dropped his wallet in the car during our transit from the pier, they went above and beyond by checking the CCTV to help us track the car plate number.
With their help, we discovered that the wallet was not left in the van. Eventually, we realized it had been dropped in a Grab car during our journey from Cebu City to Pier 1 Cebu, and we were able to successfully recover it. We are very grateful for their effort and support throughout the process.
From the first day we checked in, the front desk staff noticed that my son was not feeling well. They kindly informed us that the resort has a nurse available and encouraged us to reach out if needed. On the third day, my 4-year-old son’s diarrhea became more serious, and the staff once again showed genuine care and concern. They arranged for a nurse to check on him, who provided helpful advice and referred us to a clinic doctor the next morning. This gave us great peace of mind as parents.
The room was very nice, clean, and comfortable, and we really enjoyed the pool—it was excellent. Overall, the warm hospitality made our stay even more memorable. We also enjoyed the buffet breakfast at the resort, the purple yam porridge is very nice. All the staff were very kind, helpful, friendly, and warm.
We would definitely come back again if we travel to Bohol. One small suggestion would be to add a gym room for guests, which would make the facilities even more complete.
Thank you again for the wonderful experience!
JJeffrey0210We chose to stay here a day early after our Bohol vacation because we didn't want to wake up early for the ferry to Cebu Airport. It's about a 50-minute drive from the Cebu pier and 30 minutes from the airport, so the transportation is quite decent.
The environment lives up to Sheraton's quality. The hotel seems relatively new, so the facilities are very well maintained, and the views are absolutely stunning. Our room type had two 1.3-meter double beds, perfect for two adults and two children, with one adult sharing a bed with one child. The bathroom is spacious and clearly partitioned, with a well-designed shower, toilet, bathtub, vanity, and storage. The bedroom lighting is excellent, and the night light is a definite plus – just enough light for adults to browse their phones after the kids are asleep without waking them up.
Now, for a complaint about the food. We had the dinner buffet at 5cien, and it was, without a doubt, the worst buffet I've ever had. Not a single dish was to my taste. The selection wasn't extensive to begin with, and then the food itself was just bad. It really doesn't justify the price of approximately 235 RMB per person. I tried everything, and it was practically inedible and a waste of ingredients. In the end, I had no choice but to eat the steamed dishes, but even those felt a bit undercooked. Because of that evening's experience, my expectations for breakfast the next day were very low. I didn't dare to hope for anything good, just ate a little and quickly checked out. Breakfast was slightly better than dinner, but that's about all I can say.
AANGEL BEBSThis is the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏
LLelinThis was a wonderful vacation because I chose a hotel that was perfect for me. I booked an executive suite, and from the lounge, I could see the sea and the blue sky, enjoying the seamless view. The food was great, with plenty of seafood for breakfast, and lots of local fruits. The bananas in the Philippines are so rich and fragrant! Next time I come, I'll definitely stay here again and enjoy the executive suite. Going out at night feels convenient and safe, making this another fantastic trip for me.
MMeihuizzzzThe entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
GGuest UserThis hotel is a giant family playground! The kids' pool has slides, and they provide all the sand toys for free on the beach. There are daily kids' activities (coral planting/craft classes), and my child loved it so much they didn't want to leave. The Ocean Wing rooms are spacious, the bedding is comfortable, and the balcony with sea views is incredibly therapeutic. The staff are super patient with children, there's a dedicated kids' section at breakfast, and the private beach is safe and clean. It's also close to the airport, so no hassle, and the whole family was happy!
NNat ShanghaiThis hotel is very convenient, located only about 20 minutes from the airport, which makes it perfect before a flight. It is a large property, yet it remains surprisingly peaceful. The staff are truly lovely and welcoming.
The rooms are very comfortable and well-equipped with everything you might need. The food is excellent, especially the breakfast, which offers a great selection.
We spent a fun evening at the Sports Bar — my children really enjoyed all the activities available. The only downside, in my opinion, was that the prices there were quite high.
Aside from that, the view from the pool is stunning, and there is a pleasant small beach to enjoy. We had a wonderful stay before catching our flight.
AAnna Maria Stephanie OlssonWe recently stayed at Coco Grove Beach Resort and overall had a mixed experience.
The staff were genuinely kind and welcoming throughout our stay, always greeting us with a smile and making us feel taken care of. Their hospitality is definitely one of the highlights of the resort.
However, there were several maintenance issues that affected our comfort. Many of the pathways around the property were heavily overgrown with plants, which made walking less pleasant and also attracted a lot of insects. The lack of proper trimming also blocked what could otherwise be beautiful sea views, which was quite disappointing given the location.
On our first night, we unfortunately woke up to a gigantic spider in our room, which had to be removed by staff. This seemed to be due to poor sealing around the main and terrace doors. It made it difficult to fully relax during the rest of our stay, as we were constantly aware that insects could get in.
The lady in the reception mentioned there was a barbecue buffet on the first day of our arrival. As we came to the restaurant, it was not a buffet but à la carte. Even the restaurant staff seemed annoyed as it seems we were not the first guests to question why “buffet” was mentioned.
We also experienced repeated issues with the bathroom facilities. The toilet became clogged easily, regardless of whether we used paper or not, and the showerhead was heavily limescaled, resulting in very weak water pressure. In addition, there appeared to be mould above the air conditioning unit, which was concerning from a maintenance perspective.
The toilet roll holder was broken, but not fixed, just “put into place again”, but still being broken.
The holder for the towels was also broken and very crooked. All of these things needs to be fixed and maintained, and it gave us an impression that nothing will be fixed unless someone complains about it. There seems to be very little maintenance of the rooms.
While the setting and potential of the resort are beautiful, these issues suggest that more attention to upkeep and preventative maintenance would greatly improve the guest experience.
GGuest UserWow - Super hotel. Best hotel I have visited in years. Staff polite, efficient and attentive in a polite way. Room was very large, with some free mini cookies and a few free juices. Food and drinks reasonable. Breakfast had a great range of food. The steak at the restaurant was super They even notified breakfast group I could not take milk. Lots of couples but as a solo traveller felt cared about. From start to finish flawless. Even twice a week one hour of free cocktails. When it rains the staff already start wiping down tables and once eases gardeners are out sweeping the leaves off the pathways to help maintain its beautiful appearance. Seriously impressed
JJiri KabeleWe had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling.
However, there are a few things that could be improved:
1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient.
2. You are not allowed to use the pools after your checkout.
3. You are not allowed to use the sunbeds with umbrellas after your checkout.
4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.
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