2-Star Hotels in Grand Est, France

我們到歐洲自駕遊的旅途中在這裏留下了深刻的美好印象。酒店內裝飾具有法蘭西傳統藝術風格，古樸中流露着浪漫與熱情。前台的帥哥更是給予我們很熱情親切的接待，先讓我們看了房間，介紹了生活設施。房間用品都很乾凈，暖氣也很熱，這對於冬季自駕遊的我們來説很重要。酒店的位置距離商業中心很近，環境幽靜，交通便利。周圍還有大型超市，購物也非常便利。院內有寬敞的停車場，還是免費的，晚上要關閉院落大門，因此給人安全感。我們很喜歡這家酒店，原來訂1天，後來又續訂1天。由於大意，在續訂時我們發生了重複下單的失誤，帥哥為我們及時糾正，避免了損失。 選擇這家酒店，是我們旅途中的一次幸運。祝酒店生意興隆！聖誕快樂！ 4位來自中國北京的旅行者寫於2024年聖誕節前

J'ai été prévenue que je pouvais m'enregistrer de 14h à 20h30, or, l'hôtel ferme entre 11 et 17h. sauf si on peut régler la taxe de séjour par carte bancaire. J'ai dû repartir et revenir à 17h pour... 1,54€?! J'ai réservé sur Trip.com et je me suis retrouvée sur Expédia avec un autre numéro de réservation, qui ne passait pas sur la borne. Quelle gabegie?!

Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service. In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.

Hotel pas cher pour passer une ou deux nuits. Chambre rénovée mais salle de bain à revoir. Petit dejeuner minimaliste à prendre dans le bâtiment en face. Bon accueil du gérant et lit fait le second jour avec changement des serviettes.

Les chambres sont spacieuses et calmes. L'hôtel est facile d'accès, la terrasse pour profiter du beau temps est un vrai plus! Le petit déjeuner est très bon et assez complet. Le plus: des emplacements de parking pour les motos, près de l'entrée! ❤️

Really enjoyed my stay at the hotel. Very nice and friendly staff. The room was clean and the bed was comfortable. It’s also very close to the Metz train station. If I ever come Metz again, will definitely be back!

Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.

🚗 Traffic: Next to the train station, it is very convenient for people who catch the early trains 🧹 Health: General 🔔 Service: minimal, but in line with hotel location The price is quite high, but don't ask too much for service.

Établissement correct, Accueil impeccable, j’ai eu droit à un surclassement. Ils sont vraiment très sympathique. Quelques points de vieillissement sur l’hôtel à refaire, entre autres, tableaux de fenêtre, lunettes de toilette, complètement branlante… Sinon correct en rapport qualité prix. 

Dit hotel is voorzien van alle basis benodigdheden om te overnachten. Ook was het schoon en het receptiepersoneel vriendelijk en behulpzaam.