Hotels With Spa in Otago, New Zealand

The hotel is well maintained and the reception was very helpful with our situation due to flight cancellation. Especially Silvester from the restaurant, he was very kind to accommodate our needs. We had a pleasant experience and would like to stay again next time.

Overall, our experience was really good. The staff were nice and helpful, the room was spacious, and the bed and pillows were comfortable. We had great nights staying here. We chose this hotel because of its cozy, well-designed interior, very scandanavian style. The only downside is that the shower area doesn’t have any covering, which causes water to splash everywhere—typical of European-style rooms.

I have been eyeing this resort for a long time and finally had the chance to visit. A resort of about 3,000 acres, surrounded by snow-capped mountains, with pleasant scenery and Japanese and Western-style architecture. There are large golf courses, which are worth visiting if you want to relax. It would be great if there is Chinese food service.

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

The hotel is located in a area called ” Kevin Heights' which is near the airport but opposite to the Queenstown city. However, the hotel is built as it own resort, it is very pleasant to be away from those tourist spot full of hotels and accommodations. If you look for a holidays like a retreat and quiet time, this hotel is your choice. The hotel is full of facilities like indoors swimming pool, restaurant and bar with lake view, lot of self-service parking spaces (you need to pay for $4 NZD per hour or $16NZD for a day parking). The breakfast at the restaurant with the lake view that really give you a fresh start of a day before you are heading off to your adventures. By the lake side you can go for a walk anytime you want is a very pleasant activities or you can order your water taxi from the front desk that will take you to the downtown of Queenstown. It is also treat yourself as a cruise trip on the Wakatipu lake.

Stayed 3 nights and overall a very positive experience, thanks to its fantastic amenities. After long days spent exploring the stunning surrounding landscapes, the private hot tub is an absolute highlight. Soaking in the warm water was incredibly relaxing and a perfect way to unwind tired muscles.

Parking is really difficult in Queenstown. You must choose a hotel that is close to the city and has parking, and then walk to the streets. This hotel has 3 floors and no elevator. The conditions are good, the facilities are complete, and it has a small balcony. You can't hear the noise from the road. The front desk closes at 6 o'clock, and guests need to enter and exit from the garage entrance.

Stayed here for 3 nights. Room is clean and we got beautiful view of the lake while having breakfast even though the view was slightly obstructed due to ongoing construction. Location is slightly inconvenient if you do not have a rental car because it is difficult to walk uphill back from town.

The room layout is very special, there is a sense of art, the bed is very comfortable, the boss is Chinese, the people are very good, free chocolate and snacks for the children, check out when giving us special detailed suggestions where to eat, see small animals and seagull sea lions, praise

Walked out onto the balcony and we were met with these stunning views. The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent. When the first arrived the lady on the front desk was very friendly, and helpful. We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation. The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park. The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.