Hotels With Spa in Otago, New Zealand

Overall, it's decent. The view from the window offers a distant panorama of snow-capped mountains. The location is quite convenient for getting around, but the hotel has limited parking spaces, which isn't ideal for self-driving tourists exploring New Zealand's South Island. Although the underground car park has two or three levels, it was always full when we drove down. The hotel charges for parking daily, but if you arrive late, you'll often find no available spots and will need to find alternative parking yourself. Most of Queenstown's attractions are nearby, with the cruise activity center less than 1 km away. It seemed that Queenstown required the least amount of driving during our South Island road trip, making its convenience excellent.

Highly recommended! It's a suite design with a kitchen that not only has a stove but also a microwave and oven, and all the basic cooking utensils are provided. Both the living room and bathroom offer lake views, which is incredibly pleasant. The TV supports screen casting, and the bathroom facilities are quite modern. There's even a very small balcony, big enough for two people to stand on. I got a great deal when I booked, but normally it's about 1300-1400 RMB per night. It's a fantastic option if you don't fancy the local food and want to cook your own meals.

great location being a 7 to 10 minutes drive away from the hustle and bustle of the queenstown town center very convenient to head to the airport, towards te anau or north towards arrowtown / cromwelll / wanaka without getting stuck in the morning traffic clean and modern room with decent amenities provided

Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself. Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night. Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk. Food: Breakfast was a good selection and ran from 630 to 1030am.

This was genuinely the most satisfying hotel stay of my New Zealand trip. I had emailed them in advance to book and let them know it was my girlfriend's birthday. The customer service team was incredibly patient, corresponding with me via email from the start and even arranging a complimentary soak. On the day, our room not only had a lake view but also a birthday card! The private soak was decent, though there was some ongoing construction outside. The hotel itself is very new, and as soon as you walk in, there's a pleasant, neutral scent. The whole atmosphere felt very comfortable, and it's super close to town! The restaurant is absolutely beautiful and perfect for photos! Loved it!

The front desk and staff were very polite. We arrived at the hotel at 12:30 PM after a layover from Auckland. Check-in time was 2 PM, but they gave us a room early. However, it was in the old building (I don't think it mentioned new/old rooms when booking), and the facilities were very dated. We later paid an extra NZD 40 to upgrade to a newly renovated room, which was instantly much more comfortable. The room wasn't huge, but the twin room was enough for a family of three. The hotel garden is beautiful, and from the balcony, you can see the lake and the lakeside promenade. The view is unbeatable, and the location is superb.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

The room is comfortable and reasonably sized. It is on the edge of Lake Wakatipu with a nice view. There is a washing machine and dryer in the room. The room is clean, there is free parking, and you can walk to the town.

Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style. Hygiene: The hygiene of New Zealand hotels is good. Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation. Service: Not bad!

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.