Shenzhen Airport Hotel（Shenzhen Bao'an International Airport T3 Terminal Store） Reviews

The location is very accessible. Near the metro station. Rooms are clean. Good food. Breakfast is simple and the choices are chinese food.

Excellent service and conveniently located near Shenzhen International Airport. I stayed there during my flight transit to Harbin. They offer a complimentary airport shuttle service, which is a great bonus. Highly recommended!

Just a quick stop over for a short rest before heading to town as flight arrived 3am A simple hotel but they provide airport pick up FOC service

It's a nice hotel.Good breakfast. Free shuttle to airport. Near to Metro just under 500m. Helpful front desk staff. I recommend. I will stay again.

It’s not very clean but just a stopover for catching the flight. Breakfast was not very appetising but just to fill your stomach.

15 minute by shuttle from airport. Reception is ok. Rooms are big looks good but ALL SMELL OF SMOKE. . . we asked for NO smoking and they assured us that they had this kind of of room. We changed room but same smell. We couldn’t sleep. Breakfast very very POOR. Terrible cafe.The women in the breakfast room not polite at all.

Spacious room with breakfast and near to the metro with free pickup from the airport.

Highly recommended hotel! Super clean, great location, super smooth serving, the best staff.

The hotel is not near the airport. But the hotel provides a bus service to pick guests up from the airport and take guests back to the hotel. You must have a China number so that you can contact the hotel reception to check where to wait for the service bus. I have trouble finding the bus pick-up point, as the reception staff describe the pick-up point, not tally... end up took me 30 minutes to find the pick-up point. The bus rider was angry too :/ But still... they provide free bus service pick up, which is good enough. I checked in very late, 4 am in the midnight ＞.＜ The room is good. The aircon is in good condition. This hotel is good for travellers who want to check in late. * but the reception staff can not speak English, might have difficulties talking to foreigners who are not Chinese speaking...

What a delightful and courteous service provided by the receptionist! She ensured a very smooth checkin process. She was very patient since I could not speak Chinese. She translated patiently on her app and communicated with me patiently. No petulance at all! Kudos to her and the hotel staff. If you can’t speak Chinese and are thinking to book a room at this hotel, please go ahead! The staff will do their best to communicate with you effectively using translation apps!

It's excellent, Nice staff, nice services,pick up services at airport,it's spacious room,

Good hotel. Will stay more Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.

Location is close to the airport, will be good for early flights. Service is good and room is spacious. However, the ventilation needs to improve, room has smoke smell even it’s a non smoking hotel.

I had a late flight which arrived at 3.30am in Shenzhen, and I was looking for a hotel near the airport. My business friends told me there is a hotel at Shenzhen Bao'an Airport T3. So I searched for "airport hotel " on trip.com. ( The hotel mentioned by my friends is Hyatt , it is located inside T3 itself ) This hotel is actually around 9 km away from the airport. It was opposite the former airport. It has retained the name "Airport Hotel " Rooms are clean and quiet. Does the job for solo / business travellers who are not fussy about rooms , but not recommended for couples , family on holiday.