R ROYALSS HOTEL

Stay 3 days at the hotel. One of my best staff friendly hotel. From front desk till kitchen helper. During my supper time with my family ,易大姐give us a very welcoming felling,not limited to us but to surrounding guests too. Appreciate and thanks.Enjoy my stay!

Everything is excellent. Warm hospitality, varieties of food selection during breakfast, interior as per images captured. However, the downside is the building's lift, which needs to be avoided during peak hours. Hotel does has another lift which is from ground to lobby located at level 7.

The hotel has a centralised a/c system for all room, ie you cant adjust the temperature in the room. The switch in the room doesnt work at all. Ventilation system was bad as well. It was stuffy and warm when we stayed there the first night. All the reception could do was to just provide a fan and ask us to open the window which is then loud since its a very centralised location. I immediately cancelled the remaining nights because i felt like we were staying in a hostel room. This is something what the hotel should mention at the first place during check-in but nothing was mentioned even though they told us at the end, where we wanted a partial refund of the1st night, that a lot of guests had complaint about the same issue! The hotel we stayed afterwards had the same centralised a/c system but they informed us upfront during check-in and the ventilation was functioning well in room - ie no stuffy air even though theres no a/c. Apart from the a/c problem, the hotel lift was terrible too as it serves the whole building with 23 floors, ie you have to wait quite a while for you to go up and down — which wasted a lot of time. No extra security barrier was made meaning everyone could access the hotel room floors without a card. Only at night times the main door to the rooms was shut and could only be opened by card. Hotel in general is newly refurbished but it has this cheap taste in interior and furnitures picked, like the instagramable room-wanna be. In the room they have a container containing condoms, lubs and *******s which gives an impression that the hotel is mostly for “happy times” , more couple suitable staycation kind. Breakfast selection was average. Rooms were clean and location was great. Not advisable to travellers with elderly accompanies since you always need to walk a long stairs to cross the bridge to Chunxi Road. Duty manager Ms Wu was very professional in dealing issues but the other staffs need further training. All and all, i wouldnt recommend this hotel and you could get better offers with the same price.

Staying in this hotel was not my first choice. I checked in another one which was a disaster and then immediately I checked out. I found royals on trip and decided to give it a try. We reached the hotel and the lobby was very nice, staff is friendly and they greet you whenever they see you. The staff even escort you to your room. The room was clean, aircond was perfect, amenities were great too. Location wise, it’s a bridge away from the famous taikooli walking street. It’s also very close to IFS, the Atrium and also metro station of Chunxi road. I will definitely check in here again next time during my visit to chengdu.

The staff was very friendly and the room was clean and cozy! Would stay here again.

Nice location , just over the bridge is chunxiroad. Sound insulation is ok.

This is my second time stay for this hotel. Overall very good.

设施：OK 卫生：OK 环境：OK 服务：OK