MOXY Properties in Shanghai

Let's start with the room. For a Moxy, it was quite spacious. Though compact, it had everything I needed, and the shower was huge! My only complaint was the hairdryer; it was so weak it took ages to dry my hair. My favorite part was the workspace on the second floor – it was quiet, had a great vibe, and even offered communal computers, which I really appreciated. The staff at the front desk and restaurant on the first floor were very welcoming. I received a welcome cocktail upon check-in. I hadn't booked breakfast, but they informed me there was a group deal for 68 RMB per person. After checking out the spread the next morning, I immediately decided to go for it. It was absolutely worth the price and delicious, delicious, delicious!

The shower in my bathroom was leaking, so I called the front desk, and they sent someone up pretty quickly. Then came the memorable scene: the engineering staff, wearing sneakers, walked directly into the bathroom. Wet footprints stamped all the way from the bathroom to the room door. While fixing it, he even turned around and asked me, ”How did this shower break?” For a moment, I didn't know if I had broken it or if no one had checked it during room inspections. I went to the front desk to give feedback, and the explanation I got was, ”Oh, the engineering department, they just don't pay attention to details.” With that one sentence, they pushed all responsibility for training and supervision onto individual employees. ”Youthful” should refer to style, not service stuck in adolescence. The shower was eventually fixed, but the experience wasn't, and there was no apology. Finally, a pile of cardboard boxes was left outside my door for two days, which certainly aligns with being young and unconcerned with minor details.

Facilities: The room facilities are pretty good. Hygiene: Clean and tidy. Environment: The lobby on the first floor has a large open area with space for relaxation and entertainment. The self-service breakfast is decent, though the variety isn't extensive. Service: The service is good; they're helpful and will assist with any issues.