Marriott Properties in Shanghai

My stay was great! The hotel was clean and tidy, and the bedding was super comfortable. The staff were warm and attentive, responding promptly to all my requests. The location is also very convenient for getting around, with direct access to the subway station from the adjacent New World. Overall, the MO offers excellent value for money and a very comfortable experience. I'd definitely choose to stay here again if I have the chance.

We were upgraded to a corner suite, and they thoughtfully provided everything for the kids, including bathrobes and slippers. The breakfast service was excellent, and the spread was abundant. Everyone, from the front desk and concierge to the housekeeping staff, was incredibly welcoming. The swimming pool was uncrowded and very clean. The hotel is very close to Yangpu Riverside and offers expansive views.

Great service and new facilities. The room was spacious enough, clean, and had a good vibe. The housekeeping auntie was very enthusiastic, proactively asking if we needed anything when we met her in the hallway. Free parking was a big plus! 👍 After checking in, we just registered our license plate and room number at the concierge, and then entering and exiting the parking lot was hassle-free, which was very convenient. Breakfast was also good.

Facilities: The hotel is relatively new and overall pretty good. The pool is a highlight – not crowded and the water is clear. Cleanliness: Also quite good, no stains found in the room. Environment: Although the location is a bit out of the way (but quite close to Ueno), it's very quiet, so I slept well. Service: This is something the hotel really needs to pay close attention to. If the hotel provides shuttle bus service, then properly arranging the number of passengers and timing is the most basic requirement. Starting from the airport pickup this time, the arrangements were unclear, which led to me having to take a taxi to the hotel myself. Fortunately, the hotel handled it appropriately by arranging a car for me when I checked out as compensation. In the evening, the Disney shuttle was significantly over capacity, causing everyone to wait for half an hour before departing. The extra people were seemingly picked up by a ride-hailing service called by the hotel. Everyone booked in advance at the front desk, so why did this happen? People are tired after a full day of playing with their kids, and it's hard not to get angry in this situation. The hotel should really reflect on this!

Booked this for my friends and their family, and they were very happy with their stay. The hotel is conveniently located with great transport links, very clean, and the breakfast was delicious and plentiful. The environment was pleasant, and the staff were all very friendly. They said they would definitely consider staying here again if they visit in the future.

Our stay here was fantastic. Mao Mao at the front desk was incredibly patient and thorough during check-in, clearly explaining all the hotel benefits and diligently answering all our questions. She was so kind and enthusiastic; her service was truly delightful. The room was clean and tidy, and the overall environment was quiet and comfortable, with a great atmosphere. The entire process, from check-in to check-out, was smooth and we felt truly welcomed. It was a very pleasant stay, and I highly recommend this hotel. I would definitely choose it again next time I'm in town.

This established five-star hotel truly delivers! The dining was the best I've ever experienced, and the hotel's service and environment were also excellent. The package deal was very good value for money.