Marriott Properties in Shanghai

The hotel's location is excellent, right next to Nanjing Road Pedestrian Street, and only a few minutes' walk to Metro Line 2, making getting around super convenient. The hotel's design is luxurious, grand, and elegant, upholding Marriott's quality standards. The front desk and lobby staff are all very friendly; they even offered us drinks when we checked in. Cora, the guest service manager at the front desk, was incredibly efficient and professional during our check-in process. Because my other booking was split into three separate reservations, she expertly consolidated them for a continuous three-night stay, saving me the hassle of changing rooms daily. Even though I forgot to add a note when booking, she managed to put my sister and me on the same floor. Huge thanks to her for getting our three-day Shanghai trip off to such a great start! The hotel breakfast is abundant and delicious, with Shanghai-style scallion oil noodles available daily, plus many freshly made noodle and wonton stations. There's a wide selection of both Chinese and Western options. The cleaner responsible for my room, 2805, did an outstanding job; after a day out, we returned to a clean and tidy room, which was a pleasant surprise! The city view from the room is also beautiful. All in all, it was a very happy and satisfying stay! Definitely a 5-star recommendation!

Great service and new facilities. The room was spacious enough, clean, and had a good vibe. The housekeeping auntie was very enthusiastic, proactively asking if we needed anything when we met her in the hallway. Free parking was a big plus! 👍 After checking in, we just registered our license plate and room number at the concierge, and then entering and exiting the parking lot was hassle-free, which was very convenient. Breakfast was also good.

Found a real gem with this hotel! It's great value for money, the ambiance is fantastic, and the stay was super comfortable. A special shout-out to Bertha at the front desk – she's incredibly thoughtful and sweet! She proactively helped us get a quiet room, and resolved any issues promptly. The breakfast was absolutely delicious, and I loved being able to pick my own blanched vegetables, noodles, and vermicelli. Plus, the lounge staff were really welcoming and friendly! My friend and I booked a river-view room, and the beautiful river scenery right outside our window was amazing. Highly recommend!

Facilities: The hotel is relatively new and overall pretty good. The pool is a highlight – not crowded and the water is clear. Cleanliness: Also quite good, no stains found in the room. Environment: Although the location is a bit out of the way (but quite close to Ueno), it's very quiet, so I slept well. Service: This is something the hotel really needs to pay close attention to. If the hotel provides shuttle bus service, then properly arranging the number of passengers and timing is the most basic requirement. Starting from the airport pickup this time, the arrangements were unclear, which led to me having to take a taxi to the hotel myself. Fortunately, the hotel handled it appropriately by arranging a car for me when I checked out as compensation. In the evening, the Disney shuttle was significantly over capacity, causing everyone to wait for half an hour before departing. The extra people were seemingly picked up by a ride-hailing service called by the hotel. Everyone booked in advance at the front desk, so why did this happen? People are tired after a full day of playing with their kids, and it's hard not to get angry in this situation. The hotel should really reflect on this!

The hotel has a pool, and it's not crowded, which is very convenient. The facilities are quite new, and the hygiene is acceptable. The environment is also satisfactory. It's suitable for business travel. The room has a bathtub, but they don't provide disposable bath liners. I tried to extend my check-out time a bit, and while the front desk wasn't as accommodating as some other hotels, overall it was okay. It's a bit dry this season, and I'm feeling a bit under the weather. The soundproofing is so-so, but I was still pretty happy with my stay. Overall, a good review.

My friends came to visit Shanghai, and we booked the Marriott Executive Apartments Pudong, Hongqiao (Jingqiao) on a whim, just to try it out. It turned out to be an incredibly wise decision! The hotel is conveniently located in the elegant Biyun area, surrounded by a mature commercial district with numerous restaurants. Jingqiao Office Park is right nearby, offering a pleasant view from the guest rooms. The hotel lobby is elegant, comfortable, and inviting. The front desk staff were incredibly polite, patient, and thorough, providing detailed explanations about the hotel's facilities, arrangements, and dining options. The hotel rooms are spacious with fresh air, tastefully decorated, and feel very welcoming. The bedding was exceptionally clean, tidy, comfortable, and functional, clearly showing that the housekeeping is top-notch. The next day, the room cleaning and towel replacement services were prompt, efficient, and well-executed. The hotel breakfast was also excellent, with a wide variety of fresh and delicious food, and ample stock. Even with many guests, the restaurant maintained good order. All in all, my friends had a fantastic stay and said they would definitely choose this hotel again next time they visit.

I arrived very late for my check-in, and I have to give a special shout-out to Manager Zong at the front desk! She was incredibly efficient even late at night, handling everything with a gentle and polite demeanor. She patiently explained breakfast times and hotel amenities, and even when I had questions later in the night, she answered them thoroughly. Her service was truly professional, making me feel completely at ease despite the late hour. Overall, it was a perfect experience, definitely deserving of a five-star rating!