Hatten Hotel Melaka

Hatten Hotel Melaka Reviews

Hatten Hotel Melaka

Jln Merdeka, Banda Hilir, Melaka, 75000, MalaysiaView Hotel Details
Hatten Hotel Melaka
Hatten Hotel MelakaHatten Hotel MelakaHatten Hotel Melaka
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Hatten Hotel Melaka Guest Reviews

4.2/5
Very Good
2161 reviews
Verified reviews
Location4.6
Amenities4.1
Service4.2
Cleanliness4.0
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All reviews(2161)
Positive reviews(2011)
Reviews with photos/video(704)
Convenient for shopping(231)
Delicious breakfast(223)
Strange smell in room(66)
Great swimming pool(49)
Near mall(45)
Delicious buffet(34)
Nice sea view(23)
Negative reviews(150)
Anonymous User
Deluxe Suite
Stayed in Dec 2024
Travel with friends
13 reviews
4.2/5
Very Good
Posted on Feb 2, 2025
Location strategic, in the middle of Mallaca city. The main point i’ve booked this Hotel because of location. Nearby with all tourist attraction πŸ‘πŸ», just next to MMC (Mahkota Medical centre), Mall,KBox, and eatries shop. All basic amenities provided πŸ‘πŸ» including iron+board and hair dryerπŸ‘πŸ». All function well. Only my opinion, may be the floor mat need some refurbish, change to vinyl may be. The sink also need mantainance, the water take slow so long to drain and next time management please provided extra dustbin 🫠.. ohh, one more thing. Car parking provided for guest yea but we have to do payment Rm5/day and level sharing with other guest too πŸ™‚ . overall, all just ok.
Melissa
Deluxe Suite
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
Hotel is conveniently located to private coach terminus and shopping and dining facilities are close by. Heritage area also 15mins walk away. Highly recommended!
Guest User
Deluxe Suite
Stayed in Dec 2024
Couples
13 reviews
3.7/5
Posted on Jan 29, 2025
The parking fee is rm5 per 24 hours if you validate your card with the counter staff. However, the counter staff overlook the correct time to validate, and our parking hour is less than 24 hours... Except for the parking issue, the rest are all good. Recommended to others
Anonymous User
Studio Suite Twin
Stayed in Dec 2024
Family
3 reviews
4.0/5
Very Good
Posted on Jan 28, 2025
Spacious room and strategic location. Nice view from the room. For breakfast, wise, just ordinary nothing much special.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review. We’re delighted to hear you enjoyed the spacious room, strategic location, and lovely view. Your feedback regarding breakfast is appreciated, and we’ll work on enhancing our offerings to provide a more memorable dining experience.We hope to welcome you back soon for an even better stay.Warm regards,VC – Marcom Dept
Anonymous User
Junior Suite
Stayed in Dec 2024
Family
46 reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
This is a fantastic hotel. Our room were very comfortable. Enjoyable. The bed was large and very comfortable. Good facilities. Highly recommended hotel.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Anonymous User
Deluxe Suite
Stayed in Dec 2024
Couples
15 reviews
4.0/5
Very Good
Posted on Jan 24, 2025
Nearby to malls. Rooms is spacious with great views. Very strategically located at the town area. Good place to stay for family.
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Guest User
Premier Junior Suite
Stayed in Dec 2024
Family
1 reviews
4.0/5
Very Good
Posted on Jan 6, 2025
The aircon for premium suite is not working well. The management manager to change to another level same room and able to compensate my checking abit later.
Response from Property: Dear Guest,Thank you for your review and for sharing your experience with us. We apologise for the inconvenience caused by the air conditioning issue in your suite but are glad to hear our team promptly arranged for a room change and offered late check-out as compensation.Your feedback helps us enhance our service and facilities to ensure a better stay for all our guests. We hope to have the opportunity to welcome you back for a smoother experience in the future.Best regards,VC – Marcom Dept
feeling good
Junior Suite
Stayed in Nov 2024
Couples
3 reviews
4.0/5
Very Good
Posted on Jan 19, 2025
Very convenient.Near to a lot amenities...many eating outlets,malls, places of interest.will be coming again with families for vacation
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Shyaa
Studio Suite Twin
Stayed in Nov 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Jan 2, 2025
Mine just short staycation to celebrate new year 2025. all the things is good to hv here. just coincidentally hv event infront of the dataran pahlawan & entirely enjoy the grand of fireworks there. very2 amaze!
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Guest User
Deluxe Suite
Stayed in Dec 2024
Family
14 reviews
1.5/5
Posted on Feb 1, 2025
This hotel very disappointed because toilet not clean and the room no clean
Mrs Azmi
Junior Suite
Stayed in Dec 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
I love staying here, the room so clean the service are fast and friendly staff.
ShenzhenFoodie
Junior Suite
Stayed in Nov 2024
Couples
57 reviews
4.5/5
Great
Posted on Dec 25, 2024
Located at short walk from Bukit Melaka historical sites and museums. Big pool and fitness center. Comfortable bed and spacious room. The breakfast buffet is amazing.
6/9
Response from Property: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
aye thin
Junior Suite
Stayed in Nov 2024
Family
1 reviews
4.2/5
Very Good
Posted on Dec 28, 2024
Good location , walking distance to all the attractions and our family of 5 had fun staying there 4 days 3 nights. I am abit worries about food and cleaniness but so far no issues for us because we likes the traditional fried rice and Nasi Lamak options also bread corner. .Due to Christmas season, there are many visitors and overcrowed but staff are trying their best to attend the needs. Swimming pool was fun too , its all 4 feets and most of the 10 years old kids can jump in easily. All Grab driver and food deliver are happy because Hatten hotel got easy pick up and free way to drive in . We also try in room dining and the Nyonya restaurant opposite of the hotel was cheap , tasty and long que. For the feedback, funiture and cushion looks already old .Best day are Friday, Sat and Sunday We will definitely go there again.thank you
Response from Property: Dear Aye Thin,Thank you for sharing your feedback. We are delighted to hear that you and your family enjoyed the hotel's location, the pool, and the dining options. We appreciate your understanding during the busy Christmas season and the efforts made by our staff to assist all guests.We also appreciate your comments regarding the furniture and cushions. Rest assured, we will take this into consideration for future improvements.Thank you again for your support, and we look forward to welcoming you back for another enjoyable stay!Warm regards,VC – Marcom Dept
Ashraff Shaukat
Junior Suite
Stayed in Nov 2024
Family
3 reviews
3.7/5
Posted on Jan 1, 2025
It’s an old hotel. The breakfast is alright. The pool is okay also. But the room aircond bit long to make the room cold and the room got bit of a smell. Not a pleasant smell
Response from Property: Dear Ashraff,Thank you for sharing your feedback with us. We sincerely apologise for the issues you encountered during your stay. We are sorry to hear that the room had an unpleasant smell, and that the air-conditioning took longer than expected to cool the room. Please know that your comments have been noted, and we are working to improve both the cleanliness and comfort of our rooms to ensure a better experience for all guests.We appreciate your understanding and hope to have the chance to welcome you back for a more pleasant stay in the future.Best regards,VC – Marcom Dept
Anabel
Studio Suite Twin
Stayed in Nov 2024
Travel with friends
14 reviews
5.0/5
Outstanding
Posted on Dec 19, 2024
The staff named:Azman at Concierge counter very friendly and helpful always willing to assist us.The breakfast is good..The hotel location 10mins walk from Jongker St..It’s very convenient w nearby shopping malls.Surely we come back again
Response from Property: Dear Anabel,Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience during your stay, and we're especially grateful for your kind words about Azman at the Concierge counter. We're glad you enjoyed the breakfast and found our location convenient for exploring Jonker Street and nearby shopping malls.We look forward to welcoming you back in the future!Best regards,VC – Marcom Dept