Banyan Tree Krabi Reviews

Response from Property: Dear YOUNGKYU,Thank you for choosing our resort as your holiday destination and for taking the time to offer your feedback. I am delighted to read that you were impressed with the discreet, yet attentive, service from our entire team as well as the overall quality of our facilities throughout the resort. It is wonderful that each combined to deliver a memorable retreat to our Sanctuary for the Senses.While we are slightly remote from the nearby hub of Ao Nang, we do offer a complimentary shuttle bus to multiple stops in Ao Nang that operates twice daily as an added convenience for our guests to explore the local area. This provides a cost-effective option for guests who do not wish to use the private taxi service that is readily available upon request.YOUNGKYU, thank you once again for your visit to Banyan Tree Krabi and we hope to have the opportunity to welcome you back in the future.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear ufo yu,Thank you for staying with us recently. It is great that you were impressed with the design, comfort and privacy of your room and that it combined with our location, service and facilities to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Krabi.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Kwa,Greetings from Banyan Tree Krabi!Thank you for choosing our resort as your getaway destination and sharing your experience with us. We are absolutely delighted to receive your fantastic feedback about your stay with us and it’s wonderful to hear all aspects of your holiday with us combined to create a memorable experience for you.Kwa, thank you once again for your stay with us. As returning is the highest compliment we can receive, we look forward to the opportunity to welcome you back for another fantastic stay at our Sanctuary for the Senses. With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi! Thank you for choosing Banyan Tree Krabi as your honeymoon destination in Thailand, and for taking the time to share your exceptional experience with us.From the various actions taken to ensure your comfort upon arrival as you awaited your room to be ready to the design of your room including the relaxation found in your private swimming pool to the special touches provided to commemorate your special occasion or to simply delight you in certain areas of the resort to the complimentary activities on offer to the shuttle van service that took you directly to your next destination, and, lastly, to the warm, attentive service from our entire team, we are thrilled to hear that all combined for a most memorable stay at our Sanctuary for the Senses.Ensuring that our guests feel welcome and well taken care of is our top priority, and we are delighted that our team members’ kindness and attentiveness made a positive impact on your stay. We are delighted that you had a positive overall experience with us, and we can't wait to welcome you back again in the future. If you have any specific requests or if there's anything we can do to make your next stay even more memorable, please do not hesitate to reach out. We are here to ensure that your future visits are just as wonderful as your other visits. With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi! Thank you for choosing our resort for your family holiday and taking the time to share your feedback with us. We are delighted that certain elements of your stay exceeded your expectations. I am glad that our team delivered warm, attentive service to your family and that your children enjoyed the time spent at our Kids’ Club and that they were able to take part in the variety of fun, educational activities on offer. As you have noted, we also have a well-designed Kids’ Pool, next to the Kids’ Club, where our little guests can swim safely. It is great that the water slide and splash zone combined to make the experience for your children both fun and exciting.Our culinary team works hard to create a variety of cuisine at our daily breakfast buffet at The Naga Kitchen and it is wonderful that your entire family had a memorable start to each day with the delectable dishes on offer. Additionally, that you were delighted with all of the culinary options on offer at our restaurants.Moreover, it is wonderful that you were impressed with the overall design of our resort as well as the scenic views overlooking Tubkaek Beach and the islands of Phang Nga Bay.Thank you once again for staying with us and we anticipate welcoming your family back in the future for even more memorable moments at our Sanctuary for the Senses!With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear 嗯嗯747,Greetings from Banyan Tree Krabi!Thank you for choosing our resort for your escape to the tropics and for taking the time to complete our post-stay survey to share your insight into various aspects of our resort.I am delighted to read that you had an enjoyable stay with us and that our team of Banyan Tree Hosts as well as our entire team were able to attend to your each and every need throughout your stay. Our culinary team works hard to deliver a variety of cuisine options at our daily breakfast buffet at The Naga Kitchen and it is great that this provided a perfect start to each day.While I am delighted that the majority of your stay at our resort was well received, it is unfortunate that you did not feel there was sufficient value for money. We strive to deliver exceptional experiences through warm, attentive service and to deliver bespoke touchpoints at every opportunity along with complimentary activities to ensure satisfaction for our guests. I regret that we were unable to achieve this for you during your stay.嗯嗯747, thank you for your stay with us at Banyan Tree Krabi. I hope you shall not let these isolated drawbacks mar your overall perception of our resort. We value you as a guest of our brand and hope that you will consider visiting our resort again and allow us the opportunity to hopefully reinstate your trust in Banyan Tree.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear 0204薯条,Thank you for choosing our resort and for sharing your comments with us.It is great that you were impressed with the comfort and design of your room, and I am pleased that this provided the perfect setting to simply relax and unwind.0204薯条, thank you once again for choosing Banyan Tree Krabi. We would be delighted to welcome you back in the future for another retreat to tropical splendour.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear 冲鸭鸭鸭鸭嘎,Thank you for choosing our resort as your holiday destination and for taking the time to offer your feedback. I am delighted to read that you were impressed with the discreet, yet attentive, service from our entire team and that you found our secluded setting on Tubkaek Beach with stunning views overlooking the Andaman Sea to be exceptional.While we are slightly remote from the nearby hub of Ao Nang, we do offer a complimentary shuttle bus to multiple stops in Ao Nang that operates twice daily as an added convenience for our guests to explore the local area. This provides a cost-effective option for guests who do not wish to use the private taxi service that is readily available upon request.冲鸭鸭鸭鸭嘎, thank you once again for your visit to Banyan Tree Krabi and we hope to have the opportunity to welcome you back in the future.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Krabi.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Greetings from Banyan Tree Krabi!Thank you for choosing our resort for your three-night stay in Krabi and for sharing your wonderful comments with us!Our team works tirelessly to deliver exceptional service to each of our guests and I am pleased to read that your Banyan Tree Host as well as our entire team were able to meet your every need, and to make you feel as though you were at your home away from home.It is great that your Room Attendant from Housekeeping kept your room in immaculate condition and that you were impressed with both the timeliness of the service as well as the bespoke touchpoints provided with our turndown service each evening.I am pleased to read that you found our location on the secluded Tubkaek Beach and overlooking the Andaman Sea to be most scenic and that our setting delivered relaxing surroundings.Our culinary team works hard to deliver a variety of cuisine options at our daily breakfast buffet at The Naga Kitchen and it is great that this provided a perfect start to each day. I regret to read that you found our coffee selections to be unsatisfactory; however, I trust from the entirety of your comments that this minor drawback did not detract from the overall enjoyment of your stay.I am also delighted that you were pleased with your dining experience at our signature Thai restaurant, Saffron, and that you found the cuisine to be excellent. Thank you once again for choosing Banyan Tree Krabi. We would be delighted to welcome you back in the future for another retreat to tropical splendour.Should there be anything we can assist you with for your future visits or if you have any special requests, please do not hesitate to reach out to us. It would be our pleasure to ensure that your next stay with us surpasses all expectations.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear 팍쓰,Greetings from Banyan Tree Krabi!Thank you for choosing Banyan Tree Krabi and sharing your experience with us. We are thrilled to receive such positive feedback about your experience at our resort. Our team works diligently to ensure our guests' comfort and satisfaction, and your appreciation of our team's efforts is truly heartwarming.I am glad to read that you found our buggy service to be efficient and readily available. We encourage guests to walk around the pathways of our resort to soak in the natural ambiance of our setting. Often guests will choose to walk down and then take the buggy back up as an added convenience. It is fantastic that you found the cuisine at our daily breakfast buffet at The Naga Kitchen to be excellent and that you were impressed with the taste of our rice noodles. Glad to read that you returned for a second round to enjoy once again!Our Banyan Tree Spa Krabi continually receives praise from our guests for their out-of-this-world treatments. Each of our therapists is specially trained at our accredited Banyan Spa and Wellbeing Academy in Phuket, Thailand. I am pleased that your therapist could provide you with a blissful treatment to leave you feeling relaxed and rejuvenated. It is wonderful that you were able to use our kayaks to explore the coastal scenery of our surroundings and to navigate your way to Silanto Beach (often called Nui Beach by locals). It certainly is quiet and delivers a feeling of being lost in paradise. I am glad this left a lasting impression on your from your time with us.팍쓰, kindly accept my deepest thanks and gratitude to you for choosing Banyan Tree. As returning to our property is the highest compliment we can receive, we are grateful that you that you have made our brand your preferred choice. It would be our sincere pleasure to welcome you back to our resort and to provide another equally memorable stay.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Thank you for choosing our resort as your holiday destination and for taking the time to offer your feedback. I am delighted to read that you were impressed with the overall experience at our resort and found our secluded setting on Tubkaek Beach with stunning views overlooking the Andaman Sea to be exceptional.Kindly note that there is a 7-11 convenience store in close proximity to the resort. However, I will admit that it is not within walking distance. We do offer a complimentary shuttle bus to multiple stops in Ao Nang that operates twice daily as an added convenience for our guests to explore the local area. This provides a cost-effective option for guests who do not wish to use the private taxi service that is readily available upon request. Having said that, it would require more time than usual for a quick in-and-out visit to a convenience store.Thank you once again for your visit to Banyan Tree Krabi and we hope to have the opportunity to welcome you back in the future.With kind regards,Haruethai Maneerat (Pop)General Manager

Response from Property: Dear Valued Guest,Thank you for choosing our resort as your holiday destination and for taking the time to offer your feedback. I am delighted to read that you were impressed with the quality and taste of the breakfast selections on offer at our daily buffet at The Naga Kitchen.While we are slightly remote from the nearby hub of Ao Nang, we do offer a complimentary shuttle bus to multiple stops in Ao Nang that operates twice daily as an added convenience for our guests to explore the local area. This provides a cost-effective option for guests who do not wish to use the private taxi service that is readily available upon request.Thank you once again for your visit to Banyan Tree Krabi and we hope to have the opportunity to welcome you back in the future.With kind regards,Haruethai Maneerat (Pop)General Manager