Jl. Pantai Pede KM. 5, Labuan Bajo, Komodo, Macang Tanggar, Kec. Komodo, Kabupaten Manggarai Barat, Nusa Tenggara Tim, Macang Tanggar, West Manggarai Regency, East Nusa Tenggara, 86554, IndonesiaView Hotel Details
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The Jayakarta Suites Komodo Flores Guest Reviews
4/5
Very Good
28 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(28)
Positive reviews(15)
Reviews with photos/video(2)
Friendly owner(5)
Negative reviews(1)
Guest User
Deluxe Room With Hill View
Stayed in Jun 2024
Travel with friends
3 reviews
4.5/5
Great
Posted on Aug 12, 2024
Staff are nice , room is comfortable.
wang0415jing
Stayed in Jul 2024
Family
18 reviews
4.7/5
Amazing
Posted on Jul 8, 2024
There is a free airport pick-up service. It takes about 20 minutes to drive there. The environment is nice, and there is a very large chessboard next to the swimming pool. The kids played chess with the huge chess pieces as soon as they arrived. The service attitude is very good. When checking in, I asked directly if there were any arrangements for a one-day tour to Komodo. After comparing the products of the six one-day tour attractions that I had already put in the Taobao shopping cart, I decisively chose to report to the hotel. The experience was indeed very good. The pick-up was half an hour later than Taobao. There were fewer people. There are no restaurants around, and they are all solved by the hotel. Including juice, tax and service fee, 100 per person. The beach is just a few steps away. It's so beautiful to watch the stars at night, and you can see the sky full of stars with your naked eyes. It's just that the room is old and feels a bit like a guesthouse in the 1990s. The sunrise here is also super beautiful
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Anonymous User
Deluxe Room With Hill View
Stayed in Aug 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
I enjoyed a very nice stay. The environment and the room were very nice. The service was also very considerate.
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Guest User
Stayed in Mar 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel service is very good. The only drawback is that there are no shops nearby. You can only spend money in the hotel, but it is not expensive.
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Guest User
Stayed in Mar 2024
Booked for others
58 reviews
5.0/5
Outstanding
Posted on Mar 28, 2024
My friend is very satisfied and has stayed here many times
Facilities: Not bad
Health: Not bad
Environment: The city center is very convenient. It’s easy to go everywhere. It’s not far away.
Service: OK
Next time I go there I will choose the one here which is better.
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Ricka
Stayed in Sep 2023
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Sep 10, 2023
Extraordinary. The sunset on the beach behind the hotel is very beautiful, serene. The service is very good and helpful.
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Guest User
Stayed in Sep 2023
Travel with friends
11 reviews
5.0/5
Outstanding
Posted on Dec 11, 2023
The room is quite spacious, but the location is relatively remote. There is a small beach behind where you can watch the sunset at night
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Guest User
Stayed in Oct 2023
Travel with friends
1 reviews
4.0/5
Very Good
Posted on Nov 8, 2023
A very good experience
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Guest User
Stayed in Oct 2024
Couples
1.0/5
Posted on Oct 22, 2024
To start with, then entire management and staff needs to be changed! ZERO professionalism. We checked on only last night and the list of unhappy things is already long! 1) We booked a suite with an airport transfer. I sent the flight details the night before. Nobody confirmed! I had to call them from the airport before boarding to check if they will be there. Somebody said we will check your flight and the driver will be there before you land. Arrived.. no driver. I called.. the lady says driver on the way. He is there in 5 minutes. 30 minutes pass by. No driver. I called again. Same answer. Driver came after 45 minutes! We checked in.. there was no apology or anything! Anyway, we are in the room. Nice room. 2) Around 8.30, we wanted to go to the city center which is far away. I asked for a taxi. The lady at the reception says it will take 15 minutes for the taxi to arrive. We wait. Then the same lady comes to us saying the taxi will take too long, you can use the hotel car and pay us the same amount. I did. We arrive in the city center. Only to realize that the taxi that brought us to the city center was the shuttle bus going to the city center to pick up other guests. I paid 100k IDR for that. The guy was driving there anyway. 3) Having booked the so called “JAYAKARTA” chain of hotels, I was very disappointed with the breakfast selection. I asked for an espresso. They last says “machine is broken” 4) We went to the reception to ask for an iron and ironing board. We are staying for 5 nights. And again.. the lady at the reception says, we don’t have irons. But we have a price list in the room! Are you serious??? I really regret that this is going to be our home for the next 5 days.
Guest User
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 23, 2024
The Jayakarta Resort Is a Nice Hotel with private beach. Good Service and kindly staff make my holiday more enjoyed and happy. The Price also not so expensive. The room was clean and comfort. Thank you for the nice experience. Kind Regard Kiki Gruber
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 29, 2023
Stayed here two nights and it was a fantastic stay. The staff are such a credit to this hotel always smiling and helpful. The room very clean and was kindly given a suite and checked in early too!. They really do go the extra mile and would not hesitate to recommend this fab place. If you are going over to the komodo island trip this is the place to stay! Thankyou staff and management you have the right recipe for success!!.
Response from Property: Dear Tahiras33 Warm greetings from The Jayakarta Suites Komodo Flores Thank you for choosing The Jayakarta Suites Komodo Flores during your recent visit to Labuan Bajo. We are happy that you had a memorable experience with the friendliness of our staff. We really appreciate your comments, We hope that your experience can be shared with your family or relatives, so that if you go to Labuan Bajo again, you won't hesitate to choose accommodation/hotel. The Jayakarta Suites Komodo Flores will always be ready to receive you by providing all our best services. Once again, thank you very much and see you next time at The Jayakarta Suites Komodo Flores. Greetings Reynes Sahadoen General Manager
Guest User
Stayed in Apr 2023
Solo travellers
4.0/5
Very Good
Posted on Apr 10, 2023
I only transited this hotel, to go on a scuba diving liveaboard trip, so needed to stay somewhere for 1 night on arrival. I was upgraded to the suite, which was very nice. The hotel was very quiet. It’s location is out of town, but they do a shuttle into town or a taxi. Also good for airport transfers. Ate at the restaurant for dinner and breakfast - all good. I booked a second night on my return, and they were just as good - even a nice welcome back cake.
Response from Property: Dear Vid991234 Warm greetings from The Jayakarta Suites Komodo Flores Thank you for choosing The Jayakarta Suites Komodo Flores during your recent visit to Labuan Bajo. We are happy that you had a memorable experience with our hotel services. We really appreciate your comments, We hope that your experience can be shared with your family or relatives, so that if you go to Labuan Bajo again, you won't hesitate to choose accommodation/hotel. The Jayakarta Suites Komodo Flores will always be ready to receive you by providing all our best services. Once again, thank you very much and see you next time at The Jayakarta Suites Komodo Flores. Greetings Reynes Sahadoen General Manager
Guest User
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 8, 2023
Lovely hotel communal areas on lobby level, amazing and very clean pool area too. Not much in the area but the hotel does provide transport into the town centre. Restaurant does a good buffet as an alternative. Staff all very attentive. Our a/c broke and leaked water all over the room. They came to fix it and clean up straight away and couldn't have been more apologetic. Rooms are large and have an amazing view, but a little dated, lovely large shower though. 2 negatives - no WiFi in the rooms, only in the communal areas, and no bathroom door, just a curtain Show Less
Response from Property: Dear Mrs. Nurcahyatrim Warm greetings from The Jayakarta Suites Komodo Flores. We would like to thank you for choosing The Jayakarta Suites Komodo Flores as your accommodation during your recent visit to Labuan Bajo Flores. We are very happy to hear that you had such a memorable experience while you were with us. We really appreciate your comments and questions. Wifi facilities in the rooms, now our hotel can access Wifi and the bathroom has a door. Hopefully you will convey the same impression and recommend it to your family, relatives and friends so that one time when you come to Labuan Bajo you can stay at Jayakarta Flores. Once again, thank you and we hope that in the near future we can welcome you and your family back to our resort. Warm regards, Reynes Sahadoen General Manager
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
For Me: Hotel Room is Clean, Nice , Cozy. People are helpful and responsive. They also have a good swimming pool, and you can walk to the beach easily. You can’t expect too much on breakfast,but consider ok.Overall room to take a rest is nice and worth with the price you spend.
Response from Property: dear Ruslic2018 Warmest Greetings from The Jayakarta Suites Komodo Flores, We would like to thank you for choosing The Jayakarta Suites Komodo Flores for your accomodation during your visit to Labuan Bajo Flores some time ago We do appreciate your comments and will more concern to improve the breakfast to get the guest expectations. Thank you again. And look forward to welcoming you and your family back in our resort. Warm Regards, Reynes Sahadoen General Manager
Guest User
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 8, 2023
Very clean hotel, well maintained, always smiling staff, full breakfast, excellent dinner with very nice presentation...well done to the cook...nice room, view of the swimming pool...we had a good stay...the only point to improve: the beach in front of the hotel (put a person for constant cleaning because there is a lot of waste 😢😢😢)... lacks a bar to have an aperitif...