Imperial Motel Windsor Reviews

Filthy and run down old place, obviously an old youth hostel. Room much smaller than the pictures let on, thick dust found on the fridge, on the bed railings, the small shelf above the small coat rack and top of the window frame. Cleaners binned a brand new can of deoderant when they came to clean the room (and by “cleaned” I mean no dust was removed, no new sheets, only towels, not even toilet paper, which we were exceptionally low on). Tiniest and most claustrophobic bathroom, with the tiniest corner for a shower with a filthy curtain that sticks to you because the space is so small you can’t avoid it. Most times you turn around in the shower, you bash your elbow on the temperature controls and the smallest micro turn of the valves results in you experiencing either 0° or the 3rd degree. Smells like sewerage whenever you turn the shower on, drain just smells so bad it makes you gag. Shower floods the bathroom floor. Found mould all over the inside of the vents for the A/C unit (even in the second room we were moved to). Upon arrival, was provided with neither a TV remote nor a remote for the A/C. Had to chase them down for spare remotes, which they had to go and find batteries for. TV remote rarely actually worked. Key cards for the rooms seem to work intermittently. On the third afternoon there, we had a member of management come around and accuse us of “screaming”, which was weird because we had only just got back in from the Brisbane Truck Show and were exhausted and just laying in bed. Made us feel like criminals. Paid for included breakfast and all you get is three different cereals, some toast and juice. Only did this on the first morning, went other places after this. Absolutely not worth paying for. On the subject of food/drinks, the fridge in the room was also set too low, so it froze all our drinks, resulting in one leaking all over the fridge. Foot of bed came off and obliterated the composite base beyond repair when I sat on the edge on the fourth night of stay. Got looks from the staff like I was some sort of lowlife vandal. I will not be held liable for that, especially since it jarred my neck from the drop. At least they moved us to another room. Considering I paid just a touch under $1,000 for 6 nights here, it basically felt like a prison in terms of the tiny room layout plus certain staff’s attitudes (not all, granted), it is stupidly overpriced, horribly uncomfortable and unsanitary. Avoid at all costs. Go somewhere else, especially for such insane money. I can find many, many similar reviews with the same issues regarding the unsanitary nature going back years, despite the apparent change in general manager some years ago and the promises of change, the same old low standard still applies, it seems.