To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location2.9
Amenities2.8
Service2.9
Cleanliness3.0
Filter by:
Sort by:
All reviews(40)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(13)
Guest User
Stayed in Sep 2023
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
Excellent, very clean facilities. Service was fantastic. Staff were helpful and friendly. Staff works really hard, despite of renovations going on, the place is accommodating. 3star hotel, you get what you ⁹
Staria
Stayed in Jan 2024
Family
9 reviews
2.7/5
Posted on Jan 5, 2024
It was dusty and had marks ln hotel sheets
Guest User
Stayed in Feb 2023
Solo travellers
2 reviews
4.5/5
Great
Posted on Feb 15, 2023
Very small, but perfect for a one night traveller on a budget.
Abu126
Stayed in Sep 2022
Travel with friends
10 reviews
3.5/5
Posted on Oct 2, 2022
Clean and comfortable, but only good for short stay. Staff was friendly.
Guest User
Stayed in May 2022
Couples
1 reviews
2.5/5
Posted on May 15, 2022
Not enjoyable at all !!
Whole place was pretty dismal and then we went in the room.
Stayed in Ibis a cpl times before nothing like this.
Stains all over the place.
Bathroom:
Stains on walls adjacent to basin.
Floor stains mainly around toilet.
Bed head loose, fridge humming all night.
Floors dusty and dirty.
Glad we were out all day, got back late, slept, got up and left..
Worse thing is booked it for July REALLY need to speak to someone re changing our booking please.
DO NOT WANT TO STAY THERE AGAIN !!!!!
Jay Nicholas
Stayed in Aug 2022
Couples
5 reviews
5.0/5
Outstanding
Posted on Aug 8, 2022
Good place clean cheap close to everything you need at any time
Little Bear 29
Stayed in May 2022
Travel with friends
13 reviews
4.0/5
Very Good
Posted on May 17, 2022
Excellent location, and you get what you pay for, not 5 star but not 5 star price.
Guest User
Stayed in Nov 2023
Business travellers
2 reviews
4.0/5
Very Good
Posted on Jan 23, 2024
good.
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Couples
2 reviews
1.5/5
Posted on Sep 9, 2024
It may have been because they didn't speak much English, but check-in took a really long time.
Several other groups besides us had trouble checking in.
When we finally finished checking in and entered our room, the lock was broken so it wouldn't lock, and there was still water in the kettle, which was disappointing.
There was no conditioner, toothbrushes, towels, etc. provided.
Original TextTranslated by Google
Guest User
Standard Queen Room
Stayed in Aug 2024
Other
13 reviews
3.2/5
Posted on Sep 23, 2024
The room is small, and the self-service time is late, which is a bit inconvenient. It is better to check in earlier.
Original TextTranslated by Google
sssdddfff
Stayed in Jul 2024
Family
10 reviews
3.2/5
Posted on Jul 27, 2024
The hotel had just switched operations from ibis. After payment was confirmed, I received a call asking for payment before being given the check-in password (because the room door requires a password for check-in). It took some time to resolve it through trip.com customer service. I was worried that there would be problems with my check-in because I found out that ibis was closed and I asked customer service to confirm twice, but there were still minor problems that day.
Original TextTranslated by Google
Guest User
Stayed in Mar 2024
Business travellers
1 reviews
2.5/5
Posted on Mar 29, 2024
Although I knew it was a budget hotel, the cleanliness in the room really needed to be improved. I found a lot of hair on the sheets and some yellow stuff like boogers... I was really brave. I had to use a towel to cover the bed.
In addition, I think a fan should be added. I personally think it is the most basic hotel equipment. If it is provided in the room, it should be borrowed from a public place. 😵💫My head is wet.
Original TextTranslated by Google
Guest User
Stayed in Jul 2024
Other
3.0/5
Posted on Jul 30, 2024
It is a no contact check in hotel where you will not find anybody if you are going little early also you need to wait outside unless you have a code already received in your email or sms, no food available within the hotel premises apart from a vending machine where you get some drinks, opposite to the hotel there is a coles and mcdonalds but it will take 5-10 mins just to cross the road.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 4, 2023
The location near from airport, so we can rest after arrive late night. The room is clean and simple, there is queen in my room, bathroom clean also. In front of hotel, there is Mcdonalds restaurant open 24 hours, so when we arrive at 1 am, we can go walking for eat. Because budget hotel, this hotel have no lift, so you should going up bring your luggage with stairs. In the morning, their ready mini breakfast and this enough for us to continue the journey for travelling.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 21, 2023
Filthy and run down old place, obviously an old youth hostel. Room much smaller than the pictures let on, thick dust found on the fridge, on the bed railings, the small shelf above the small coat rack and top of the window frame. Cleaners binned a brand new can of deoderant when they came to clean the room (and by “cleaned” I mean no dust was removed, no new sheets, only towels, not even toilet paper, which we were exceptionally low on). Tiniest and most claustrophobic bathroom, with the tiniest corner for a shower with a filthy curtain that sticks to you because the space is so small you can’t avoid it. Most times you turn around in the shower, you bash your elbow on the temperature controls and the smallest micro turn of the valves results in you experiencing either 0° or the 3rd degree. Smells like sewerage whenever you turn the shower on, drain just smells so bad it makes you gag. Shower floods the bathroom floor. Found mould all over the inside of the vents for the A/C unit (even in the second room we were moved to). Upon arrival, was provided with neither a TV remote nor a remote for the A/C. Had to chase them down for spare remotes, which they had to go and find batteries for. TV remote rarely actually worked. Key cards for the rooms seem to work intermittently. On the third afternoon there, we had a member of management come around and accuse us of “screaming”, which was weird because we had only just got back in from the Brisbane Truck Show and were exhausted and just laying in bed. Made us feel like criminals. Paid for included breakfast and all you get is three different cereals, some toast and juice. Only did this on the first morning, went other places after this. Absolutely not worth paying for. On the subject of food/drinks, the fridge in the room was also set too low, so it froze all our drinks, resulting in one leaking all over the fridge. Foot of bed came off and obliterated the composite base beyond repair when I sat on the edge on the fourth night of stay. Got looks from the staff like I was some sort of lowlife vandal. I will not be held liable for that, especially since it jarred my neck from the drop. At least they moved us to another room. Considering I paid just a touch under $1,000 for 6 nights here, it basically felt like a prison in terms of the tiny room layout plus certain staff’s attitudes (not all, granted), it is stupidly overpriced, horribly uncomfortable and unsanitary. Avoid at all costs. Go somewhere else, especially for such insane money. I can find many, many similar reviews with the same issues regarding the unsanitary nature going back years, despite the apparent change in general manager some years ago and the promises of change, the same old low standard still applies, it seems.