Via Padergnone, 52, Grassobbio, Lombardy, 24050, ItalyView Hotel Details
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Winter Garden Hotel Bergamo Airport Guest Reviews
4.5/5
Great
120 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(120)
Positive reviews(19)
Reviews with photos/video(3)
Clean and tidy(4)
Friendly owner(4)
Negative reviews(1)
Guest User
Junior Suite
Stayed in Aug 2023
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Aug 27, 2023
Couldn’t have chosen a better hotel near Bergamo airport, the junior suite was huge with a double bed and a single bed. The rooms came with free access to the spa which was lovely. I certainly felt comfortable and relaxed at this hotel. They had shuttle buses running to and fro the shopping centre and the airport at a fee of €5 each way. The place was clean, service was great and I would definitely come back to this hotel again!
Ismael Mendonca
Comfort Twin Room
Stayed in Nov 2022
Couples
1 reviews
4.7/5
Amazing
Posted on Nov 22, 2022
We had a wonderful experience at the Winter Gardens Hotel. Every staff member I deal with, from the check-in to the cleaning staff were delightful and extremely helpful. The Restaurant waitress was helpful to explain the menu give some suggestion and eager to help! Thank you! Will recommend to everyone wants to have a good time and relax.
Guest User
Stayed in Oct 2023
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
Great hotel!
xuwenjie
Comfort Double Room
Stayed in Sep 2024
Business travellers
29 reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
Facilities: Complete
Sanitation: Clean
Environment: Very suitable
Service: Very thoughtful
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Guest User
Camera Deluxe
Stayed in Jan 2024
Business travellers
68 reviews
5.0/5
Outstanding
Posted on Feb 4, 2024
It was 11 euros to take a taxi at the airport, but the driver said I had to pay 15 euros for the starting fee.
There is also a fee for the hotel bus to the airport.
If you have an early flight, you won't be able to have breakfast. It seems to be served only at seven o'clock.
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Guest User
Camera Doppia, Accessibile Ai Disabili
Stayed in Dec 2023
Travel with friends
7 reviews
3.5/5
Posted on Dec 16, 2023
It looks close to the airport, but the actual way to get to the airport is to take a taxi or take the hotel's shuttle bus, which runs every hour. The time is not very flexible. Secondly, the price is 5 euros per person. There is no free drink provided in the room. It is too remote and the only places to eat around are hotels, which are very expensive. If it wasn’t for my inexperience, I don’t think I would have chosen this company.
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Aleksandr
Comfort Double Room
Stayed in Nov 2023
Couples
3 reviews
4.0/5
Very Good
Posted on Nov 20, 2023
Clean, friendly.
Very, very hard mattress and no slippers or bathrobes in the room.
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Guest User
Stayed in Sep 2023
Business travellers
17 reviews
4.0/5
Very Good
Posted on Sep 20, 2023
Not bad, very suitable for business trips and transfers. The hotel has a bus airport shuttle, 5 euros per person one way
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Kimshek
Stayed in Jul 2023
Business travellers
11 reviews
3.5/5
Posted on Jul 17, 2023
The room was clean. The restaurant was just average. The portions were small and not very tasty. The hotel does not have its own car to pick up guests to the airport. The pick-up is 5 euros per person. If you arrive later than 12 o'clock, you have to take a taxi.
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Guest User
Camera Doppia, Accessibile Ai Disabili
Stayed in Oct 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
Nice experience
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Guest User
Comfort Twin Room
Stayed in Apr 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Apr 10, 2024
Both are pretty good.
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Wangxinxin
Stayed in May 2023
Business travellers
315 reviews
4.0/5
Very Good
Posted on May 31, 2023
Good value for money, and it is convenient to take a plane.
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Guest User
Stayed in Jun 2022
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 23, 2022
There is a shuttle bus from the hotel to Bergamo Airport, which is very convenient and cheaper than taking a taxi. The hotel's food and beverages are also good, and the facilities are quite new. Spa and massage need to be reserved in advance. It is a good place to rest the night before the morning flight.
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Marina Kornilieva
Stayed in Sep 2022
Family
4 reviews
5.0/5
Outstanding
Posted on Sep 28, 2022
Great hotel. Friendly staff. Excellent breakfast. Close to the airport.
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猛兽考拉
Stayed in May 2022
Couples
1 reviews
1.0/5
Posted on May 29, 2022
Booked a room, but when we got to the hotel, they said the e-passport couldn't be used and they insisted on having the original copy. Their attitude was extremely bad and they threatened to call the police, but they were too scared to fight. Also, there was regional discrimination. The female receptionist asked me where I lived in a provocative way. I said I was from Milan. The front desk staff noticed the discrimination, but the female one automatically shut up and the male one was still being stubborn. What's even more amazing is that they refused to refund us and said it was our own problem. We contacted Trip coins customer service to solve the problem, but the hotel front desk directly refused to answer Trip coins customer service's calls several times. I sat on the sofa next to the front desk and watched the hotel front desk say good evening to other people. It was a really strange experience. I took a taxi back to Milan at 3:30 in the morning!!!