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We spent two nights in a lovely, spacious room with a very comfortable, firm bed, a sofa, two large chairs and a nice bathroom. We had two windowed doors overlooking the main boulevard with its lively plaza. The windows limit the noise, but everything quiets down anyway by 9pm. The hotel is conveniently located for walking and exploring the old town and for driving to the ruins and basilica. The staff is very nice. The adequate breakfast is continental, with just hard-boiled eggs and cheese, breads and pastries. The main issue is that the wi-fi does not work, but we were able to use our phones as hot-spots.

I book for my wedding anniversary and when booking I ask that the room be well decorated when I arrive I find a sheet with a few rose petals with long hairs and the bed full of stains so I go down to kindly ask me to change the sheet and the MAIN housekeeper talks to me badly even though I didn't ask for anything, In short, team of Zeros without exceptions ＞So I asked for the director but there was no one to whom I could make my complaint so I asked left the hotel immediately without the staff asking for an apology for the way I was welcomed. Thank you for ruining my wedding anniversary.

Very deeply disappointed by this Hotel. The only thing that ties it to the Sheraton chain is the name! Absolute worst case of mismanagement that I have seen in Algeria. I do not know the standards by which they hired the staff, but they are in no way familiar with the basics of hospitality and accommodating the guests. The receptionist Amira is rude, impolite, unprofessional, and inefficient, she did not allow me to check in early, although I had requested it and sent them my arrival time days in advance. She refused to help although she could. Her colleague Sabri on the other hand was very polite and he helped me check in early without any fuss. The staff rang to my room at 2 AM because they forgot to check my card details. Instead of emailing me or leaving me a notice, or calling for details, they chose to deactivate my key, so I went all the way up to my room only to come back again. The buffet was below average, I’ve stayed at 3-star hotels that offered a wider variety. The rooms are not sound proof. On my first night there was an event at the hotel, and I heard loud music very late at night and could not sleep. My advice to any shareholders, change the manager, change the staff, or educate them! My advice to potential guests, you’ll find other better hotels, this is a big fiasco.

An outdated and totally dilapidated hotel... worthy of the 70s. Apparently no investment has been made for decades. The rooms are certainly spacious, but from another era....we would have to adjust to the modern hotel industry! The restaurant menu is very very theoretical .... not everything is available (by far) and the presentation of the dishes is not very professional. The PdJ is free but basically worthy of a barracks. Finally, an atmosphere of sadness emerges from this hotel. For what ? But for me ..... never again other hotels certainly a little more expensive exist in Annaba .... but never again this one.

Great stay Very nice hotel, very clean. The staff is very helpful I recommend 100% I recommend having a vehicle because it is outside the city. Magnificent view of the sea and the coast. After that, there are a lot of parties and weddings that end late. (I liked it because a lot of atmosphere)