Ibis Styles Hotel

Ibis Styles Hotel Reviews

Ibis Styles Hotel

Building 1, Jinhui garden, north outer ring road, Chaozhou, ChinaView Hotel Details
Ibis Styles Hotel
Ibis Styles HotelIbis Styles HotelIbis Styles Hotel
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1 night

Ibis Styles Hotel Guest Reviews

4.5/5
Good
695 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(695)
Positive reviews(658)
Reviews with photos/video(96)
Delicious breakfast(86)
Classy environment(56)
Friendly front desk staff(50)
Convenient parking(33)
Well decorated(13)
Perfect for business trips(13)
Average sound insulation(10)
Stayed multiple times(9)
Negative reviews(37)
Chan WT
Superior Double
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I stay in Room 803. Room was spacious but the space between bed & TV cabinet was rather limited. There is a round table in the room which is useful for a, a business traveller. Room & bathroom were clean. The mattress was comfortable too. Breakfast was simple but fair. Not much of choices but covers both Western (bread, pastry, cereal, sausages) and Eastern (hot soap, dumpling, etc). Considering the price charges, I would give it at least a 4 star. The restaurant was clean and the ambient was cozy too. I will love to recommend it to my friends who is on business trip to CZ .
Guest User
Superior Twin Room
Stayed in Jun 2024
Friends
4 review
4.7/5
Amazing
Posted on Jun 23, 2024
Room clean and quiet. Staff pleasant and helpful. Very good.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
RoyLin
Superior Twin Room
Stayed in Mar 2024
Couples
5 review
2.5/5
Posted on Mar 14, 2024
Noodle waste found in the room. No slippery placed. Air conditioner stop working.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Tatami Big Bed Room
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 17, 2023
NICE!
Response from Property: Dear guests: Enjoy perfect hospitality at ibis hotels! I believe that Xiaoyi will become your most trustworthy friend on the journey. With your company and encouragement along the way, Xiaoyi will make solid and powerful progress. I hope that our continuously improving service quality can continue to exceed your expectations. I wish you happiness. hapiness!
Low TC
Superior Double
Stayed in Sep 2023
Business travellers
14 review
4.7/5
Amazing
Posted on Sep 23, 2023
the hotel is very clean and new, only the location do not have mini market and restaurant, but front hv a Mcdonald.. so far value of money and will come back again once in chaozhou..
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
MEMO83
Deluxe Double Room (Memory foam mattress)
Stayed in Jan 2024
Business travellers
10 review
4.0/5
Very Good
Posted on Jan 31, 2024
Good hotel good service
Ailyn Gucilatar
Tatami Big Bed Room
Stayed in Aug 2023
Business travellers
12 review
5.0/5
Outstanding
Posted on Aug 16, 2023
The hotel was good.
Response from Property: Dear guests: Enjoy perfect hospitality at ibis hotels! I believe that Xiaoyi will become your most trustworthy friend on the journey. With your company and encouragement along the way, Xiaoyi will make solid and powerful progress. I hope that our continuously improving service quality can continue to exceed your expectations. I wish you happiness. hapiness!
Anonymous User
Deluxe Double Room (Memory foam mattress)
Stayed in Nov 2023
Business travellers
3 review
4.2/5
Very Good
Posted on Nov 24, 2023
Overall ok ✅
Anonymous User
Deluxe Double Room (Memory foam mattress)
Stayed in Jun 2024
Business travellers
17 review
4.7/5
Amazing
Posted on Jun 10, 2024
I have stayed here several times. The location is suitable. The surrounding area is suitable for business travel and it is convenient. It is only half an hour away from the airport, which is good. It is not far from the city and is convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double
Stayed in May 2024
Booked for others
17 review
2.7/5
Posted on May 7, 2024
A hotel that meets basic needs. Because the May Day holiday is too expensive, I can only book this hotel at a relatively cheap price. What is very uncomfortable is that the room is very damp, perhaps it is a problem with the building. It is very damp and has a smell. I will just make do with it. I don't know where the breakfast is. Sometimes they say there is no breakfast and sometimes they say there is breakfast. It's just like this for a budget hotel. I don't have high requirements.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Chonlasak Kangwanpornsiri江子強 曼谷
Superior Twin Room
Stayed in Mar 2024
Friends
7 review
4.0/5
Very Good
Posted on Mar 16, 2024
Excellent value for money and highly recommended. Especially for smart toilets, it is not certain that four or five stars can be installed. Xiao Xie at the front desk was very helpful in explaining all the questions. We'll meet again. Jiang Ziqiang
Original TextTranslated by Google
Response from Property: Dear guests: Enjoy perfect hospitality at ibis hotels! I believe that Xiaoyi will become your most trustworthy friend on the journey. With your company and encouragement along the way, Xiaoyi will make solid and powerful progress. I hope that our continuously improving service quality can continue to exceed your expectations. I wish you happiness. hapiness!
Guest User
Family Room
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on Mar 10, 2024
The breakfast is average, the location is average, the family suite is very small, there are no clothes hanging in the bathroom, the toilet and bathroom are very small, and the hollow above the door can float into the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Boerkengande
Superior Double
Stayed in Feb 2024
Friends
32 review
2.7/5
Posted on Mar 5, 2024
The room is very small. There is no place to put the suitcases for two people. There is no space left if we put them all on the floor. The billboard in the lobby downstairs says that members can get free cocktails. The activity ends at 21:00 every day. On the first day, it was just after 21:00. They said it was time and they would not give it to us. The next day, we made an appointment with friends to chat downstairs and drink free water to enjoy the benefits, but we were told that we must be at the platinum level to receive it. We went to see the billboard several times and it didn't say anything about the level. It just said that members can receive it. The front desk saw that we had questions and looked disdainful and cold. There was no service at all. Is this glass of wine missing? What is lacking is explanation and patience. We stayed in five rooms for three nights. Only three of us went downstairs to drink some water and chat. Any hotel with a little service awareness should at least give us a bottle of mineral water and let us sit for a while. This kind of service attitude does not match the Ibis brand.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
hotel Hygiene: very clean good environment Service: Very attentive My mother left her cell phone in the room and called her back. The waiter helped find it during the ward rounds. The front desk and I added WeChat and mailed it back for us. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guests, enjoy the perfect hospitality at Ibis! I believe that Ibis will become your most trustworthy friend during your journey. With your company and encouragement, Ibis will make steady progress. I hope that our continuously improved service quality will exceed your expectations. I wish you happiness!
Guest User
Superior Double
Stayed in Feb 2024
Family
9 review
4.0/5
Very Good
Posted on Feb 13, 2024
I stayed during the Spring Festival. The price increased a lot and the price/performance ratio was low. The service was pretty good. I asked the front desk guy some questions and the front desk guy also gave me a printed travel guide.
Original TextTranslated by Google
Response from Property: Dear guests: Enjoy perfect hospitality at ibis hotels! I believe that Xiaoyi will become your most trustworthy friend on the journey. With your company and encouragement along the way, Xiaoyi will make solid and powerful progress. I hope that our continuously improving service quality can continue to exceed your expectations. I wish you happiness. hapiness!