Citadines Namba Osaka

The hotel is ok, we stayed for 6nights. The interesting part is that the room service staff do not like to clear our rubbish despite it was already in the rubbish chute. It happened a few times. Overnight food in the rubbish chute was not cleared. There is no security guard in this hotel. But overall this hotel is seamless on check in and check out. They do not practice birthday cake to your door step but a voucher for redemption at bar counter with a scoop of ice cream.

Good location. Only couple minutes walk to Dotonburi and train station. Plenty of restaurants near the hotel. Rooms are good as expectation.

This hotel has a sustainability concept, means no water bottles or change bedsheets daily. My family is lucky to stay at the 5th floor where there’s easy access to washing machine and water dispenser. The cleanliness of the bedroom: the bed a bit dusty, making my legs itchy. Toilet is small typical Japanese bathrooms. Luggage delivery wise, u need to scan a qrcode and do it ourselves and later pass to the front desk before 10am. Staff service is professional, speak short and sweet. Location wise is quite convenient. Walking distance to kuromon market and 10min walk to shinsaibashi from namba. From namba station to hotel, there’s a long walk so families with old members need to find a cab. Easy to get a cab or uber since hotel is located roadside. For a 4-star hotel with expensive room price, there’s many “self-service” and hygiene issues I don’t think is worth it.

I would definitely recommend staying here if you're in Osaka it's so close to metro and waking distance to namba and Dotonburi. Lots of restaurants nearby as well. Hotel was very clean, modern with great amenities. They even have a lounge with free coffee and gym. Room was extremely spacious if comes with kitchen as well.

We stayed in a deluxe twin. It’s nice spacious room with two 4 ft beds, even have a seating area with a couch in the room. The room acoustic is great, you don’t hear much traffic at all, except for sirens and some jerks roaming their sport cars engines at night. The amenities is great, please do explore around the hotel. The hotel is about 10 minutes walk from Nipponbashi and Namba station and is tucked slightly away from the bustling Namba and yet is just a street away. Hotel staff team is very polite, good English speaking and helpful. They helped me to change restaurant reservation  as I don’t speak Japanese. Will definitely come back again.

Great location, with amenities. This hotel has a playroom for kids and large shared pantry with a laundry room beside it.

Amazing location in Namba and large rooms! Very convenient and I would come back to stay again.