Hotels With Gym in Heilongjiang, China

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

Not my first time staying in this hotel. We'll, would like to say that this time it was above all of my expectations. The room was super clean and the music in a bathroom was nice as usual, but the most unbelievably incredible things was that I got an upgrade from the guys in the reception. Didn't expect that, but super thankful for that. Wish you all the best! Thank you very much 😊

Harbin was the last stop on our road trip. The hotel's location is fantastic, just a few minutes' walk from Saint Sophia Cathedral. The room was spacious and well-equipped, clean and hygienic. The most unexpected bonus was the parking lot in the back, which was incredibly convenient. Both the front desk and cleaning staff provided excellent service! We thoroughly enjoyed our stay! Incredible value for money! Highly recommend!

This was my first stay at Mercure, and I switched over from Hilton. I honestly didn't have high expectations, but the entire service team, from the ground staff to the management, really surprised me in the best way! **Location:** Right across from the City Museum, and very close to the main attractions. **Facilities:** The laundry room and gym are both well-equipped. **Cleanliness:** I stayed for two days, and I constantly saw the cleaning staff tidying up – it was excellent! **Service:** Absolutely five stars! First off, everyone at the front desk was incredibly dedicated and always helped solve any issues warmly. They also have many unique services, like a complimentary self-service afternoon tea for two in the lobby. **Heartwarming late-night snack:** It changes daily, and I tried the hawthorn apple soup, which was delicious. **Creative bead art activity for kids:** I didn't get to try it, but it seems like a great option if you're traveling with children. Overall, the service is truly exceptional; I felt right at home. I experienced a level of warm hospitality here that I didn't even get at Hilton. If I ever come to Harbin again, I'll definitely stay here!

The room was clean and the front desk service was excellent. They offer a shared airport shuttle service, which is free and convenient. The driver was very kind and helped with our luggage. There was a welcome fruit platter on the first day, and the fruit was delicious. For coffee, they had Americano, but it was very bitter as there was no sugar or creamer. I'm not sure why they don't provide them. Facilities: They have a gym and a laundry room, which was quite convenient.

This was an experience that truly exceeded our expectations. For our girls' getaway, we chose the four-person suite. The hotel's location is excellent, right at the start of Central Street Pedestrian Street on Jingwei Street. What really made a difference was the hotel's service; it wasn't just one or two good staff members, but every interaction we had was fantastic. The front desk was incredibly thoughtful, reserving a specific floor for us based on our request. When we went for our complimentary afternoon tea, the buffet lunch was still ongoing, and they very kindly let us help ourselves. When afternoon tea officially started, they thoughtfully suggested we could move to a different table and offered to make us tea. Knowing someone in our group was celebrating a birthday, the hotel even sent a gift box of red sausages as a birthday present 🎁, which was incredibly touching. There were so many other small details that made us feel the hotel's service quality was top-notch.

Wonderful hotel! We received a free room upgrade, and the room was spacious with impeccable cleanliness. The bed was absolutely magical. The room also had an ironing board with an iron, a coffee machine, and a powerful hairdryer. There's a laundry room on the floor. Breakfasts were good. Near the reception, there's a counter with tea and refreshing drinks, complimentary packed lunches, fruits, and pastries. The location is very convenient, right next to Arbat, with everything within walking distance. We don't regret choosing this hotel and would gladly return again 🫶🫶

A really great hotel! The location is excellent, with many attractions nearby, and you can even walk to the riverside. The room facilities are complete, and all the toiletries are individually packaged and disposable, which feels very clean and reassuring. The room also includes complimentary afternoon tea. The overall amenities are thoughtful and comprehensive, the hardware provides a great experience, and the service is also very good and welcoming. It offers incredible value for money, and I'll definitely choose to stay here again next time.

The breakfast was plentiful and the environment was great. The facilities were excellent, clean, and hygienic. The staff were warm and welcoming, making us feel at home from the moment we stepped in. It's only a 5-minute walk to Central Street, so the location is fantastic. The beds were super comfortable, and the pillows were definitely better than any other hotel I've stayed in. The best part is that breakfast runs until 12 PM, which is incredibly kid-friendly. The latte art on the yogurt was also adorable, and my child loved it. Overall, we had a very pleasant stay. The service attitude was excellent – a big thumbs up to all the staff at the front desk, concierge, and breakfast restaurant!