Reviews for Greater London Hotels

The Chelsea Harbour Hotel and Spa
4.2/5123 Reviews
Our experience at this hotel was just phenomenal! Tarek at the front desk deserves a raise! I communicated with him through the phone as we were arriving super early and his honesty of possibly having a room ready helped us Taylor the beginning of our trip. We were able to check in early with him and we received a following up call from Tarek 5mn after entering the room, as he wanted to make sure we were happy with our room and that he was there if we needed him. Even during a very busy period he made the time to sort through all our requests. Such service makes the difference and that convinced us to come back in the future. The views from the higher floors are amazing. The room was clean and the perfect size for our 5 night stay. The bar/restaurant always had a great vibe both a breakfast and dinner; the serving sizes were large and we were very pleased. The lobby area is very well done and smells really nice! Only little downside was there was no business center and we needed to print some stuff . However, Tarek offered immediately to print our documents. We had such a fantastic stay and felt being taken care of throughout the whole stay, will surely be returning!
Thistle London Heathrow Terminal 5
4.1/5224 Reviews
Heathrow
It doesn't take much to send your bar staff on a cocktail course and buy a ice crusher to make a margharita. Please don't advertise it if it can't be made. Very expensive too considering it tasted of soap and had big chunks of ice floating in it and a slice of lemon and not lime. I chose to stay for two nights as a destination hotel rather than 'just a hotel near the airport' so I suppose you could label a 'service' hotel but I have felt after being here for one day and one more night to go, it is not a place where people want to create or make relationships as I have felt it being rather a 'no' environment. I have done my best to be friendly but felt a little bit like more of a nuisance for wanting to create more relationships as a solo traveller especially when at 10 staff started to clear breakfast before I was even finished at 10.30 and then looked at a plate I had taken with me to my room as if to say 'you shouldn't be taking that' when it felt too uncomfortable to finish it in the main room. I may be unusual in my longer stay but I have still paid and a good customer and travel and stay in hotels a lot. The price is a good deal but that should still reflect good service. There should also be instructions on how to work the tv as I couldn't and then I met two ladies who had sat in the lounge for 4 hrs because they also couldn't work it so I helped them out. I train staff in friendliness and not saying they weren't but in my opinion, their needs to be a bit more approachability for a hotel near a major London airport with such incredible facilities such as a roof terrace overlooking the runway. It feels a bit like it has been forgotten and just left to be as it is as a very small part of the large Thistle Hotel Chain.
Holiday Inn London - Sutton
4.4/543 Reviews
Just leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
Dorsett Shepherds Bush London
4.2/543 Reviews
This hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
Royal Lancaster London
4.7/5155 Reviews
Our stay here was wonderful! The room was spacious, clean, had wide windows with a beautiful view from two sides with blinders that we can close at night.. the service was great, the food was good as well and the Thai restaurant at floor 1 was delicious! I love everything here and I would definitely visit again
InterContinental London - the O2, an IHG Hotel
4.5/560 Reviews
Absolutely loved our stay there, would definitely go again. Food was pricey but lovely nonetheless. Location is ok but access to people going my foot could be easier, and prices could definitely be lower, but overall a great experience still.
Axiom W6 Hotel
3.4/523 Reviews
Great stay, during the Christmas period. Short term booking notice was very convenient for me, easy check in and very comfortable suite. Felt like a home away from him. Pros: - Polite and happy to help staff - Right in the middle of Hammersmith, 5 minute walk from the station or the high street with shopping malls and a variety of shops - Nice, gated rock table garden with ashtrays out the front - Executive studio had a nice large modern room, bathroom, kitchen with flat screen and private veranda with table and ashtray - Left to your own devices to self cater which I enjoyed, housekeeping still asked to clean the room during my stay which is nice - Cooker/microwave, separate microwave, kettle, hidden mid sized fridge, fan, good heating, nice artwork, - Very comfy pillows and duvet, plenty of clean towels - Great mattresses for a perfect sleep - Large mirror and full sized desk in the room - Nice lighting and very atmospheric - Separate entrance to main hotel - Pots, frying pan, cutlery, wine glasses and mug was provided which was convenient - Managed to cook multiple elements of a dish with no smoke alarm triggers or problems - French doors onto the private dug out veranda was a very nice feature - It's only £10 per hour to extend check-out which I added an extra hour on so I have more time to leave with no complaints from the manager - Cost was very reasonable for the holiday season, made a great short 3 day stay very easy to book short notice Cons: - Not much to the hotel, 5 metre wide reception area by front door which is awkward - My suite was located downstairs, where there were also other guest rooms however the hallway looked like the cleaners storeroom and unkept. - Noise from hallway, slamming doors by other guests or housekeepers can be heard which would shake the TV - 5hr wait for a remote control for the TV - No toilet roll - Advertised a king sized bed, but it was two singles locked together - Other guests window located on large veranda, which didn't have cover from the rain. If the guests next door open the curtains you see the entire room vice versa which was the case - TV is on the wall with a extendable clamp, but it was unsturdy and unlevel. If you tried to balance it screws fell out of the clamp with plaster dust which I had to screw back in after trying to turn the screen on. I really enjoyed my stay with the hotel; which turned out to be more of a self catering, collection of mini apartments which suited me well. It was lovely to not have to leave the hotel for fresh air and to have to private outside area to the suite was a great touch for central London. Odd bits and bobs that could be fixed or more well presented, but that didn't bother my stay. I would 100% recommended the hotel and would stay again. Just be aware of the noise from the hallways entering the room, it's wasn't excessive but definitely noticeable.
Royal National Hotel
4.1/51038 Reviews
Bloomsbury
Good location near Russell Square station, walking distance to Tottenham Court Road, Euston (15min). Room is basic and comfortable. Doors slam very loudly and cause disturbance at night. There was a function one night that lasted till almost midnight and the noise/music reverberations travelled a couple of floors up.
Zedwell Underground Hotel Tottenham Court Rd
3.4/5139 Reviews
Bloomsbury
Great price for a stay in London. It was a nice room too, with everything you need. Only downfall was having to pay to hold luggage.
Mama Shelter London - Shoreditch
4.1/5107 Reviews
Hotel location is slightly off, but still good. There are many places to eat around, especially the two Italian restaurants are delicious and the price is cheap. The hotel breakfast is very good, the conjoined bar in the lobby is very stylish and can watch the game, very good. The price/performance ratio is relatively high in this area, that is, the bed is too soft and uncomfortable.

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Hotels Quick Overview

Number of Hotels912
Number of Reviews60,715
Average Price (Weekdays)VND 12,854,227
Average Price (Weekends)VND 13,590,968