The location is convenient, and the Chinese-speaking service is a thoughtful touch. The room was clean and quiet, the bedding was comfortable, and the bathroom had a separate wet and dry area with all the necessary amenities. The authentic breakfast, with congee and small dishes, instantly soothed my 'Chinese stomach'. Overall, the attention to detail made my international trip feel like a comforting homecoming. Highly recommended for Chinese travelers, it's excellent value for money!
The hotel left a very pleasant impression.
I especially liked the beautiful and spacious garden here, free car park and the polite staff, I especially want to mention Anara and Sumai, who are very friendly and polite! Pleasantly communicate, do their work very professionally, always greet you with a smile, thanks to which you feel comfortable, and want to come back here again, here I feel at home!
The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
1. ”Excellent stay! The room was clean, comfortable, and well-equipped. The staff was friendly and attentive. Highly recommend!”
2. ”Perfect location! Close to attractions, restaurants, and public transport. The hotel was quiet and had great amenities.”
3. ”Outstanding service! The staff went above and beyond to make our stay enjoyable. Will definitely return!”
4. ”Beautiful hotel with a cozy atmosphere. The bed was incredibly comfortable, and the breakfast was delicious.”
5. ”Great value for money! Clean, modern rooms with all the necessary facilities. Would stay here again.”
I stayed at the hotel for one night after an overnight flight. I checked into my room very quickly. I paid for the room through Trip.com and paid in rubles right there at reception, which was very convenient since our cards don't work in Bishkek. The room was spacious, with a great view. The hotel is convenient for accessing the city's main attractions. I'd like to highlight the friendly staff and the decent breakfasts. I would recommend this hotel to friends.
The hotel's location is super convenient for getting around and finding places to eat. My room was spotless and tidy, the bedding was really comfortable, and the soundproofing was excellent, so I had a peaceful night's sleep. The front desk staff were incredibly warm and attentive, check-in was quick and efficient, and they were always prompt in responding to any requests. The overall ambiance is elegant, the facilities are comprehensive, and it offers great value for money. I was very satisfied with my stay and would definitely choose this hotel again for future trips. Highly recommended!
Very comfortable bed!! The bed itself is 5star hotel bed.
Its height is quite high. So when I lie down on the bed, I jumped on it. Hahaha
There is bath clothes, too . Very nice facilities.
There are many buses around this area, you can use bus here easily.
Specially the breakfast is truly brilliant 👏🏻
There are so many types of food on the breakfast.
The girl who works during breakfast is very friendly and kind. Thank you!
This hotel has good facility + amazing breakfast !
Spacious room and bathroom, ok breakfast, location is a little outside of the central district, good service and cleanliness. Some of the Chinese guests are smoking in the bathroom regardless of the warnings and fines, regardless of the designated balcony on each floor reserved for smokers and a nice patio in front of the hotel.
My suggestion to the hotel is to put signs in the Chinese language and to organise a breakfast buffet with more simpler dishes instead of complicated baked cheese-topped combinations.
Great
92 reviews
9.1/10
Price from
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8,9/10
Very Good
A fantastic hotel, conveniently located next to a Chinese shopping mall! The environment is clean and hygienic, the rooms are spacious, the beds are room-wide, and the signage in the rooms is comprehensive, with Chinese, English, and Russian language options. Communication at the front desk is also very convenient, with translators available. It's very friendly to Chinese people abroad. The hotel seems to be newly opened, as the rooms and facilities are very new, including a smart toilet and a TV with screen mirroring capabilities, making it very comfortable!
GGuest UserExcellent hotel. Spacious rooms. Excellent service, especially reception , house keeping and restaurant/breakfast team. Very friendly and cooperative employees. Nice breakfast. Nice location.
the stay was great in this hotel. Very clean, quiet and pleasant room. The food was very good. In addition, the incredibly nice and helpful Mrs. Aidana at the reception, whom I greet very warmly and thanks for all!
I had a great stay at Duo Hotel Bishkek and I am still staying here as I write this. I have been here for the last six days, and the experience has been excellent from the start. Check-in was smooth and quick, with very friendly and welcoming staff. Everyone I interacted with was polite, helpful, and genuinely attentive, which made the stay comfortable. The breakfast is one of the highlights. There are many options to choose from, fresh and well prepared, and it easily suits different tastes. It is a great way to start the day. The room is clean, tidy, and well maintained. Housekeeping does a very good job, and the overall atmosphere of the hotel feels calm and organized. Overall, Duo Hotel Bishkek offers great comfort, excellent service, and a warm environment. I would happily recommend it and would definitely choose to stay here again.
Good location, standard room is large enough to work and rest. There is a small gym and sauna which are very convenient. Hotel is very clean and all hotel staff are very kind and helpful. I highly recommend this hotel.
The hotel is very clean and comfortable, with spacious rooms. Breakfast is good, and a there are restaurants within walking distance, which is very convenient. The front desk staff is friendly, helpful, and patient.
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