5-Star Hotels in Quintana Roo, Mexico

5-Star Hotels in Quintana Roo, Mexico

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Top 5-Star Hotels - Quintana Roo

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Recommended
Lowest price
Closest to downtown
Top reviewed

Hyatt Vivid Grand Island Adults Only All-Inclusive

Hotel near Zona Hotelera,Cancun 42.9% of visitors choose this area
__WeChat226494**** 2025.12.28
Facilities: The hotel is quite new with good facilities, definitely one of the newest in Cancun. Hygiene: Pretty good, no insects. The location is a bit far, you need to enter a separate grand island. Environment: Although it's not beachfront, the lagoon is quite beautiful. You can see the distant ocean from the golf course side. The downside is that you need to take a shuttle to the beach, it's quite a walk. The beach club view is really nice though. The food at the various restaurants is all decent, and they're not hard to book directly through the app. The lunch buffet is actually very good, with top-quality seafood. The Mexican and Mediterranean restaurants taste good. The app also shows many daily activities, which are quite fun; you can participate if you're bored.
Great
41 reviews
9.1/10
Price from
US$351
per night
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Cristalino Lagoon Front Hotel, Restaurant & Spa

Hotels in Quintana Roo
PPino italia 2025.08.08
Struttura molto bella, l'attenzione ai clienti è molto intensa ma non asfissiante. Se vuoi stare da solo nessuno ti opprime ma se hai bisogno di qualcosa basta scrivere sulla chat con la reception. Il ristorante è molto curato nelle presentazioni dei piatti, ma tutto molto buono, anche a colazione. Unico neo, per me, chiude presto. Il posto è incantevole.
Great
116 reviews
9.0/10
Price from
US$121
per night
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InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG

Hotel near Zona Hotelera,Cancun 42.9% of visitors choose this area
XXindongyongyuanzaoyuxingdong 2026.03.03
1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient. 2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable. 3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why. 4. The hotel's private beach is quite nice, and the environment is lovely.
Very Good
121 reviews
8.6/10
Price from
US$145
per night
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Hyatt Vivid Playa Del Carmen

Hotels in Quintana Roo
FFLAVIA FAZANI 2025.03.08
The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.
Very Good
113 reviews
8.9/10
Price from
US$237
per night
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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Hotels in Quintana Roo
GGuest User 2025.10.09
The hotel was packed, everyone was incredibly busy, and check-in wasn't possible even by 3 PM. No one was pushing timeshare packages that included spa treatments. The cleanliness was so-so; there was hair in the toilet bowl, and the drains smelled slightly. We waited over two hours for biso (a type of Japanese restaurant) in the evening, and the entire hotel was swarming with mosquitoes. I got bitten 12 times while eating outdoors. All the restaurants, except for the barbecue which was freshly grilled, seemed to be centrally kitchened. The international cuisine all had the same chef's style, and the seafood tasted frozen and wasn't of high quality. The beach was better than expected, and the rooftop pool was excellent, even better than the pool at Impression. I was very satisfied.
Very Good
132 reviews
8.4/10
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NABOA Hotel Tulum

Hotels in Quintana Roo
GGuest User 2026.03.18
The room is large and the design is quite good. But the location of the hotel is not convenient to go anywhere, unless you have a car.
Amazing
7 reviews
9.7/10
Price from
US$150
per night
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Kempinski Hotel Cancun

Hotel near Avenida Kukulkan,Cancun 14.3% of visitors choose this area
GGuest User 2026.01.02
I'm sure this is a hotel I'll remember even when I near the end of my life. It was such a wonderful, unforgettable stay. Above all, the hospitality of the staff was truly outstanding. Every interaction was polite and warm, and I truly felt welcomed. The view from our room was also amazing, and I could lose track of time as I gazed upon it. I read other reviews saying the building was old, but that didn't bother me at all. On the contrary, it was well-maintained, very clean, and comfortable. The amenities were by Ferragamo, and the quality and scent were excellent. I felt really good every time I used them. The large water bottles were also a subtle but nice touch. Being able to celebrate New Year's Eve at this hotel is an unforgettable memory. Perhaps because it was a special occasion like New Year's Eve, I even received a cute stuffed animal as a gift, which really warmed my heart. I was very satisfied with everything, and this is a hotel I'd definitely like to return to. I recommend it with confidence.
Amazing
129 reviews
9.4/10
Price from
US$253
per night
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Delek Holbox

Hotels in Quintana Roo
When you stay at Delek Holbox in Isla Holbox, you'll be on the beach, within a 10-minute walk of Bioluminescence Beach and Punta Coco. This beach hotel is 0.8 mi (1.2 km) from Holbox Beach and 3.2 mi (5.1 km) from Punta Mosquito Beach. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8:00 AM to noon. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite. Treat yourself to a stay in one of the 39 individually decorated guestrooms, featuring heated floors. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and free minibar items.
Very Good
100 reviews
8.8/10
Price from
US$160
per night
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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Hotel near Zona Hotelera,Cancun 42.9% of visitors choose this area
GGuest User 2025.11.03
Hyatt took over and ruined the hotel. Originally, Breathless had a good policy, but the food was high-end and had a lot of different menu items than other Hyatts. Now, the standard is similar to other Hyatts. Breakfast isn't great either... I'm disappointed and won't be back. The facilities are good.
Very Good
121 reviews
8.7/10
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The Westin Cozumel

Hotels in Quintana Roo
GGuest User 2022.02.06
The rooms have a fabulous sea view. They are new and fairly well maintained but some have a damp smell. Overall it is a good hotel with friendly and efficient staff. A downside for the reception with unfriendly and inefficient staff which means that we have not returned to this hotel this year. Pity.
Very Good
104 reviews
8.4/10
Price from
US$231
per night
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See All 5-Star Hotels in Quintana Roo

Latest Reviews for Quintana Roo Hotels

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8.9/10
Very Good
Jj workI've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!
Temptation Cancun Resort - All Inclusive - Adults Only

Temptation Cancun Resort - All Inclusive - Adults Only

Hotel near Zona Hotelera, Cancun
Price per night fromUS$304
8.6/10
Very Good
XXindongyongyuanzaoyuxingdong1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient. 2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable. 3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why. 4. The hotel's private beach is quite nice, and the environment is lovely.
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG

InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG

Hotel near Zona Hotelera, Cancun
Price per night fromUS$145
9.4/10
Amazing
GGuest UserOur stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.
Valentin Imperial Riviera Maya All Inclusive - Adults Only

Valentin Imperial Riviera Maya All Inclusive - Adults Only

Hotel near Solidaridad
Price per night fromUS$342
8.5/10
Very Good
GGuest UserPerfectly located on the Cancun Hotel Zone *****, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible. The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit. Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Hotel near Avenida Kukulkan, Cancun
Price per night fromUS$207
8.7/10
Very Good
GGuest UserStaying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments. The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app. The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service. On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent. The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water. Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest. Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience.
Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort

Hotel near Benito Juarez
Price per night fromUS$299
9.4/10
Amazing
앨앨꼬LeBlanc will remain a good memory for my wife and I for a long time. I compared several places, including Nijuk and Hyatt, as recommended by acquaintances, and one of the reasons I ultimately chose them was because they had a Korean concierge. They say Mexico has become a lot safer, but there are things you don't know. I chose this as a way to help out and LeBlanc was a godsend during this two week long vacation. I spent time in Tulum before arriving at LeBlanc, and there was a theft at the Azulik Hotel, which is popular for its eco-friendliness. After looking through Trip and Google reviews, I feel really sorry that I was not aware of the frequent Azulic theft incidents. Damage exceeding 4 million won was suffered... I tried my best to find it, but English conversation is difficult in Mexico. Even though there was only one police officer who spoke English, it was very difficult. My husband and I were able to come to our senses, even though the case could not be resolved, with the help of LeBlanc's Korean concierge, Jaeha Kim. If Jeha wasn't there, the rest of my vacation schedule would have been ruined. Even though he was busy, he focused on my wife and I and helped us with our work, and even after returning to Korea, he asked how we were doing and gave us great comfort. I was deeply touched by his sincerity toward his guests. He was also very professional in solving the problem and explained in a coherent manner all the things to do and relax at the hotel. Spots and tips inside and outside the hotel, and even tips for selecting clothes at the photo zone.^^ He even showed me pictures of what was delicious, what was good to buy, etc. Where can I meet someone like this? Dear Jaeha, this is the first and last day for the Dink couple, who travel twice a year and focus a large part of their lives on travel. The angel concierge at Le Blanc, which was like heaven♡ I have enjoyed all-inclusive experiences in Egypt. First of all, Leblanc's liquor was exceptionally excellent, beyond comparison. The quality of the dishes also did not lag behind. Of course, there were some that seemed a bit insincere, but wouldn't one out of a hundred things be lacking to be humane?^^ Even if you are tired, we recommend that you enjoy the meal at one of the many restaurants rather than room service. There are a variety of things to enjoy, including classes, spas, laser shows, performances, and more. The private beach is also kept very clean. I think it is a strength that can appeal because it is compared to other places, and I hope that Le Blanc will be established not only in Cancun but also in other places. So much so that my husband is thinking about living at Le Blanc for a month.. haha. When a picky and strict Korean man thinks about the LeBlanc Flex, his mouth hurts. Recalling the various aspects of LeBlanc that are still vivid...♡♡
Le Blanc Spa Resort Cancun Adults Only All-Inclusive

Le Blanc Spa Resort Cancun Adults Only All-Inclusive

Hotel near Avenida Kukulkan, Cancun
Price per night fromUS$628
8.5/10
Very Good
GGuest UserGood review: A surprisingly wonderful stay, I'll definitely choose this place again next time! This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score! First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains. Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care. Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever. Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!
Hilton Cancun Mar Caribe All-Inclusive Resort

Hilton Cancun Mar Caribe All-Inclusive Resort

Hotel near Avenida Kukulkan, Cancun
Price per night fromUS$401
9.2/10
Great
GGuest UserSuperb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.
Live Aqua Beach Resort Cancun

Live Aqua Beach Resort Cancun

Hotel near Avenida Kukulkan, Cancun
Price per night fromUS$303
9.3/10
Great
SShandianjiankeThe room was fantastic, and the hotel facilities were also excellent. It has a private beach right on its doorstep, and the service was exceptional. The only minor drawback is that it's located in a hotel zone, making trips to the supermarket a bit inconvenient. Otherwise, it was perfect!
JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Hotel near Avenida Kukulkan, Cancun
Price per night fromUS$266

Frequently Asked Questions

What are the popular 5 star hotels in Quintana Roo?

Whether you are traveling to Quintana Roo for business or tourism, Hyatt Ziva Cancun (from US$399) , InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) are all preferred hotels.

How much is the average rate for 5 star hotels in Quintana Roo?

For 5 star hotels in Quintana Roo, the average price on weekdays is US$830, and the average price on weekends (Friday–Saturday) is US$878.

Which 5 star hotels in Quintana Roo provide swimming pools?

There are many 5 star hotels in Quintana Roo with swimming pools. Hyatt Ziva Cancun (from US$399) , InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) are very popular.

Which 5 star hotels in Quintana Roo provide fitness facilities?

Hyatt Ziva Cancun (from US$399), InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) provide fitness facilities. Satisfy your fitness needs even while travelling!

Which 5 star hotels in Quintana Roo have bars?

For 5 star hotels in Quintana Roo with bars, Hyatt Ziva Cancun (from US$399) , InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) are very popular.

Which 5 star hotels in Quintana Roo provide breakfast?

Hyatt Ziva Cancun (from US$399), InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) provide delicious breakfast. Start your day with high-quality breakfast!

Which 5 star hotels in Quintana Roo offer spa services?

Want to relax with spa treatment? Among 5 star hotels in Quintana Roo, Hyatt Ziva Cancun (from US$399), InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) are very popular.

Which 5 star hotels in Quintana Roo provide free Wi-Fi?

Internet connection is an essential condition for travel. Hyatt Ziva Cancun (from US$399), InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from US$183) and Secrets the Vine Cancun - All Inclusive Adults Only (from US$295) are popular hotels with free Wi-Fi.

What deals are available for 5 star hotels in Quintana Roo?

Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see available promotions on Trip.com.