Here's I had a wonderful stay here for 2 nights and honestly have nothing negative to say about my experience. The hotel's location is excellent and one of its biggest advantages. It is conveniently situated close to many of Georgetown's most popular attractions, restaurants, cafes, street art spots, and local landmarks, making it very easy to explore the area on foot without needing transportation.
The check-in and check-out process was quick, smooth, and hassle-free. From the moment I arrived, the staff were welcoming, professional, and always happy to assist with any questions or requests. Their friendly attitude made me feel comfortable and well taken care of throughout my stay.
The room was clean, well-maintained, and equipped with everything I needed for a comfortable visit. Although the room was slightly compact, it was thoughtfully designed and made good use of the available space. All the facilities and amenities worked perfectly, including the air conditioning, Wi-Fi, lighting, and bathroom facilities, which made my stay even more enjoyable.
I also appreciated the peaceful atmosphere, which allowed me to relax after a full day of exploring Georgetown. The combination of a great location, clean rooms, efficient service, and friendly staff made this hotel a fantastic choice for both short and longer stays.
Overall, I had a very pleasant experience and would not hesitate to stay here again on my next visit to Penang. Highly recommended for anyone looking for a comfortable, convenient, and enjoyable stay in the heart of Georgetown!
For solo travelers like me, this place is incredibly convenient because of its excellent transportation links. All the main attractions – whether it's the beach, historic houses, restaurants, or various downtown spots – are within walking distance. I stayed here for a week and didn't need a single taxi. In the evenings, I could just stroll out to a bar or find some great food. I even made quite a few friends! The hotel's restaurant is also very good. Overall, the value for money here is exceptional.
I recently stayed at Gurney Bay Hotel and had a wonderful experience overall. The seaview from the room was absolutely beautiful, and the buffet offered a fantastic variety of food choices. The staff at the lobby were also incredibly friendly and welcoming, and the hotel's location is highly convenient with easy access to nearby transport. The only minor downside was the room service efficiency; although the staff answered our phone calls very promptly every time we requested items, we had to call back a few times before the items were actually delivered to our room. Overall, it is a fantastic hotel, and I would definitely recommend staying here!
The hotel's location is great, within walking distance to all attractions in the center of Georgetown. The rooms are clean and tidy, but the breakfast selection isn't very rich. The front desk staff could be a bit more enthusiastic. Parking can be a bit tight; if you come back late, you might struggle to find a spot. Otherwise, everything else was quite good.
Excellent, excellent, excellent! The facilities are complete and well-equipped, the environment is elegant, and the service is attentive. The surrounding amenities are also comprehensive. The front desk service was thoughtful and meticulous, and the breakfast was clean, hygienic, and plentiful. Uh.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
2nd time stay here.. this hotel is the best because its near to my kg, easy to reach, comfortable, reasonable price and the facilities is good.. the staff also helpful and friendly to the guests..
We checked in early but rooms were not ready, so we left our luggage and steoll around the town before going back late evening. Rooms are comfortable with basic hygiene, drinking water, TV, wardrobe with hangers, spacious bathroom. Two room cards provided with limited access to your respective room floor only. There's rooftop bar with 2 public jacuzzis, but seems like no other patrons except us when we were there. View of The Top (Komtar) can be easily seen from here.
To improve: Consider replacing worn-out tables/ chairs. The heater takes some time to reach desired temperature (hot) and water pressure dropped in the evening.
Location is good, park our car & we walk out everyday to nearby eateries. View from our room is spectacular & watch sunset if in room during sunset time. Looking forward to coming Durian-cation offers by St.Giles Hotel.
Only setback during this trip is the EV car charger which is not functioning throughout my stay. Also info from St.Giles website on EV car charging specs is inaccurate. Too bad we didn’t manage to charge our car at hotel, but managed to charge at next door Granite Hotel
This hotel lobby facing the ocean super relaxing. A lot of parking available at TANJUNG POINT, kindly to inform please waive the parking fee at RECEPTION COUNTER. This hotel lobby available DETOX water for FREE... LOVE IT❤️
LOVE THE ROOM 201❤️ facing the ROAD not too noisy EXCEPT the motorbikes bangggg bangggg banggg🙄 Room, towels, bedsheets all clean clean. Would recommend housekeeping during cleaning the room wear the hair net cap for more hygiene.
Restaurant very clean! F&B staff very friendly and professional. BREAKFAST average a lot of food and fruit it's repeat second day NO MOOD to eat.
FOR your info: the beach it's a public beach NOT a PRIVATE BEACH. The cleanness may be NOT as you expected coz every day the ocean have high tide and low tide very hard to clean the beach.
Very Good
1393 reviews
8.8/10
Price from
€ 44
per night
Check Availability
See All Hotels With breakfast in Penang
Latest Reviews for Penang Hotels
See all
7.0/10
Ssj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserThe check-in process took an excessively long time, with waiting times exceeding one hour due to the large crowd. The hotel management should consider improving the check-in procedure to ensure guests do not have to wait for such an extended period.
In addition, the check-out time of 11:00 a.m. is quite early, and the hotel was unable to provide any flexibility for a slightly later check-out, despite guests having to endure a lengthy wait during check-in.
Furthermore, we found a rove beetle (commonly known as “Charlie ant”) in our hotel room, which raised concerns regarding room cleanliness and guest comfort.
Overall, we hope the hotel will take these matters into consideration and make improvements to enhance the guest experience.
GGuest UserI was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
GGuest UserThe hotel was near to eateries and some malls but the malls are not the ‘high end’ type. Almost all the food options in the mall are Muslim friendly.
Hotel service was good but we didn’t make use of their facilities such as the swimming pool and gym.
The breakfast buffet was not really fantastic as the food is almost the same daily and not very tasty.. quite disappointing for a 4-star hotel under Shangri-La group.
The room is quite spacious but toilet is a bit small.
Water pressure from toilet bowl flushing was strong and noisy and water will start splashing around if we don’t close the toilet seat.
The journey to hotel from airport is about 25-30 minutes depending on traffic conditions.
Overall I would suggest staying at Gurney area instead of this area as the food options are better at Gurney.
Rrem8214Excellent, excellent, excellent! The facilities are complete and well-equipped, the environment is elegant, and the service is attentive. The surrounding amenities are also comprehensive. The front desk service was thoughtful and meticulous, and the breakfast was clean, hygienic, and plentiful. Uh.
GGazwanHere's I had a wonderful stay here for 2 nights and honestly have nothing negative to say about my experience. The hotel's location is excellent and one of its biggest advantages. It is conveniently situated close to many of Georgetown's most popular attractions, restaurants, cafes, street art spots, and local landmarks, making it very easy to explore the area on foot without needing transportation.
The check-in and check-out process was quick, smooth, and hassle-free. From the moment I arrived, the staff were welcoming, professional, and always happy to assist with any questions or requests. Their friendly attitude made me feel comfortable and well taken care of throughout my stay.
The room was clean, well-maintained, and equipped with everything I needed for a comfortable visit. Although the room was slightly compact, it was thoughtfully designed and made good use of the available space. All the facilities and amenities worked perfectly, including the air conditioning, Wi-Fi, lighting, and bathroom facilities, which made my stay even more enjoyable.
I also appreciated the peaceful atmosphere, which allowed me to relax after a full day of exploring Georgetown. The combination of a great location, clean rooms, efficient service, and friendly staff made this hotel a fantastic choice for both short and longer stays.
Overall, I had a very pleasant experience and would not hesitate to stay here again on my next visit to Penang. Highly recommended for anyone looking for a comfortable, convenient, and enjoyable stay in the heart of Georgetown!
GGuest UserThe room faced the sea, and it was clean and beautiful. When checking in, there was a staff member who spoke Chinese and was very enthusiastic, but it seemed they weren't available all day. The hotel's location is excellent; you can walk to all the city's attractions. The breakfast on the sixth floor had a limited selection, but it's served until 11 AM, so you can sleep in.
JJoetan39We stayed in Ansgana wing one bedroom suite. It's born with a magnificent Seaview but unfortunately obscured by the hotel layout like the balcony concrete egde at living room and the missing of curtain binder to gain 5-10% of Seaview. The sofa and TV are setup by the window side both at the living room and bed room but during day time the sunshine is so strong that you have to draw the curtain if you want to watch TV but at the same time your completely lose the view. The breakfast buffet offered were standard and I have no comment but the only obervation is the crows are the only diehard fans of the hotel food as they tried their best effort to grab the food from the table even in front of the guests! The only element that made our stay a good one is the hotel staff. Starting from Cika who handled our check in, our room attendant Masum, the big and tall guy at the buffet restaurant and also the lady who took care of our check out. All of them were efficient and effectively attending and responding to guests needs and tried their best effort to help us during our stay and kindly send my compliment to them especially Masum. Thank you Masum you deserves to be praised. Well done! Ansgana management in reading it's your team that saved your position that still got a 5 points except the food! In conclusion Ansgana tried to pack herself as a resort but quite unsuccessful as after check out we headed to Shangri-La Rasa Sayang and you will experience the layback and relax feel in a resort!
GGeo ChongLocation is good, park our car & we walk out everyday to nearby eateries. View from our room is spectacular & watch sunset if in room during sunset time. Looking forward to coming Durian-cation offers by St.Giles Hotel.
Only setback during this trip is the EV car charger which is not functioning throughout my stay. Also info from St.Giles website on EV car charging specs is inaccurate. Too bad we didn’t manage to charge our car at hotel, but managed to charge at next door Granite Hotel
GGuest UserTHE MOST AMAZING HOTE I HAVE EVER STAYED IN 10/10
1. Hotel Locaiton: Perfect as its not in the city and by the beach, amazing for relaxation. Hotel is surrounded by souvenir shops and street food. 10miute walk from Ferringhi Walk where there is a nice selection of street food but my favourite of all is that its just a 2 minute walk from my favorite restaurant in Malaysia, Ferringhi Garden. Penang trip isnt complete without going to Ferringhi Garden. Its an amazing restaurant with the most beautiful collection of plants, there is no other place like it in Malaysia.
2. The Hotel: Nothing bad to say about it. The design, the decor, everything about this hotel makes me want to stay there even longer. Its such a nice feeling being there. Facilities are clean and complete.
3. The Room: CLEAN. NICE. SPACIOUS. BEAUTIFUL. Every inch of the room is to my liking, i could not have asked for more. Mattress is thick and oh so comfortable. Aircond was cold. Room was very spacious.
4.The Buffet: The room came with breakfast for 2 and it was the perfect buffet to start each day with. Selection was incredible even better than a lot of buffet Ramadan Ive been to. They had everything from selections of breads, to nasi lemak with 12 different sambals, 5 different meat dishes to eat it with, assorted fruits, assorted cheeses, 2 types of porridge with the FULL suites of condiments, salads, pastries, roti canai with all the curries you will ever need, to your above average selection of continental breakfast menus like, beef bacon, beef and chicken sausages, hash browns, deli meats, smoked fish. And there is more! there is a made-to-order menu which many patrons are not aware of. I tried the minute steak and it was good!(pictured below)
PS: Hakimi from breakfast service was spectacular, I requested strawberries for my picky 2 year old and he delivered. On the other hand, ANIS FROM THE OMELETTE STATION WAS RUDE TO MY WIFE, SHE NEEDS TO IMPROVE HER SOCIAL SKILLS(this is my one and only complain)
Overall my stay was 10/10 and this will be the ONLY hotel i will be staying at if when im at Batu Ferringhi. I plan to go to Park Royal Batu Ferringhi Annually, its just that good!
What promotions are available for hotels with Breakfast in Penang?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.