Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
I just stayed for one night. Which was enough for me.
Be aware this is not part of the official Rainbow Resort Hotel. Upon seeing my confirmation, the receptionist told me my room was an Airbnb. The building is a hotel as well private rooms that are rented out.
The room itself was very spacious, 70 sqm with one bedroom and a living space. It had obviously been repainted recently (it smelt a fresh paint) so the walls were clean. Air conditioning and basic amenities were provided.
The building itself, has seen a lot of wear and tear. If you’re on a budget and want a spacious room it will meet your needs.
For the price I think it’s quite reasonable if you’re there for a short stay.
The hotel is next to a beach, and a swimming pool downstairs. There a few restaurants across the road.
Really enjoyed our time here! The location is a big win — right in the center and walking distance to famous cendol and plenty of good food places. Everything we needed was nearby.
Big shoutout to the staff at the executive lounge and Wembley Café (breakfast crew!) — super friendly and gave excellent service.
The shower had great water pressure, which we always appreciate!
One minor downside was that the window wasn’t completely soundproof, so we could hear fireworks at midnight. But overall, it was a fun and comfortable stay. Would come back again! 😊
Check-in was smooth and the staff were friendly, professional, and always willing to help with any requests.
The room was clean, spacious, and well-maintained. The bed was comfortable, and the amenities provided (Wi-Fi, toiletries, coffee station, etc.) were more than adequate. Housekeeping did a great job each day.
Overall, this hotel offers great value for money. I would definitely recommend it to anyone looking for comfort, convenience, and friendly service.
The hotel's location near the airport with a complimentary airport shuttle service was a huge plus. We had an early flight at 7 AM the next day, and they checked us out at 4:50 AM and took us to the airport, saving us from the risk of being overcharged by a taxi. The hotel also has an on-site restaurant with reasonable prices; the coconut and stone pot chicken rice were quite good. There's a pool that's perfect for kids. The hotel also has a small courtyard with a mural wall that's great for photos. However, the room facilities are a bit dated. The large room I booked had a stained sofa. I'm not sure if it was perfume or an air freshener, but the scent in the room was a bit overwhelming and needs improvement.
Highly recommended, a great value-for-money option in George Town city center. The hotel staff are really friendly and welcoming. I arrived early and they allowed me to check in ahead of time, which let me get some much-needed rest. In the lobby, there's complimentary iced water and chilled drinks available, and when it was hot, a staff member proactively offered me water. The porter also took my luggage directly to my room. Overall, a very pleasant experience. The room was spacious, with a view overlooking George Town city center. The bathroom was a bit older but still perfectly functional and very clean. It's incredibly convenient here; the Pinang Peranakan Mansion and the street art area are only about a five-minute taxi ride away. I also slept very comfortably at night. Highly recommended, I definitely made the right choice.
On the last day of our Penang trip, we haphazardly picked a hotel relatively close to the airport to make catching our flight easier. To our surprise, this decision turned out to be a delightful one! The hotel was unexpectedly near Queensbay Mall, allowing us to enjoy another beautiful Penang sunset before we left.
In the evening, we took a stroll along the bay, watching the sun slowly dip below the horizon, painting the sky in a gorgeous orange hue. It truly put a romantic end to our trip. Even better, the hotel was also very close to Queensbay Mall, so we popped in for some shopping and left with plenty of goodies – lots of those Penang instant noodles we'd been craving and local chocolates to bring back as souvenirs. Perfect!
There were five of us, and we booked a three-bedroom unit, which was incredibly spacious; we never felt cramped at all. However, there were a couple of minor issues with the rooms worth mentioning: First, the ventilation felt a bit inadequate, making the air slightly stuffy. Since we only slept for a short three to four hours before our early flight, it was manageable, but for guests planning a longer stay of several days, it might be uncomfortable. Second, the water heater in one of the bathrooms wasn't working, meaning there was no hot water. This forced all five of us to squeeze into the only shower with hot water, which was definitely inconvenient.
I sincerely hope the hotel will improve its regular inspection and maintenance of room facilities, as great amenities are essential for a better guest experience. Overall, for groups like ours who just need a short过渡 and an early flight the next day, the location and space are quite suitable. But if you're planning a longer stay, I'd recommend confirming the condition of the room facilities with the hotel beforehand.
The hotel has an excellent location, making it very convenient to move around and access nearby attractions, shops, and food outlets. The room was clean and well maintained, and the staff were polite and helpful throughout our stay. Overall, it was a comfortable experience and I would recommend this hote
A bit far from Batu Ferringhi and Teluk Bahang, where the kids love to play, but very close to the core area of Penang. Suitable for young adults and seniors.
Breakfast was pretty good, and the kids absolutely loved the pool. It's not far from central Penang, so shopping and dining are convenient. The melodious call to prayer from the mosque outside lulled us to sleep.
Cons: The air conditioning in the lobby was too cold. You could see the distant Penang Bridge, but where was the bay view? :)
I am very pleased with the service given by the receptionist. They are welcoming and very friendly. They had been going an extra mile for my birthday during the stay and it made my day. 🥰 Thank you so much again for the hospitality and for the upgrade. The room is spacious and have all the basic amenities. The only thing that I think the hotel can improve is adding more variation to their channels on the TV and all the lift need to be available during peak season since it is a hassle to wait for the lift and missed out a few times just because of the lift is full. However I would definitely stay here again the next time I go to Penang for all the other reasons ☺️
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8.9/10
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7,2/10
Ssj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserA bit far from Batu Ferringhi and Teluk Bahang, where the kids love to play, but very close to the core area of Penang. Suitable for young adults and seniors.
Breakfast was pretty good, and the kids absolutely loved the pool. It's not far from central Penang, so shopping and dining are convenient. The melodious call to prayer from the mosque outside lulled us to sleep.
Cons: The air conditioning in the lobby was too cold. You could see the distant Penang Bridge, but where was the bay view? :)
GGuest UserThe hotel is located in the heart of George Town, right next to a large shopping mall. While there wasn't much to buy, it's conveniently close to the main city attractions, all within walking distance. I arrived at the hotel around 9 AM on an early flight from the airport, which took about 30 minutes. Luckily, there was a room available at check-in, and I was able to get an early check-in. The hotel shows its age a bit, with some older room facilities, but everything was functional. The breakfast was quite rich, and the lady at the noodle station was particularly enthusiastic. She eagerly introduced the daily specials and even mentioned that I wouldn't get to taste that specific flavor the next day! Overall, the hotel offers good value for money.
AAnonymous UserVery good location. Clean rooms. Right in the middle of Georgetown. Easy to find local foods. Just step out the hotel can easily get yummy local foods like char kuay tiaw, laksa, thai foods, noodle soups, dim sum and durian. Indian Curry Fish Head at Pelita Restaurant. Close to Gamma supermarket where you can find cheap stuffs. And walking distant to famous charwastta market. We will definitely come back to stay at this hotel if we return to Penang.
VVijay KantipudiLoop on Leith is perfectly located in heart of Georgetown with walkable distance to major attractions and restaurants. Rooms are clean, staff friendly and everything is perfect. Special shout out to Darvind who helped with many helpful suggestions and tips getting around and restaurants.. he was friendly, polite and professional. Highly recommend this place.
GGuest UserThe hotel truly embodies an old colonial charm with its opulent decor and excellent facilities. The pool in the Heritage Wing isn't quite as impressive as the one in the Victory Annexe. The complimentary afternoon tea was decent. If you've booked the Heritage Wing, definitely try the breakfast at both wings; the fried kway teow at the Heritage Wing is particularly delicious. My only real complaint is that the service, while subtle, still gives off a sense of prejudice.
MMontYQingdaoThis is one of the loveliest hotels we have stayed at. The staff is exceptional and extremely friendly. The environment is elegant and welcoming. The grounds are impeccably manicured. The dining experience is classy but reasonably priced. The rooms are well cared for, comfortable and clean. The breakfast buffet has a wide array of options and is very delicious. This hotel is very remote and is a fifty minute drive to Georgetown....but the seaview is worth the extra traveling. Thanks to the ENTIRE staff for giving us such lasting memories. 💛💛
KKim.BCReally enjoyed our time here! The location is a big win — right in the center and walking distance to famous cendol and plenty of good food places. Everything we needed was nearby.
Big shoutout to the staff at the executive lounge and Wembley Café (breakfast crew!) — super friendly and gave excellent service.
The shower had great water pressure, which we always appreciate!
One minor downside was that the window wasn’t completely soundproof, so we could hear fireworks at midnight. But overall, it was a fun and comfortable stay. Would come back again! 😊
GGuest UserThis was by far the most satisfying five-star hotel of my trip. At less than 700 for a room with breakfast for two, the value for money was incredible. It’s a beach hotel with a Starbucks right by the sea, food stalls, a night market, and even an iron flower performance – and the price was really reasonable. It's located on Penang's most famous Batu Ferringhi Beach, about a half-hour taxi ride from George Town or the airport, costing around 50-60 RMB. The buffet selection was incredibly rich, and they kept it open until 10:30 AM. They also have an outdoor pool where staff would periodically bring out fruit and drinks. If I ever get the chance to visit Penang again, this hotel will definitely be my top choice.
GGuest UserThe semi-transparent door in the room is really not family-friendly, and it doesn't close properly, always leaving a 3cm gap. This severely impacts the sense of security. After complaining to the staff, they just put a lock on with double-sided tape, which, while it allowed the door to lock and reduced the gap, still didn't make it close flush.
On top of that, the water pressure is extremely low, and the overhead shower is unusable. The staff mentioned that many guests have complained about this, but it still hasn't been fixed. Although there are two air conditioners in the room, one frequently turns off by itself, requiring me to switch it back on multiple times throughout the night, which disturbed my sleep. The light above the bed was also broken and kept flickering.
However, the staff were generally friendly, and the hotel itself is spacious and quite clean.
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