The location of Loop on Leith strikes a near-perfect balance.
Although the hotel sits close to the lively Lebuh Chulia, it is cleverly tucked away along Leith Street. Chulia Street is a hub for backpackers and nightlife, so evenings can get noisy. By setting itself slightly inward, Loop on Leith neatly avoids the brunt of street noise, while still placing you just a four-minute walk from the iconic Blue Mansion (Cheong Fatt Tze Mansion), where you can easily begin your street food adventure.
Its positioning works as an ideal base for urban exploration. Head north and you’ll find the refined charm of the heritage district; head south and you step straight into the vibrant pulse of the city center.
The hotel embraces an Urban Chic concept, deliberately doing away with traditional heavy carpeting—a smart choice in a tropical climate, as it helps reduce mustiness and allergens. Instead, modern hard flooring and bright lighting create a space that feels noticeably fresher and cleaner, both visually and physically, compared to older Peranakan-style hotels in the same price range.
Rooms here tend to be on the smaller side. For two guests traveling with large luggage, the space can feel a bit tight. It’s best suited for travelers who spend most of their day বাইরে exploring and simply want a comfortable place to rest at night—think light packers or efficiency-focused “urban explorers.”
At roughly RM250 per night, Loop on Leith delivers a boutique-like aesthetic and standardized service at a budget hotel price point. The value-for-money and overall sense of comfort are impressive.
It lacks the heavy, sometimes oppressive atmosphere of heritage buildings, and also avoids the blandness of chain hotels. This makes it especially appealing to young couples, solo travelers, or business visitors.
If you’re looking for a spacious executive suite, this may not be the right choice. But if your priorities are efficiency, cleanliness, and stepping straight into great food and scenery the moment you walk out, it stands out as a smart option in George Town’s mid-range market.
For an even better stay, consider requesting a higher-floor room—it offers a slightly more open view and helps buffer early morning street noise from passing motorcycles.
The hotel room was great, and the breakfast was excellent. It's super convenient to walk to Mural Street, the Blue Mansion, and the Pinang Peranakan Mansion. The free drinks in the hotel lobby were delicious! Both the front desk and restaurant staff provided great service!
Everything about this hotel was great. We booked a sea view room and the view from the window was absolutely stunning. Just cross the road downstairs and you're at the beach. There are also many snack bars downstairs. The staff were very warm and responsible, always diligently resolving any issues we had. When we checked out, we accidentally left something behind in the hotel and didn't realize it. The hotel even sent an email to inquire about it and safely kept our belongings. It was a fantastic experience overall!
The hotel's location is great, within walking distance to all attractions in the center of Georgetown. The rooms are clean and tidy, but the breakfast selection isn't very rich. The front desk staff could be a bit more enthusiastic. Parking can be a bit tight; if you come back late, you might struggle to find a spot. Otherwise, everything else was quite good.
The hotel's location is decent, and the building itself is impressive. The lobby service was good; we arrived in the morning, and while early check-in wasn't an option for most, we were able to store our luggage and head out to explore. The room size was acceptable, and it was kept clean. The Wi-Fi speed was a bit slow, but housekeeping did a great job every day. There's a lively night market right downstairs, bustling every night except Wednesdays. It's about a 15-minute walk to the Mural Street. Breakfast was fine, and the restaurant staff were exceptionally friendly and helpful. During our stay, there was some exterior renovation happening, which the hotel informed us about in advance. However, the most annoying issue was the highly unstable water supply during those days. We occasionally had no hot water during the day, and sometimes even a complete water cutoff. When the water did return, it was very yellow. On the evening of the 23rd, there was no hot water at all, and we had to wait until 11:30 PM for a hot shower. This was the biggest flaw of our stay, and I hope the hotel addresses and improves this.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
I recently stayed at this hotel and had a very pleasant experience overall. From the moment I arrived, the staff were friendly, welcoming, and quick to assist with check-in. The lobby was clean and well-decorated, creating a great first impression.
The room itself was spacious, comfortable, and tidy. The bed was especially cozy, and I appreciated the small details like complimentary water, toiletries, and reliable Wi-Fi. Housekeeping did a great job maintaining cleanliness throughout my stay.
One of the highlights was the hotel’s location, which made it easy to access nearby attractions, restaurants, and transport options. The breakfast provided was also satisfying, with a decent variety of choices to suit different tastes.
There were a few minor drawbacks, such as slight noise from the hallway at times and limited parking space, but these did not significantly affect my overall stay.
Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. I would definitely consider coming back in the future.
• The Hotel: The hotel is easy access from main road. The building is conjoined with michelin restaurant (same entrance in lobby).
• The room: I arrived an hour early and the staff offer earlier checkin since my room was ready, how amazing! The room was enough for 1 person and there's a designated space for luggage so it didn't block the way / on the floor. Clean and well maintained. Basic amenities were met. Hot/Cold water works (just need time to warm up). Window can be open for air movement. I didn't have breakfast service because there're SO many restaurants nearby and walking distance.
• The nearby attractions: The reason I chose this hotel cause it's all walking distance from places I want to go. The famous Penang Laksa is just 5 minutes walk from the hotel! And 2 minutes walk from the hotel is Kimberley Street (famous for night market street foods). There are 1 convenience store 24/7 within 4 mins of the hotel walk. The iconic P66 Store is walking distance (7 minutes), Makan Pagi is just 10 minutes walk, and even: the famous Armenian Street is just 1km / 10 minutes slow walk away from the hotel. The location is just strategic for my itineraries.
Overall, I enjoy my stay and if I visit Penang again, definitely will stay here. It's safe for female solo travelers.
Notes: 1) Like others pointed out, there's no concierge and trolley service so you gotta drag your suitcases. Entrance access is wheelchair friendly too!
2) There're 100 MYR deposit, to be returned when you checkout (don't lose the paper receipt!)
The hotel's facilities are a bit dated. The cabinets, doors, and bathroom counter in the room all show their age, and there's no magnifying mirror at the vanity. This likely relates to when it was last renovated; it's not very stylish, but it is clean, which is good.
The service, however, is excellent, meeting five-star hotel standards without a doubt. They provide disposables, complimentary bottled water, welcome fruits, a breakfast buffet, and executive lounge access (depending on room type). The restaurant's decor has also been updated.
I had a great experience with one particular staff member. I had booked an executive room, and upon check-in, the front desk assigned me a connecting room without informing me. The soundproofing was terrible; I could clearly hear people showering and talking in the next room, which severely disrupted my sleep. After I explained the situation to the front desk, they worked hard to switch me to another room of the same type, which was much better and very comfortable. I'd like to especially commend Hanz at the front desk for their prompt action in changing my room, which allowed me to get a good night's sleep.
Regarding the location, just across the road is Shangri-La's Jen hotel. Its decor and facilities visibly appear newer and better. However, it's much lower in height and doesn't offer the good views this hotel does. If you're looking for a sea view room, this hotel is worth it. If views aren't a priority, you might want to compare the two.
This hotel is about 1km from many attractions in the old town, including Jay Chou's favorite restaurant, the street art murals, Kimberley Street Food Night Market, and Chew Jetty. These are all pleasant to explore in the evening. It's too hot at midday, so I'd recommend taking a taxi or staying at the hotel.
Thank you Mercure Beach Hotel for making my request come true and giving my child a birthday surprise this year.
The hotel has a really beautiful sea view.
The beach is well maintained even though it’s not that big. The room is clean and honestly, the pillows are the most comfortable I’ve ever slept on.
Even though it’s close to the main road, the room is well soundproofed. Only downside, the water pressure is a bit low.
The soap & shampoo are Made in Italy and smell really nice.
I was quite surprised with the breakfast menu, this is my first time seeing a hotel serve spaghetti, and I forgot the name of the beef dish (the one in the picture), but it was really good!
The food was nicely seasoned, not too salty.
There’s also quite a good variety of food and drinks.
Definitely will repeat again one day 👍
Very Good
1342 reviews
8.7/10
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7.0/10
Ssj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserI was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
GGuest UserThis hotel truly deserves a good review. I'd definitely stay here again on my next visit.
**Service:** Top-notch! The hotel knew we needed to change (Penang was so hot!), and they let us check in early at 10 AM since a room was available. Water was also delivered to our room very quickly.
**Location:** Super convenient. There's a 7-Eleven right next door and a shopping mall.
**Accommodation Experience:** I requested a standing shower room in advance, and that's exactly what I got. The bed was quite large, and the overall feeling was spacious and clean.
**Dining:** During the May Day holiday, there was about a 5-minute wait for breakfast, which was perfectly acceptable.
HHonghaizhixiaoFThe hotel's location is decent, and the building itself is impressive. The lobby service was good; we arrived in the morning, and while early check-in wasn't an option for most, we were able to store our luggage and head out to explore. The room size was acceptable, and it was kept clean. The Wi-Fi speed was a bit slow, but housekeeping did a great job every day. There's a lively night market right downstairs, bustling every night except Wednesdays. It's about a 15-minute walk to the Mural Street. Breakfast was fine, and the restaurant staff were exceptionally friendly and helpful. During our stay, there was some exterior renovation happening, which the hotel informed us about in advance. However, the most annoying issue was the highly unstable water supply during those days. We occasionally had no hot water during the day, and sometimes even a complete water cutoff. When the water did return, it was very yellow. On the evening of the 23rd, there was no hot water at all, and we had to wait until 11:30 PM for a hot shower. This was the biggest flaw of our stay, and I hope the hotel addresses and improves this.
MMikeLimMyThe location of Loop on Leith strikes a near-perfect balance.
Although the hotel sits close to the lively Lebuh Chulia, it is cleverly tucked away along Leith Street. Chulia Street is a hub for backpackers and nightlife, so evenings can get noisy. By setting itself slightly inward, Loop on Leith neatly avoids the brunt of street noise, while still placing you just a four-minute walk from the iconic Blue Mansion (Cheong Fatt Tze Mansion), where you can easily begin your street food adventure.
Its positioning works as an ideal base for urban exploration. Head north and you’ll find the refined charm of the heritage district; head south and you step straight into the vibrant pulse of the city center.
The hotel embraces an Urban Chic concept, deliberately doing away with traditional heavy carpeting—a smart choice in a tropical climate, as it helps reduce mustiness and allergens. Instead, modern hard flooring and bright lighting create a space that feels noticeably fresher and cleaner, both visually and physically, compared to older Peranakan-style hotels in the same price range.
Rooms here tend to be on the smaller side. For two guests traveling with large luggage, the space can feel a bit tight. It’s best suited for travelers who spend most of their day বাইরে exploring and simply want a comfortable place to rest at night—think light packers or efficiency-focused “urban explorers.”
At roughly RM250 per night, Loop on Leith delivers a boutique-like aesthetic and standardized service at a budget hotel price point. The value-for-money and overall sense of comfort are impressive.
It lacks the heavy, sometimes oppressive atmosphere of heritage buildings, and also avoids the blandness of chain hotels. This makes it especially appealing to young couples, solo travelers, or business visitors.
If you’re looking for a spacious executive suite, this may not be the right choice. But if your priorities are efficiency, cleanliness, and stepping straight into great food and scenery the moment you walk out, it stands out as a smart option in George Town’s mid-range market.
For an even better stay, consider requesting a higher-floor room—it offers a slightly more open view and helps buffer early morning street noise from passing motorcycles.
OOlga AtbashyanA truly wonderful stay at the Eastern & Oriental Hotel in Penang.
What stood out to me most is the hotel’s timeless aesthetic. It’s not trying to be “Instagrammable” — instead, it leans into classic elegance, which makes the experience feel calm, refined, and genuinely relaxing.
The pool area is especially peaceful — perfect for slowing down and unwinding. Breakfasts were consistently good, with a pleasant atmosphere that matches the overall charm of the hotel.
I also really appreciated the thoughtful service. In the afternoon, staff would check in on the room, and in the evening they even offered additional water after check-in — small details that make a big difference. I also noticed how warmly they celebrated a guest’s birthday during breakfast, which added to the feeling of genuine hospitality.
Overall, a very pleasant experience with a strong sense of care and tradition. Would gladly return.
KKC CharisIt’s very relaxing. Love the room and the views from the balcony. The in house Italian restaurant offers set lunch and dinner which was a good alternative to the buffet spread at the main dining hall. Breakfast spreads has a good variety of Asian local delights, but a lack in fruits and vegetables options. There is a little play zone with arcade game and a pool table, but some buttons on the machine malfunction and missing balls from the pool set.
GGuest UserThe hotel's facilities are a bit dated. The cabinets, doors, and bathroom counter in the room all show their age, and there's no magnifying mirror at the vanity. This likely relates to when it was last renovated; it's not very stylish, but it is clean, which is good.
The service, however, is excellent, meeting five-star hotel standards without a doubt. They provide disposables, complimentary bottled water, welcome fruits, a breakfast buffet, and executive lounge access (depending on room type). The restaurant's decor has also been updated.
I had a great experience with one particular staff member. I had booked an executive room, and upon check-in, the front desk assigned me a connecting room without informing me. The soundproofing was terrible; I could clearly hear people showering and talking in the next room, which severely disrupted my sleep. After I explained the situation to the front desk, they worked hard to switch me to another room of the same type, which was much better and very comfortable. I'd like to especially commend Hanz at the front desk for their prompt action in changing my room, which allowed me to get a good night's sleep.
Regarding the location, just across the road is Shangri-La's Jen hotel. Its decor and facilities visibly appear newer and better. However, it's much lower in height and doesn't offer the good views this hotel does. If you're looking for a sea view room, this hotel is worth it. If views aren't a priority, you might want to compare the two.
This hotel is about 1km from many attractions in the old town, including Jay Chou's favorite restaurant, the street art murals, Kimberley Street Food Night Market, and Chew Jetty. These are all pleasant to explore in the evening. It's too hot at midday, so I'd recommend taking a taxi or staying at the hotel.
GGuest UserTHE MOST AMAZING HOTE I HAVE EVER STAYED IN 10/10
1. Hotel Locaiton: Perfect as its not in the city and by the beach, amazing for relaxation. Hotel is surrounded by souvenir shops and street food. 10miute walk from Ferringhi Walk where there is a nice selection of street food but my favourite of all is that its just a 2 minute walk from my favorite restaurant in Malaysia, Ferringhi Garden. Penang trip isnt complete without going to Ferringhi Garden. Its an amazing restaurant with the most beautiful collection of plants, there is no other place like it in Malaysia.
2. The Hotel: Nothing bad to say about it. The design, the decor, everything about this hotel makes me want to stay there even longer. Its such a nice feeling being there. Facilities are clean and complete.
3. The Room: CLEAN. NICE. SPACIOUS. BEAUTIFUL. Every inch of the room is to my liking, i could not have asked for more. Mattress is thick and oh so comfortable. Aircond was cold. Room was very spacious.
4.The Buffet: The room came with breakfast for 2 and it was the perfect buffet to start each day with. Selection was incredible even better than a lot of buffet Ramadan Ive been to. They had everything from selections of breads, to nasi lemak with 12 different sambals, 5 different meat dishes to eat it with, assorted fruits, assorted cheeses, 2 types of porridge with the FULL suites of condiments, salads, pastries, roti canai with all the curries you will ever need, to your above average selection of continental breakfast menus like, beef bacon, beef and chicken sausages, hash browns, deli meats, smoked fish. And there is more! there is a made-to-order menu which many patrons are not aware of. I tried the minute steak and it was good!(pictured below)
PS: Hakimi from breakfast service was spectacular, I requested strawberries for my picky 2 year old and he delivered. On the other hand, ANIS FROM THE OMELETTE STATION WAS RUDE TO MY WIFE, SHE NEEDS TO IMPROVE HER SOCIAL SKILLS(this is my one and only complain)
Overall my stay was 10/10 and this will be the ONLY hotel i will be staying at if when im at Batu Ferringhi. I plan to go to Park Royal Batu Ferringhi Annually, its just that good!
AAnthonyHYTop notch service, everything was well taken cared off and the room is clean and in good condition. Location of the hotel is between Bayan Lepas and Georgetown, so nothing is too far from the hotel, quiet location too even if its next to a semi major road.
However, do temper your expectations, as while it does offer basic amenities like a hair dryer, TV with YouTube and safe, consumables such as the shampoo, soap and toothbrush are of the generic and cheap type, so I recommend bringing your own one, and also laundry bags, tea and coffee are also not provided.
However, the critical bits like freezing aircon, and hot shower water is all there, so its a functional and practical room to be in, plenty of empty space to do packing or other things too! Bed feels a bit hard for my liking.
Overall, worth another visit for its relatively low cost and fulfilling the basics very well!
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