The location of Loop on Leith strikes a near-perfect balance.
Although the hotel sits close to the lively Lebuh Chulia, it is cleverly tucked away along Leith Street. Chulia Street is a hub for backpackers and nightlife, so evenings can get noisy. By setting itself slightly inward, Loop on Leith neatly avoids the brunt of street noise, while still placing you just a four-minute walk from the iconic Blue Mansion (Cheong Fatt Tze Mansion), where you can easily begin your street food adventure.
Its positioning works as an ideal base for urban exploration. Head north and you’ll find the refined charm of the heritage district; head south and you step straight into the vibrant pulse of the city center.
The hotel embraces an Urban Chic concept, deliberately doing away with traditional heavy carpeting—a smart choice in a tropical climate, as it helps reduce mustiness and allergens. Instead, modern hard flooring and bright lighting create a space that feels noticeably fresher and cleaner, both visually and physically, compared to older Peranakan-style hotels in the same price range.
Rooms here tend to be on the smaller side. For two guests traveling with large luggage, the space can feel a bit tight. It’s best suited for travelers who spend most of their day বাইরে exploring and simply want a comfortable place to rest at night—think light packers or efficiency-focused “urban explorers.”
At roughly RM250 per night, Loop on Leith delivers a boutique-like aesthetic and standardized service at a budget hotel price point. The value-for-money and overall sense of comfort are impressive.
It lacks the heavy, sometimes oppressive atmosphere of heritage buildings, and also avoids the blandness of chain hotels. This makes it especially appealing to young couples, solo travelers, or business visitors.
If you’re looking for a spacious executive suite, this may not be the right choice. But if your priorities are efficiency, cleanliness, and stepping straight into great food and scenery the moment you walk out, it stands out as a smart option in George Town’s mid-range market.
For an even better stay, consider requesting a higher-floor room—it offers a slightly more open view and helps buffer early morning street noise from passing motorcycles.
For solo travelers like me, this place is incredibly convenient because of its excellent transportation links. All the main attractions – whether it's the beach, historic houses, restaurants, or various downtown spots – are within walking distance. I stayed here for a week and didn't need a single taxi. In the evenings, I could just stroll out to a bar or find some great food. I even made quite a few friends! The hotel's restaurant is also very good. Overall, the value for money here is exceptional.
Hotel provided spacious room with queen beds for our twin bedroom. Seafacing room. Kindly Accommodated request for wheelchair, shower chair, in room diningfor my elderly relative companion. Check in was fast & efficient. Service is efficient and unobtrusive. No issues with security. Noted cosmopolitan guests and the hotel with bustling but not overly crowded. Fair mix of couples and families. Ample covered car parking around the back with access to both Jalan Gurney & Jalan Kelawei. Strategic location allows short rides to Gurney Drive & Pulau Tikus Hawker food area. Proximity to Gurney Plaza and Gurney Paragon shopping is added bonus.Gurney Bay park allows many locals & tourists to walk or jog along the former Esplanade. Thank you to Management & staff for a memorable stay. Will return
The hotel's location is great, within walking distance to all attractions in the center of Georgetown. The rooms are clean and tidy, but the breakfast selection isn't very rich. The front desk staff could be a bit more enthusiastic. Parking can be a bit tight; if you come back late, you might struggle to find a spot. Otherwise, everything else was quite good.
The hotel's location is decent, and the building itself is impressive. The lobby service was good; we arrived in the morning, and while early check-in wasn't an option for most, we were able to store our luggage and head out to explore. The room size was acceptable, and it was kept clean. The Wi-Fi speed was a bit slow, but housekeeping did a great job every day. There's a lively night market right downstairs, bustling every night except Wednesdays. It's about a 15-minute walk to the Mural Street. Breakfast was fine, and the restaurant staff were exceptionally friendly and helpful. During our stay, there was some exterior renovation happening, which the hotel informed us about in advance. However, the most annoying issue was the highly unstable water supply during those days. We occasionally had no hot water during the day, and sometimes even a complete water cutoff. When the water did return, it was very yellow. On the evening of the 23rd, there was no hot water at all, and we had to wait until 11:30 PM for a hot shower. This was the biggest flaw of our stay, and I hope the hotel addresses and improves this.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
The room space was perfect, unfortunate was not very perfect in the cleanliness and maintenace expect.
1. Curtkain not able to fully close
2. The flooring need to do major maintenance
3. Toilet bowl base badly stain
3. Shower room wall stain badly
4. Room tables and wall skirting need new paint.
Room rate book for this room is not what expected
• The Hotel: The hotel is easy access from main road. The building is conjoined with michelin restaurant (same entrance in lobby).
• The room: I arrived an hour early and the staff offer earlier checkin since my room was ready, how amazing! The room was enough for 1 person and there's a designated space for luggage so it didn't block the way / on the floor. Clean and well maintained. Basic amenities were met. Hot/Cold water works (just need time to warm up). Window can be open for air movement. I didn't have breakfast service because there're SO many restaurants nearby and walking distance.
• The nearby attractions: The reason I chose this hotel cause it's all walking distance from places I want to go. The famous Penang Laksa is just 5 minutes walk from the hotel! And 2 minutes walk from the hotel is Kimberley Street (famous for night market street foods). There are 1 convenience store 24/7 within 4 mins of the hotel walk. The iconic P66 Store is walking distance (7 minutes), Makan Pagi is just 10 minutes walk, and even: the famous Armenian Street is just 1km / 10 minutes slow walk away from the hotel. The location is just strategic for my itineraries.
Overall, I enjoy my stay and if I visit Penang again, definitely will stay here. It's safe for female solo travelers.
Notes: 1) Like others pointed out, there's no concierge and trolley service so you gotta drag your suitcases. Entrance access is wheelchair friendly too!
2) There're 100 MYR deposit, to be returned when you checkout (don't lose the paper receipt!)
The hotel's facilities are a bit dated. The cabinets, doors, and bathroom counter in the room all show their age, and there's no magnifying mirror at the vanity. This likely relates to when it was last renovated; it's not very stylish, but it is clean, which is good.
The service, however, is excellent, meeting five-star hotel standards without a doubt. They provide disposables, complimentary bottled water, welcome fruits, a breakfast buffet, and executive lounge access (depending on room type). The restaurant's decor has also been updated.
I had a great experience with one particular staff member. I had booked an executive room, and upon check-in, the front desk assigned me a connecting room without informing me. The soundproofing was terrible; I could clearly hear people showering and talking in the next room, which severely disrupted my sleep. After I explained the situation to the front desk, they worked hard to switch me to another room of the same type, which was much better and very comfortable. I'd like to especially commend Hanz at the front desk for their prompt action in changing my room, which allowed me to get a good night's sleep.
Regarding the location, just across the road is Shangri-La's Jen hotel. Its decor and facilities visibly appear newer and better. However, it's much lower in height and doesn't offer the good views this hotel does. If you're looking for a sea view room, this hotel is worth it. If views aren't a priority, you might want to compare the two.
This hotel is about 1km from many attractions in the old town, including Jay Chou's favorite restaurant, the street art murals, Kimberley Street Food Night Market, and Chew Jetty. These are all pleasant to explore in the evening. It's too hot at midday, so I'd recommend taking a taxi or staying at the hotel.
Not at the noisy beach area yet easily accessible to Georgetown (15 mins via Grab). There's a hawker centre with good local food. In house cafe, bar at the hotel. Walkable to the beach from the pool area. Overall, the amenities and service are adequate. For a Mercure brand of hotel, it's good to check it out.
Very Good
1363 reviews
8.8/10
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GGuest User2nd time at this lovely hotel. Same lovely, helpful staff and service. Even the breakfast has improved. My first time to enjoy the pool with the jacuzzi. First night on arrival, we saw the fire dance show which was unexpected. Good performance. We had 2 dine-in services and a pool side lunch. The food was delicious and authentic. A good place to chill out, especially with 2 massage sessions. There will definitely be a third time.
GGuest UserThe service was good and the food was delicious . The water slide and the Amazonia splash was very fun ,but the beach and sea was very dirty. The playroom was fun , but it was only for toddlers ,the tween have nothing to do there.The hotel room was too cold,it was freezing in there. The overall experience was good .
GGuest UserThe hotel exceeds my expectations. The room has sleek interior design and is spacious and clean. The amenities look new and well maintained by repurposing rooms in the 15th floor. The lobby and the complimentary coffee is great too!
Location wise, not much going around the hotel but grab is easy and quite near to Georgetown too.
It’s just that my room has a weird smell near the bathroom (probably from sanitation/sewage) because it smells the same in the toilet near the swimming pool. Not a dealbreaker because the smell is quite contained and you won’t smell it from your bed or anything but it may be the first smell that welcomes you as you enter the room as the bathroom/toilet is area is just beside the door.
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