Hotels With Spa in Metro Manila, Philippines

We booked 4 rooms with breakfast for our family of 10 (8 adults and 2 kids) to celebrate the birthdays of 2 seniors and 1 adult last week. I requested complimentary cakes for the celebrants, but unfortunately only one cake was provided. The cake was so delicious, though it was a bit disappointing that only one celebrant received one despite booking multiple rooms. Overall, the hotel was nice - the space was a bit small, but everything was clean and comfortable. Buffet breakfast is delicious too. However, robes and lotion were not provided. Overall, we would rate it 8/10.

The hotel is not bad overall. However, during check-in we asked about the massage service. The administrator told us to come back in two hours to make a reservation. When we returned, we were informed that there were no available slots and that we had to book online. However, there was no information about online booking for massages on the website. This service was very important to us, as we had a long flight and only an 8-hour stay.

I extended my stay for one more night and requested to be transferred to another room. This tiime I was quite satisfied with the room. It was clean and I did not feel stuffy like my previous room. It was quieter, though, voices/sounds coming from the outside and other rooms are still audible. Service at in the hotel restaurants still takes long. Foods are pretty good taste wise. Added bonus is free luggage storage while waiting for a late flight and free shuttle pick up and delivery to the airport.

⭐️⭐️⭐️ 3/5 — Go Hotels Ermita Go Hotels Ermita is a decent budget-friendly option for travelers who want a convenient location without spending too much. The hotel is close to Robinsons Place Manila, several restaurants, and major Manila attractions, which makes it easy to get around. The rooms are simple and clean, though quite small, and some amenities feel a bit basic. The air-conditioning works well, and the beds are comfortable enough for a short stay. However, noise from the surrounding area can sometimes be noticeable, and the overall maintenance of the rooms could be improved. Service is generally polite, but response times can be slow during busy hours. The hotel doesn’t offer many on-site facilities, but for the price, it delivers a reasonably comfortable and safe stay. Overall, Go Hotels Ermita is a practical choice if you’re looking for affordability and accessibility, but don’t expect premium comfort or full amenities.

Booked a standard queen room,Room is clean and love the garden view. Basic stuff were provided but no bath robe just towels. We had good sleep because it was quiet and ac temperature was great.We had buffet breakfast,had great variety of Pilipino food to enjoy.

We stayed in a club room on the 15th floor! Excellent service and living conditions! There's a constant stream of people in the lobby on the ground floor, as it's a historic hotel. The breakfast was good, but the room was a bit dark. The pool was crowded, noisy, and uncomfortable. We highly recommend spending at least one night in Manila's very first hotel!

“I stayed here for two nights and had a very good experience. The room was clean and the bed was comfortable. Staff were very friendly and helped us with directions. The hotel is close to many restaurants and attractions. Breakfast was good with several options. The only downside was that the Wi-Fi could be slow sometimes. Overall, I would stay here again.” •🛏 Room quality – cleanliness, size, comfort of bed✅ •🤝 Staff service – helpfulness, friendliness✅ •📍 Location – near attractions,transport,restaurants✅ • 🍳 Food / breakfast – quality and variety✅ • 🔇 Noise level – quiet or noisy✅ • 💰 Value for money✅

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

I stayed for 2 nights at Diamond Hotel Manila during my business trip. The room was spacious and comfortable, with plenty of TV channels from kids’ shows to sports. The bathroom was large and clean, and check-in/check-out was fast and smooth. Breakfast had a good variety of choices, and I especially enjoyed the bar and the Japanese restaurant inside the hotel. Overall, a pleasant stay with great facilities .

My stay at Lime Hotel and Resorts was truly a delightful experience. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attentive service. Every interaction reflected professionalism and genuine care, which made the entire stay even more enjoyable. The facilities were well-maintained, clean, and designed for comfort. I especially appreciated how smoothly everything was handled—from check-in to room service—showing how committed the team is to providing excellent service. One highlight of my stay was the complimentary drinks. They were a thoughtful touch that added an extra layer of relaxation and enjoyment to the experience. It’s small details like this that really set Lime Hotel and Resorts apart from others. Overall, I highly recommend staying here if you’re looking for a place that values quality service and guest satisfaction. I would definitely come back again.