I had a pleasant stay at Art Hotel Kagoshima. The hotel offers a beautiful view of Sakurajima, especially from the rooms facing the bay — waking up to that scenery was truly memorable.
The staff were friendly, polite, and helpful throughout my stay. Check-in and check-out were smooth, and the overall service felt professional and efficient.
The room was clean, comfortable, and well-equipped with everything I needed for a short stay. The bed was cozy, and the room layout made good use of space.
Breakfast was enjoyable, with a nice selection of Japanese and Western dishes, and the restaurant had a lovely view as well. The hotel’s location is convenient — just a short drive from the city center and ferry terminal.
Overall, Art Hotel Kagoshima is a great choice for travelers looking for comfort, good value, and beautiful views of Sakurajima. I would be happy to stay here again.
The hotel was located a 2 minute walk from the airport bus stop. It was also close to tram stops and a don quijote across the road. The room was a little small but we managed to make space for 2 large suitcases by moving things around. There is also a massage chair in the room which was a random nice touch. I really recommend the breakfast as there was an all fish option which is great if you're muslim and only eat halal. It gave us the opportunity to try something traditional that I would not have been able to before. Freshly made bonito flakes too! The hotel also has a luggage disposal service as my suitcase broke on the way there, it costed 3300 yen. It was a convenient, clean and safe stay :)
This is my first leisure trip in 2025. That's a vey good experience trip with my wife.
A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning.
Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending.
I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night.
Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service.
For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional.
The shuttle bus driver was nice to take care us every evening back to hotel.
For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise.
I will highly recommend this hotel to my friends.
A new hotel with excellent location. It’s just next to the shopping streets with lots of restaurants & souvenir shops. Got amenities such as bath salt, tea bags, drip coffee & cleansing oil/ lotion at hotel lobby for you to pick up. The restaurant where you take breakfast commands a stunning panoramic view. Will stay here again.
Upon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.
The views of the bay and the volcano are absolutely stunning, 'picturesque' doesn't even begin to cover it!
My room type was a garden view twin, so I couldn't see the volcano or the sea. It was all about value for money, at around 600-700 RMB per night. The room was spacious enough (by Japanese standards), and the luggage rack could fit two medium-sized suitcases. The bathroom was also quite large.
If you want to see the volcano, you can head to the courtyard or walk five minutes to the Shiroyama Observatory. You can soak in the large hot spring bath while looking at the volcano, but we only took a quick look around the baths and didn't really try them out, so I can't comment much.
The hotel shuttle bus runs every half hour, which is pretty convenient. The city view bus stop is near the Shiroyama Observatory. Just ask the receptionist at the hotel lobby on the 4th floor how to get to the observatory; we turned left then right and it was a five-minute walk.
By the way, the city view bus route is a bit winding and there aren't many buses. It's better to take the JR to Sengan-en. The JR has a stop right at the entrance of Sengan-en, and the platform itself is the best spot to view Sakurajima.
Simply perfect! Right next to the Shinkansen entrance, the hotel is magnificent. For breakfast, you can choose between Western and Japanese styles, and even if you wake up late, you can have a Western lunch there. They really cater to all types of guests. Inside Kagoshima Station, there are so many dining options: ramen, sushi, tonkatsu, pastries, souvenir shops... And if you want to shop, there's AMU Plaza. Even if you don't go anywhere else, you could easily spend a whole day in the building. The hotel rooms are clean and tidy, and the front desk staff always greet you warmly when you pass through the lobby. It truly feels like a home away from home.
I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.
Overall, I was quite satisfied with our comfortable stay in Kagoshima. The washing machine came with a dryer, which was very convenient. We didn't opt for breakfast and cooked our own noodles instead. A large supermarket and a 7-Eleven are conveniently located nearby. While it's a bit of a walk to the bus stop, it was acceptable. The room layout was comfortable, offering ample space to move around. Service was minimal; check-in is handled on the 13th floor, making it essentially a self-service hotel. Our kids really enjoyed playing around the hotel.
Facilities: Formerly the Royal Hotel, the west wing has only undergone exterior renovations. Therefore, I booked the newly renovated east wing. The rooms are predominantly wooden, and the twin-bed Japanese-Western style rooms are quite nice. The onsen (hot spring) is a mild sulfur spring, and the outdoor pool is nice. However, it's not the main sulfurous white spring in the area; those would likely be more therapeutic. There's a heated swimming pool, tennis and basketball courts, a playroom, and a children's play area.
Cleanliness: Good
Environment: Located next to Takachiho Ranch, it's situated on high ground, offering views of Sakurajima to the south, making it a good spot for sunset viewing.
Service: Good. Semi-electric bicycles are available for rent, currently free.
Very Good
17 reviews
8.2/10
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TTravelholicsIts a good place as a onsen resort hotel. The onsens are really good. The food is so so but they provide free flow ramen and ice-pop at night as supper and snack. The room is spacious, clean and quiet. There is a private onsen tub at the balcony of our room. It is so nice to enjoy it in the breezy spring.
It will be better if you have own car to stay here. There do not have much choice of public transport direct to the hotel. But hotel staffs are also helpful to assist you to grab a taxi to any scenic spots nearby. The taxi drivers are all very nice. Even they can not speak english well, they tried very best to drive slowly when we pass by beautiful sakura park and use simple english to introduce few scenic places.
The hotel limousine provided us one way when we arrived the jingu station and one way when we checked out from the hotel to jingu for free. I like their service and have great stays here!
KKarena 872We absolutely loved this stay and would recommend it to all travellers!
We booked the corner room. The room was well illuminated by natural light during the day and we could see the river from our room. At night we could even hear the water flowing. There were two western single beds but we asked for futons for the full Japanese experience and loved it! The room was spacious and clean. There was a bathtub in the bathroom but we used the public bath (male and female separated) which was amazing. The public bath was quiet and spacious and there was a sauna room. Breakfast was served during 7am -830am with a well set table as shown in the picture. The staff was super kind. Just note that the walls were thin and you should expect some noise but people here are generally used to keeping their voice down.
Another highlight is that you can take the bus of both the red and blue lines at the bus stop right in front of the hotel. (The blue line is for Shiratani Unsuikyo.). It is very convenient if you are not driving. The hotel is around 25 mins away from the ferry port and the walk there was pleasant and not difficult to find.
Yet another great thing about this place is that you can rent mountaineering gear here at a cheap price, including shoes and rain protection. We rented the shoes here at 1,xxx yen per person (forgot the exact price) and they were very useful. It was raining for almost the whole 5h hike for us and the shoes offered a good grip and were sufficiently waterproof. You can also find little souvenirs at their shop. Honestly, it's impeccable!
GGuest UserThe location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
OOrez TsangThis is my first leisure trip in 2025. That's a vey good experience trip with my wife.
A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning.
Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending.
I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night.
Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service.
For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional.
The shuttle bus driver was nice to take care us every evening back to hotel.
For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise.
I will highly recommend this hotel to my friends.
GGuest UserThere is a pool in the room, the food is good, JR National Station takes about 1,500 yen by taxi for 10 minutes, there is nothing fun around, pure vacation can also
GGuest UserSplendid sea view from a beautiful, large, bedroom.
2 beds instead of one big. This could have been better to me.
Service is excellent. People are nice, always trying to help, being resourceful on how you may handle your visit of the island. Top notch people.
The real ”could be better” thing to me is, the restaurant that close really early (8.30pm if my memory is good), does server only buffet for 80kY.
The buffet is of quality mixing Japanese, Chinese and Western styles of food. And also comes with nice desserts.
However, having the choice to get only one A la carte dish could be a real plus. I personally do not want to get a full buffet for every and each of my diners.
And if you do not have a car, finding another place to eat may become a challenge. There is nothing around at a walking distance except a supermarket.
The breakfast is definitely qualitative. And if you intend to move early for visiting, the hotel can prepare you a breakfast and a lunch box for no overcharge. Basic but good and appreciated.
To have another plus, they serves a local craft beer made with local cedar trees. Quite a good and interesting one.
Qq****Simply perfect! Right next to the Shinkansen entrance, the hotel is magnificent. For breakfast, you can choose between Western and Japanese styles, and even if you wake up late, you can have a Western lunch there. They really cater to all types of guests. Inside Kagoshima Station, there are so many dining options: ramen, sushi, tonkatsu, pastries, souvenir shops... And if you want to shop, there's AMU Plaza. Even if you don't go anywhere else, you could easily spend a whole day in the building. The hotel rooms are clean and tidy, and the front desk staff always greet you warmly when you pass through the lobby. It truly feels like a home away from home.
HHongciCDPUpon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.
GGuest UserEach lodge is very spacious with a nice, high ceiling, all in bare wood and containing all the essentials: A nice kettle, a good fridge (silent), a TV set, and also a sofa. The ensuite bathroom, shower and toilet is clean and very nice. There are mosquito screens on the windows and the outside areas are nicely landscaped. The restaurant area is a joy, really lovely. Uninterrupted views of the sea and the beach, which is a 3 minute walk away, through the extensive grounds.
I was especially pleased to be picked up and dropped off at the airport and all the staff were very friendly and helpful. There were no language issues at all.
Given all factors, I do not hesitate to give 5/5 stars, however, I am extremely particular about food, and the restaurant suffers from the the common issue of re-using the frying oil ad infinitum. Overall, food quality was ”OK”, but not great. However, the exceptional location, and all other aspects of the accommodation, mean that one can still enjoy a perfect beer in a perfect location and not care too much about the cuisine.
CCasper WongHot spring hotel in an area renowned for its hot springs. I deliberately chose the Japanese tatami-style to experience more of the local culture. As you can see from the photos, the view from my room was really nice! I also like the fact that both dinner and breakfast were included, as there isn't much around. Very comfortable stay overall, but mind you - the smell of sulphur (possibly?) from the hot springs is always there!
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