Our prime location in the heart of the city puts you steps away from top attractions, vibrant nightlife, and a world-class culinary scene. Be greeted with our signature warm chocolate chip cookie, a DoubleTree tradition upon arrival.
Unwind in style in our comfortable guest rooms, many featuring stunning views of the city or the water. We offer a variety of room options to suit your needs whether you're a solo traveler, a couple, or a family.
Savor delicious meals at our on-site restaurant featuring a menu that blends international flavors with local specialties. Relax and unwind with a drink at our bar offering a stylish atmosphere and a wide selection of beverages.
Stay active in our well-equipped fitness center or purchase a day pass to rejuvenate in Haven Spa with access to the sauna, steam room and indoor pool.
The hotel's versatile meeting spaces located on the upper floors boast breathtaking panoramic views and are ideal for conferences, meetings, or social events. Our dedicated events team will ensure your function is a success.
"Had booked this hotel with the main reason it had a swimming pool.
Upon arrival we asked where the swimming pool was and the receptionist mentioned 'the swimming pool is closed' without any further explanation. There are many other similar hotels that have a riverview in Rotterdam but we selected this one because of the pool, we could have selected any other hotel for less money without a pool. This was very disappointing, even though the receptionist was vey kind she had no idea how important the pool was to us.
Won't be back any time soon, there are many other good hotel around that area that have riverview rooms."
GGuest UserThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
GGuest UserVery nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !!
However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat.
Those two points were a bit disappointing due to the price of the hotel but else it was good
GGuest UserGreat hotel in a central location of Leiden, near the old town centre and near central train station, which is only a 11 minutes train ride from the Hague. Parking available.
GGuest UserHad booked this hotel with the main reason it had a swimming pool.
Upon arrival we asked where the swimming pool was and the receptionist mentioned 'the swimming pool is closed' without any further explanation. There are many other similar hotels that have a riverview in Rotterdam but we selected this one because of the pool, we could have selected any other hotel for less money without a pool. This was very disappointing, even though the receptionist was vey kind she had no idea how important the pool was to us.
Won't be back any time soon, there are many other good hotel around that area that have riverview rooms.
NnicorowI chose this hotel for its proximity to a business dinner and for the rest of the week's events. It was a good choice overall.
I was also drawn in by the gym and sauna, but both were closed by the time I returned (9:45 PM). While I can understand that a sauna can't run continuously, I'm more puzzled about the gym.
I also hope my car got a good night's sleep. At €35 for 9 hours!!! Anyway, it seemed happy.
The breakfast was very basic. When I read ”extraordinary breakfast,” I expected a lot more fruits and vegetables. I'm a picky vegetarian 🫣.
I gave it a try, but I'll be looking elsewhere next time.
GGuest UserI arrived in hotel 2pm my room is not ready its ok normal 3pm is the check in time. So walk around and have drinks in the restaurant with my daughter the restaurant is quite but first i order the drinks it takes 15 mins or more and the pancake i order it takes also 25 mins. I started to feel the service is poor. I go back to the ballie i get my room card but the explanation is poor. The worst of this hotel that i never expect is the Lift very small and and you wait long to go up. Its a big hotel but only one elevator in other side. The next day in the morning the breakfast is poor i never expect for 5star hotel look so cheap the breakfast. Only the location is good.
OOndernemer in VeranderingPrima grote schone kamer (eigen keuze), maar in de toilet nog een laatste papierrest niet doorgespoeld en een lange vrouwenhaar in de douchebak, iehhh! Bedden en kussens heerlijk! Ontbijt grandioos uitgebreid. Lokatie is dicht bij strand maar wel midden op een druk kruispunt, beetje ‘nouja-uitzicht’. Service receptie en restaurant super vriendelijk!
MMaarten JansenFriendly service and nice room with free drinks in the mini bar (in many hotels these days they are empty).
It is unclear to me that the parking costs are 19.95 euros. It was not clearly stated prior to the stay and during check-in.
Eventually these were waived by the beverage manager. Friendly man.
I will come here again despite the Danish lady behind the reception who was rather sharp and curt.
GGuest UserWe received great care from the staff and were able to use luggage storage, which was great. This hotel is right in between Scheveningen and Den Haag and easily accessible through metro, bus, and by foot. We enjoyed our stay and the decor. Unfortunately the closet and shower were slightly malfunctioning and the airconditioning was not that good. However, I believe this will be resolved shortly and would recommend a stay here!
TThe Force went on holidayAbsolutely wonderful. Could not find anything negative about this hotel. Possibly one of the best places I ever stayed. Extremely clean and neat, full equipped gym, quiet location. There was a misunderstanding with the booking which was resolved with the highest professionalism. Looking forward to the next time.
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