Hotels With WiFi in Riau Islands, Indonesia

"Stay at 1633 and 1632. 1633 toliet smell even after I flush.. seen like drainage issues.. have told the reception when check out. Lovely renovation but there are some not stuff not up to my expectation. Inform dining is excellent .. Coffee capsule dont taste good.. not like Movenpick standard. Disappointing. Room was nicely removated. Happy to get adjoining rooms. Breakfast on Sunday standard is different to Saturday. Dont taste so good like sat. Beach club is great.. one of the best .. feel like the old times. Pizza is good .. Not enough facilities to support when spa is down .. there should be more massage and facial services.. or may be hair salon.. etc.. there should also be a supermarket inside.. and there are no shuttle to Plaza Lagoi. Japanese food standard is not to my expectation . Food is so sweet.. especially the udon soup base. Expensive and not up to standard. Please review. Scallop is disappointing. Went to the pool with slide.. wondering is the pool clean .. as it looks turbid to me. We were there during Bintan langoon days.. hope to see more new stuff for bigger kids. Kids club is boring for my 9 year old son. No Nintendo switch inside? Haha not much entertainment for older kids since sport club is not ready. Find the game room in bad condition suppose to be quite new ? Not much gaming .. Spa.. i am disappointed as occupancy rate is 60% .. there are no slots for 2 days. The spa cannot meet with the demand of such low occupancy rate? Still not wow like 5 stars yet.. We will not choose to stay here unless there are significant improvement ."

"The hospitality set up a very nice surprise party setup with balloons n free cakes for my husband n grandchild. It was a birthday staycation for us..Presently surprise by the setup . Central location, about 5 to 15 mins ride to must malls"

"An Unforgettable Family Stay at Four Points by Sheraton Hotel! ⭐⭐⭐⭐⭐ We had an absolutely wonderful family stay at Four Points by Sheraton Hotel from 11 to 13 October 2026, and we honestly couldn’t be happier with our experience! We initially booked a Deluxe Ocean View Room and requested an extra bed. Viona kindly recommended upgrading to a Villa with just a top-up, and we willingly accepted her recommendation. While our room was being prepared, the team thoughtfully provided us with a temporary room to freshen up, which we truly appreciated. When the team brought us to our villa, we were absolutely amazed by how spacious it was! We were genuinely surprised and grateful for the upgrade. It was such a wonderful decision, and we definitely did not regret it. The villa made our family stay so much more comfortable and memorable. A special mention to the housekeeping team, who were incredibly patient and understanding when one of our children had an accident during the night. As parents travelling with young children, we truly appreciated their kindness, patience, and understanding. Thank you for being so accommodating and making us feel at ease during the situation. The breakfast experience was another highlight of our stay! Jenni and Monica were so warm, kind, and accommodating. They even asked if we had any special food requests and recommended Bakwan Jagung and Bakwan Sayur for us to try. We really appreciated their thoughtfulness and the extra effort they made to ensure we enjoyed our breakfast. What touched us the most was how Monica remembered our children’s names! ❤️ It was such a simple yet meaningful gesture that made our children feel recognised and happy. These little personal touches truly make a difference and turn an ordinary hotel stay into a memorable family experience. To make our stay even more special, the hotel surprised us with a complimentary cake as a farewell treat on our last day. It was such a sweet and thoughtful gesture, and a lovely way to end our family holiday. We felt genuinely appreciated as guests. A heartfelt thank you to Viona, Jenni, Monica, the housekeeping team, and everyone behind the scenes who made our stay so wonderful. Your genuine hospitality, thoughtfulness, and attention to detail did not go unnoticed. We checked out with happy hearts, beautiful memories, and smiles on our children’s faces. This stay reminded us that what makes a hotel truly special is not just the room or the facilities, but the people who go the extra mile to make their guests feel welcomed and cared for. We will definitely be coming back! Highly recommended for families looking for a comfortable, welcoming, and memorable getaway. Thank you, Four Points by Sheraton, for making our family holiday such a beautiful experience. We hope to see you again soon! ❤️⭐⭐⭐⭐⭐"

"Had a pleasant stay at Beverly Hotel Batam. The room was clean and comfortable, the staff were friendly and helpful, and the overall atmosphere was relaxing. The location was also convenient for getting around Batam. Overall, a good hotel for a short stay, and I’d be happy to come back again."

"The room was spacious, breakfast was delicious, and the pool water was clean. It's very close to the sea, and the service was excellent. They offer childcare, and there's a free shuttle service from the pier to the hotel, as well as a free shuttle for shopping. When checking in, they ask for your departure ferry details, and upon check-out, they arrange your ferry tickets and provide transportation to the pier. There was an incident where guests upstairs mistakenly tried to enter my friend's room in the middle of the night and asked housekeeping to open it. The hotel immediately called the police and checked the surveillance footage after being informed."

"At Nirwana Garden Resort, staff are friendly and genuinely nice. The beach is clean and clear waters that you can see fishes swimming around you… and watch sunset in the sea waters. Its windy and cool in the morning and evening. Food offered at good, esp the lamb shank stew. Also have nice spa - go for the Javanese massage! There are also 3 iguanas kept at the resort. We also went bowling and archery. At night we also went out for fireflies watching and kelong restaurant dinner."

"We enjoyed our 2nights stay at the resort, especially where the buggy can take us anywhere in the resort. But the amenities/furnitures in the resort could be improved as it looks like it has been utilised for some time. There were also marks on the sofa that makes it feel very dirty.  Service was great, staffs were friendly and helpful.  I booked for the private dining at the jetty, the set up was nice and quiet, very suitable for a beautiful night with my partner. Only issue we had was that the food took very long to come.  Ate at the Japanese restaurant as well, thought the menu could be better. We also did body scrub and foot relaxation therapy, it was great.  Overall, amenities in the resort and food can be improved. But still a great place to have vacation at, would come back again.  Thanks for having us."

"Unfortunately, my overall experience during this stay was quite disappointing, and I feel there is still a significant gap between the hotel’s standards and the actual guest experience. First of all, the breakfast selection was quite limited. On the second day, the spring onions served at breakfast were already dry and wilted, giving the impression that they had been left overnight. They certainly did not look fresh, which was rather concerning in terms of food quality. The cleanliness and maintenance of the room also need improvement. The glass windows were covered with obvious wiping marks, making them look dull and far from clean or bright. The bed sheets, duvet covers and bath towels also looked quite old and worn, with some appearing dark and discoloured. This made the room feel less clean and comfortable than expected. The soundproofing was particularly poor. When the neighbouring room played music, the sound was so clear that it felt as though the music was playing inside our own room. This seriously affected our ability to rest. The bathroom could also be more thoughtfully designed. The shower head was positioned too low and would be much more convenient if it were installed higher. Not every guest prefers using a bathtub, so providing a more practical and comfortable shower option would give guests greater choice. I hope the hotel will focus not only on its appearance and marketing, but also on the basic details that directly affect the guest experience, especially cleanliness, bedding and towels, soundproofing, breakfast quality and room facilities. Based on this stay, there is definitely considerable room for improvement."

"Room is generally clean and air conditioned is powerful. Deco is abit old and ventilation in toilet doesn't seem to work well. Paid for the Superior room and didn't realise there is no fridge in room.Sound proofing is not good as you can hear pulling of chairs etc as the room floor is not carpeted. Overall still a good place to stay as the location is quite central and price is affordable. Dont expect too much . Just a touch and go kind of hotel since you wont be staying in room most of the time."