Posted on Sep 3, 2026|Two Bedroom Apartment
Guest UserThe room provided was spacious, but it was rather basic and felt more like a normal apartment than a hotel apartment. The air conditioning was not properly serviced and was dusty. An iron was not provided in the room, and when we requested one, we were informed that all the irons were already in use.
On the positive side, the breakfast was delicious and offered a good variety of food. The swimming pool was also large and beautiful.
We were offered a seafood buffet on the second night, even though the brochure clearly stated that the buffet was only available on Saturdays and Sundays. We were informed by the cafe that they had extended the buffet, so we booked in advance on the first day of our stay, immediately after checking in.
We confirmed the availability of the buffet three times with the hotel to make sure that everything was in order. However, on Monday afternoon, the hotel cancelled the buffet themselves, citing a “miscommunication”.
This was extremely disappointing and unprofessional. We had made the booking in advance and repeatedly confirmed it with the hotel, only to have the hotel cancel it at the last minute due to their own internal miscommunication.
Show more
Price per night from£ 33
Posted on Aug 19, 2026|Superior Room
Mohd Firdaus ZailanMy room was spacious, spotlessly clean, and beautifully kept. The bed was incredibly comfortable — I slept so well every night! Air-conditioning worked perfectly, hot water was strong, and all amenities were in great condition. Everything felt modern, fresh, and thoughtfully arranged. Housekeeping did an amazing job keeping everything tidy and refreshed daily.
Show more
Price per night from£ 28
Posted on Aug 24, 2026|Deluxe King Room With Pool View
EFMAn unforgettable stay! We had a wonderful experience at this hotel. We arrived an hour early & were lucky enough to find our room already ready. We joined the 'chocolate hour' session (at 3 PM) & both my wife and son really enjoyed it. We also engaged in various activities at the hotel, such as playing table tennis & PS5, as well as cycling around the resort. We even went to the Sonada Beach Club for a swim (there are 3 swimming pools altogether). The beach in front of the club was stunning (for some reason, the sand texture was different from other beaches - it was incredibly fine). We booked a room facing the children's pool & the entertainment building - so we could relax on the balcony until late night watching other guests doing their activities :-). The breakfast was fantastic. We tried almost every dish available. Not to mention, all the hotel staff were incredibly friendly. Kudos to the hotel for creating such wonderful memories for our family. We hope to return someday!
Show more
Price per night from£ 60
Posted on Jul 14, 2026|Standard One Bedroom Villa
Daisy Ren
I stayed here for my birthday, and the hotel not only upgraded my room for free but also prepared a little surprise. The room was super spacious, the air conditioning was cool, and the pool water was clean and beautiful. In the evening, we chose one of the Japanese restaurants; the food was pretty good, just a bit on the pricey side. Overall, I was very satisfied!
Show more
Price per night from£ 88
Posted on Mar 24, 2026
Guest User
Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.
Show more
Price per night from£ 22
Posted on Jul 8, 2026
MarieKWThe free shuttle from the ferry to the resort was super smooth. We got a great fruit juice and a warm welcome from the front desk. Lots of free activities there too.
I was really looking forward to the dance and aqua dance, but after waiting in the lobby, we found out there wouldn't be a class that day. It would've been nice if they'd put up a notice so we didn't wait for nothing.
Then we did other stuff like rock painting, animal education, and tie-dye tote bags, which was awesome. I even chatted with Mizhelle as she passed our dried tie dye the next morning while she did my henna – such a happy person!
The room was pretty clean and roomy. The AC worked great, and they even gave us a cute, big woven bag to use. I brought earplugs because reviews said you could hear people outside.
But all we heard were buggies, crickets, and frogs, so it was all good.
Our stay included daily breakfast, and the hospitality was amazing. They greeted us by name, which made us feel special. The staff even remembered our names when we just walked by them – effort 10/10!
We did the BBQ, which was an 8/10. It was a cozy dinner setup. Unfortunately, there were tons of mosquitoes feasting on us while we BBQ'd and ate, even with repellent on. The staff forgot the oil spreader, so we couldn't cook for a bit. But the night was still a great experience for us both.
Definitely a memorable vacation. I just wish the lagoon stayed open longer than 6 pm.
Show more
Price per night from£ 90
Posted on Aug 23, 2026|Nirwana Room
新421At Nirwana Garden Resort, staff are friendly and genuinely nice. The beach is clean and clear waters that you can see fishes swimming around you… and watch sunset in the sea waters. Its windy and cool in the morning and evening. Food offered at good, esp the lamb shank stew. Also have nice spa - go for the Javanese massage! There are also 3 iguanas kept at the resort. We also went bowling and archery. At night we also went out for fireflies watching and kelong restaurant dinner.
Show more
Price per night from£ 67
Posted on Aug 12, 2026|Deluxe Twin Room
Guest UserExcellent hotel! Great value for money, I would definitely stay here again next time! The bed was huge, the hotel is very new and close to the city center.
Show more
Price per night from£ 20
Posted on Jul 29, 2026|One Bedroom Upper Sea View Suite
Yee SueIt was a pleasant and perfect stay for both my husband and I for a short getaway trip after our wedding!
The staff there were really friendly polite and thoughtful too!
After picking us up from the ferry terminal, Nabil, asked us if we needed anything to buy and he drove us to get what we needed before heading to the resort!
Upon reaching the resort, we were greeted warmly by the staff and checked in. The restaurant within the resort serves delicious food and a wide variety of dishes to choose from!
Recommend RICA RICA restaurant that serves authentic indonesian food and is affordable !!
The room itself is very clean and comfortable to stay in! We also went to the public pool for a swim and it was just so nice with the sea breeze 👍🏻
Wanted to try out island hopping but the weather conditions weren’t good so had to give it a miss. Instead we went to the spa area for a massage, it was ookayy
They also provide bicycles 🚲 at your room and you can cycle around the resort which was really nice!!
I would come back again someday!! Not a place to missed when staying in Bintan resort to relax ! Good job to all the service staff !!
Show more
Price per night from£ 82
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
Show more
Price per night from£ 24