Building 9, Area C, Huadong Commercial Center, Wujiang District, Suzhou, Jiangsu, ChinaView Hotel Details
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Bailihao Lichengxuan Hotel Guest Reviews
4.7/5
Outstanding
939 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(939)
Positive reviews(920)
Reviews with photos/video(79)
Awesome rooms(236)
Large rooms(129)
Classy environment(83)
Friendly front desk staff(43)
Awesome amenities(42)
Delicious breakfast(35)
Convenient parking(19)
Perfect for business trips(14)
Negative reviews(19)
Anonymous User
Twin Room
Stayed in Jul 2024
Solo travellers
59 reviews
5.0/5
Outstanding
Posted on Jul 29, 2024
It’s a good place to stay for the bossiness trip. There are many shops nearby to eat.
Response from Property: Dear guests, thank you very much for choosing Baili Hao Ji Hotel, no matter how much praise, can not compare with your sincere evaluation, the growth of small Bai cannot be separated from your support. Remember to come back very often when you have time
汉娜 Hannah
Elegant Round-bed Room
Stayed in May 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
The room is very neat and beautiful
Response from Property: Dear, my friends and I are very happy to hear your praise for us! We will continue to work hard to provide you with better services and a better stay experience. Your satisfaction is our unremitting pursuit!
Tsegay Gebreyesus - 高永强
Queen Room
Stayed in Aug 2024
Business travellers
9 reviews
4.5/5
Great
Posted on Aug 13, 2024
The reception, breakfast, room were all great. The breakfast changes every day and that is very good for variety.
Minor drawback: the bathroom doesn’t have a bidet.
Response from Property: Thank u for your comment,Welcome to book a room with a bathtub next time.
Guest User
Comfy Family Room
Stayed in Jul 2023
Family
4 reviews
4.0/5
Very Good
Posted on Jul 30, 2023
The hotel wasn’t bad. Big room, clean bathroom. It was good for the price
Response from Property: You give us a 5, we'll feel better!
Goudandelvyouri
Superior Double Room
Stayed in Aug 2023
Business travellers
27 reviews
5.0/5
Outstanding
Posted on Aug 31, 2023
设施:OK
卫生:OK
环境:OK
服务:OK
zyshow
Twin Room
Stayed in Nov 2023
Business travellers
17 reviews
5.0/5
Outstanding
Posted on Nov 17, 2023
very good
Guest User
Twin Room
Stayed in Sep 2024
Business travellers
62 reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Every hotel staff is very enthusiastic and makes people feel comfortable. Problems are solved in a timely manner. The environment is also great. There are two 1.5-meter beds, which are very comfortable to live in. The most important thing is cleanliness! This hotel is really worth the price! I will definitely come again next time if I have the chance.
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Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Park Lane Hotel will be the warmest and most unique one in your memory! I wish you a good mood every day!
Guest User
Twin Room
Stayed in Aug 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is big and spacious, and the bed is big. There is a fruit wholesale market next to it. There is a wholesale market downstairs. It is more than 30 minutes away from Shantang Street, Humble Administrator's Garden, and Lingering Garden, which is quite convenient.
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Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Park Lane Hotel will be the warmest and most unique one in your memory! I wish you a good mood every day!
Anonymous User
Queen Room
Stayed in Jul 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 16, 2024
The air conditioning in the room is so powerful. It's very cool after entering the room for a while. It's powerful enough. Other additional facilities are also complete, such as a gym and a laundry room. You can get laundry detergent at the front desk. There are various scents, which is great👍
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Response from Property: The most healing thing is not only the beautiful scenery, but also your 5-point praise. We are constantly improving our services and enriching our customers' experience in the store, so that every customer can leave the store with a satisfied feeling like you. I look forward to having the opportunity to serve you again! I wish you a happy life and a pleasant journey~
Guest User
Guestroom - Double Occupancy (King bed) (Cards)
Stayed in Jul 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Jul 13, 2024
I have stayed in many hotels near Huadong Commercial City, but this one is the most cost-effective. The room is more than 40 square meters, with spacious activities and convenient dining nearby. Whenever you come to Huadong Commercial City, you must stay at Bailihao.
Original TextTranslated by Google
Response from Property: The most healing thing is not only the beautiful scenery, but also your 5-point praise. We are constantly improving our services and enriching our customers' experience in the store, so that every customer can leave the store with a satisfied feeling like you. I look forward to having the opportunity to serve you again! I wish you a happy life and a pleasant journey~
Feizikuaipao
Queen Room
Stayed in Jul 2024
Solo travellers
49 reviews
2.2/5
Posted on Jul 12, 2024
It should be a very old hotel.
Service: I was still sleeping in the morning, and the door was opened.
It was raining when I went out, so I had to borrow an umbrella to go to the parking lot, and I had to pay a deposit.
The hygiene was so-so.
As for the surrounding environment, I don't care about anything in this place.
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Response from Property: Dear guest, we are deeply sorry for your experience. We also checked this matter yesterday. The waiter misheard the room number reported by the guest in the corridor and opened the door to clean the room, which brought you a bad experience. We deeply apologize and punish the corresponding employees for not verifying the room number with the front desk as we requested. In addition, we also explain the umbrella deposit. There are 12 umbrellas in an umbrella stand. Within 4 months, 5 umbrellas were taken away by guests and 7 were damaged. We only collected the deposit in 4 months. After collecting the deposit for more than 1 year, only 1 umbrella was damaged, and we did not ask the guest to compensate. Looking forward to your understanding!
Guest User
Queen Room
Stayed in Jul 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 13, 2024
The location of the hotel is very convenient. It takes only 20 minutes to drive to the city center. The free parking lot is quite large. The night market street opposite the hotel is quite nice to visit and there are so many delicious foods. The front desk service is also very good. Check-in is very fast. The key is that there is freshly ground coffee at the front desk, which I absolutely love.
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Response from Property: Dear guest, it is not that we met you in the best time, but that we have the best time because of you. I am overjoyed to receive your full affirmation, which makes me full of motivation. We will continue to work hard and look forward to your visit again. I wish you a happy life!
Guest User
Queen Room
Stayed in Jul 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
The service attitude is very good. The room is very clean. It is very convenient to buy things nearby. There is a food court open until 2 am. Shopping is also very convenient. Very cost-effective
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Response from Property: It has always been our mission to ensure that every guest has a satisfactory stay experience. Your recognition is the greatest encouragement to us. Xiaobai is very happy to see your praise and looks forward to bringing you a different experience next time you stay!
Anonymous User
Twin Room
Stayed in Jun 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
The hotel environment is beautiful, comfortable and clean. The service of the front desk lady is super good. There are free drinks at the front desk. The room is clean and tidy, well-equipped, with a gym and laundry room. The breakfast is also good and self-service. I will stay at their house next time I go there.
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Response from Property: Thank you very much for choosing to stay at the Park Lane Hotel. We are honored to receive your recognition. The hotel has always been committed to providing every guest with a comfortable, healthy and hygienic living environment. We work hard towards this goal every day, hoping to do better every day. All the hotel staff look forward to your visit again. I wish you and your family good health and happiness every day.
Anonymous User
Twin Room
Stayed in May 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 3, 2024
The environment is very good, the service is also very good, and the price-performance ratio is very good.
Original TextTranslated by Google
Response from Property: Dear, my friends and I are very happy to hear your praise for us! We will continue to work hard to provide you with better services and a better stay experience. Your satisfaction is our unremitting pursuit!