Av. Nações Unidas, 36-14, Bauru, Sao Paulo, 17012-202, BrazilView Hotel Details
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Comfort Hotel Bauru Guest Reviews
4.5/5
Great
47 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(47)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Stayed in Mar 2023
Business travellers
1 reviews
4.5/5
Great
Posted on Mar 29, 2023
Everything ok, I liked it, thank you very much
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Guest User
Superior Twin Room
Stayed in Mar 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Apr 2, 2024
Spacious, organized, clean room.
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Fabio de Oliveira Vaz
Stayed in Dec 2021
Family
1 reviews
4.7/5
Amazing
Posted on Dec 14, 2021
Great service, coffee could improve
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Guest User
Superior Twin Room
Stayed in Dec 2024
Business travellers
72 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
第二次入住 性價比很好
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Guest User
Stayed in Jan 2024
Other
2.0/5
Posted on Jan 13, 2024
We have been regulars at this hotel for a long time, but the quality only gets worse. We stayed for a week and our room was not cleaned in two days. The worst affront was the cleaning manager confronting us saying that we were wrong when we were sure of what we had done. Returning we went to Garden Blue where we were much better served, for the same price with better accommodation. There is already an air of decadence and lack of management in this property!
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Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 14, 2023
Bad experience - I spent two nights. Below I list the points: - Comfort is close to avenues/highways and the hotel does not have acoustics against street noise! The windows are old. There is a lot of noise from the avenues/highways inside the room - noise from motorbikes, cars, trucks, etc. (I informed the Hotel and they did not have another room to allocate me) - The fire sensor light is white and flashes very brightly (at night with the light off it makes sleeping very uncomfortable! I informed the Hotel and they put an insulating tape to solve it the problem) These are frequent complaints from guests to hotel staff, according to an employee who works at reception. - The pillows are hard and very uncomfortable - The blanket smelled like it was used (I got the impression that it shouldn't be changed regularly.
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Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 28, 2023
We had an excellent stay at the hotel. What sets this hotel apart is the first-class service provided by the entire team, especially the reception and management staff! Room with comfortable bed and exceptional shower! Very good breakfast too. Creative minibar system and also offer free parking.
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Guest User
Stayed in Aug 2023
Other
3.0/5
Posted on Aug 7, 2023
Easily accessible, it is in a region with some restaurant options. The room and bathroom were large, clean and comfortable. It had a good table and comfortable chair to work. The service from the staff was efficient and courteous. Good breakfast, nothing special. The parking lot is small, but we had no problems the day we went. The sound insulation of the room is not good, the windows need to be replaced with better quality ones. The blinking of the smoke detector LED is really annoying.
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Guest User
Stayed in Jun 2023
Other
2.0/5
Posted on Jun 12, 2023
We are loyal customers (or we were) of this hotel, however in this last 4-day stay the quality, service and disregard for us was surprising, as reported below: - we booked the hotel in advance for superior rooms and with a floor already agreed upon (we called the hotel directly) hotel).When we arrived, they wanted to put us on another floor, claiming that the floor was full (the housekeeping staff reported that some were empty during our stay).Finally, we were given an extremely noisy room -615, without the category typology.No one in the room customer service asked for a room change! -I checked on the accommodation sites that the amount charged was R$ 50.00 higher than what they had given me as a "long-time customer". I thought it was absurd because I booked directly and at least the amount should be equivalent (same type of suite). No check in made for the value of the sites, after protests. -On the third day of accommodation we left the towels wet for changing and cleaning the room! I ask was it clean? I answer NO. -Terrible internet going down all the time, keys only valid for one day, lame excuses from reception... It's a hotel that has everything it takes to provide good service, but with the current management I don't think there will be any changes.
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Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
We loved the hotel, the room, the breakfast and the service at the reception was 10, it caught our attention how helpful and friendly the receptionists were, in particular we would like to congratulate Isabela for her service, very helpful, attentive and friendly. The hotel is to be congratulated!!
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Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Nov 25, 2024
Os atendentes da recepção prestam um atendimento extremamente decepcionante aos hóspedes. São pouco solícitos, demonstram falta de interesse em ajudar e tratam com indiferença. Embora o hotel tenha uma estrutura boa, o atendimento na recepção deixa muito a desejar e compromete a experiência. Além disso, o hotel oferece vaga no estacionamento, mas a quantidade é insuficiente, deixando os hóspedes sujeitos a estacionar seus carros na rua.
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Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 11, 2024
Hotel aconchegante, atendimento nota mil. Todos os funcionários do hotel sem exceção são atenciosos e educados, nota mil. Recomendo a todos hospedar no Comfort Hotel Bauru............. ..........................................
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Guest User
Stayed in Aug 2024
Business travellers
5.0/5
Outstanding
Posted on Aug 9, 2024
Sem dúvidas o MELHOR hotel de Bauru! Hotel EXTREMAMENTE LIMPO! Atendimento impecável, equipe simpática, atenciosa e muito prestativa! Café da manhã completo, com itens frescos, pão de batata caseiro delicioso! Jantei no hotel e me surpreendi! Comida feita na hora, saborosa! Simples mas muuuuito gostosa! Área da piscina muito agradável! Voltarei e super indico!
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Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 23, 2024
O café da manhã é muito bom, pães e bolos são maravilhosos, tudo muito bem organizado, o suco detox estava sensacional, saboroso e fresco; A recepção super atenciosa, comunicação clara e atenciosos, solicitei uma chaleira e fui atendida e a cortesia da recepção também foi maravilhosa
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Guest User
Stayed in Jan 2023
Business travellers
5.0/5
Outstanding
Posted on Jan 31, 2023
Hotel muito bom, com uma equipe muito preparada, limpeza, higiene e conservação dos locais ótimos. Por se tratar de hospedagem a trabalho, não conheci os demais ambientes de lazer, piscina, academia do hotel.