Hemu Holiday Apartment (Shenzhen Nanshan Zhengdong Famous Garden) Reviews
Hemu Holiday Apartment (Shenzhen Nanshan Zhengdong Famous Garden)
415A, Building 1, Zhengdong Mingyuan, Haide 2nd Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hemu Holiday Apartment (Shenzhen Nanshan Zhengdong Famous Garden) Guest Reviews
4.7/5
Outstanding
425 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(425)
Positive reviews(417)
Reviews with photos/video(137)
Awesome amenities(112)
Easy to get around(84)
Close to metro(44)
Many amenities(37)
Friendly front desk staff(37)
Convenient for shopping(21)
Well decorated(20)
Perfect for business trips(19)
Negative reviews(8)
Guest User
Executive Loft (3 Beds)
Stayed in Jul 2024
Family
1 reviews
4.2/5
Very Good
Posted on Aug 24, 2024
I was thoroughly impressed with the exceptional service provided by the young man! He went above and beyond to ensure that my needs were met, and his attention to detail was outstanding. His friendly and courteous demeanor made the entire experience a pleasure. He was knowledgeable, efficient, and prompt in his responses. I highly recommend him to anyone seeking top-notch service. His dedication and commitment to excellence are truly commendable. Five stars and well done!"
Response from Property: Dear customer, thank you very much for your support and recognition of our hotel. Everything we do is to bring a different stay experience to every guest. I am really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life!
Anonymous User
Executive Loft (3 Beds)
Stayed in Jul 2024
Family
6 reviews
3.2/5
Posted on Aug 24, 2024
My baby love loft style so we booked this service apartment. Place is not very convenient, a bit far and difficult to reach. Only have one bath room which is a bit too less.
Response from Property: Dear customer, thank you very much for your comments in your busy schedule. Because there is only one bathroom on the duplex floor here, we are very close to the city center and not very far from the subway station. There are Line 9 and Line 11/12. It is also very convenient to take a taxi on the roadside. Traveling is still very convenient. Thank you very much for your advice and wish you a happy life!
Alice cheang
Executive Loft (3 Beds)
Stayed in Oct 2024
Family
2 reviews
4.5/5
Great
Posted on Nov 27, 2024
Very convenient and accessible to metro and taxi. Many eateries which didn't have time to explore. Very helpful reception. A place to recommend for big group travellers, just that everyone has to take turns in the washroom.
Response from Property: Dear customer, thank you very much for your review of us in your busy schedule. Your evaluation is our greatest motivation. We will never let you down. We are looking forward to your next visit and wish you a happy life!
KOHEI
Modern Home Duplex King Room
Stayed in Nov 2024
Solo travellers
1 reviews
4.5/5
Great
Posted on Dec 21, 2024
The staff is very friendly and kind.
But it was a little bit tough to find reception.
Response from Property: Dear customer, thank you very much for your review of us in your busy schedule. Your evaluation is our greatest motivation. We will never let you down. We are looking forward to your next visit and wish you a happy life!
TANG
Modern Minimalist Loft Twin Bed Suite (Washing Machine, Fridge)
Stayed in Aug 2024
Travel with friends
2 reviews
4.0/5
Very Good
Posted on Oct 3, 2024
hotel location not easy to find, even walk according to google map, still hard to find it. room ok, good service, but washroom need to be upgrade.
Response from Property: 親愛的顧客,非常感謝您對我們酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我真的非常感動,我們會繼續努力,時刻準備着您隨時回來,祝您生活愉快!
Maggie
Modern Minimalist LOFT Double Bed Suite (Washer-Dryer Combo, Fridge, Microwave)
Stayed in Sep 2024
Travel with friends
2 reviews
4.2/5
Very Good
Posted on Oct 17, 2024
Staff very helpful and give us a location to where ,convinent to buy food and supermarket ....
Response from Property: 親愛的顧客,非常感謝您對我們酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我真的非常感動,我們會繼續努力,時刻準備着您隨時回來,祝您生活愉快!
Guest User
Executive Loft (3 Beds)
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
A great place to stay for our family. It provides is spacial room and convenient location.
Response from Property: 親愛的顧客,非常感謝您對我們酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我真的非常感動,我們會繼續努力,時刻準備着您隨時回來,祝您生活愉快!
Guest User
Modern Minimalist LOFT Double Bed Suite (Washer-Dryer Combo, Fridge, Microwave)
Stayed in Nov 2023
Business travellers
7 reviews
3.7/5
Posted on Dec 11, 2023
Spacious apartment, beautiful, clean and newly built with nice decor. Heated toilet was also very cool. Good location but the road is busy so you can hear noise from outside.
Amenities for me was poor because they advertised a gym that is not yet open and this is the only reason I picked the apartment. Also very thin walls, and no sound insulation , I could hear everything next door and could not sleep. The stayed for 5 days and the cleaner came twice.
Staff are very kind, welcoming and very friendly. I have a good experience with their service.
Response from Property: Thank you very much for choosing us, maybe this is fate, let you and us have a beautiful encounter. We will definitely actively improve our software services and hardware equipment. To be fully prepared for our next encounter. Hygiene is, you let the cleaning to let the aunt to clean, otherwise the aunt is not allowed to enter the room, I wish you a happy life!
Guest User
Executive Loft (3 Beds)
Stayed in May 2024
Family
2 reviews
4.2/5
Very Good
Posted on Jul 1, 2024
Good customer services, new conditions and nice environment, recommend to stay!
Response from Property: 親愛的顧客,非常感謝您百忙之中對我們的點評,您的評價是我們最大的動力,我們一定不會辜負您的期望,非常期待您的下次光臨,祝您生活愉快!
Guest User
Modern Minimalist LOFT Double Bed Suite (Washer-Dryer Combo, Fridge, Microwave)
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jun 21, 2024
I strongly recommend this hotel, good service, clean, polite behavior and good location
Response from Property: Dear foreign guests! Thank you for your five-star review! Of course, thank you for bringing the hometown specialties, welcome your next visit! Wish you a happy life! Have fun in China!
Guest User
Modern Minimalist Loft Twin Bed Suite (Washing Machine, Fridge)
Stayed in Sep 2024
Business travellers
3 reviews
4.5/5
Great
Posted on Nov 9, 2024
It good place,the reception very good 💯
Response from Property: 親愛的顧客,非常感謝您對我們酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我真的非常感動,我們會繼續努力,時刻準備着您隨時回來,祝您生活愉快!
Jeremy Carte (CertiSeal)
Modern Minimalist LOFT Double Bed Suite (Washer-Dryer Combo, Fridge, Microwave)
Stayed in Nov 2023
Couples
1 reviews
3.7/5
Posted on Jan 8, 2024
Everything was great, no problems except one relatively small matter. When we arrived, it appeared that management didn't want to register us at the police station, which is a requirement as far as I understand. They wanted others to register us. Our friends had to insist that the hotel do it as we were paying to stay there. Not too big of a deal overall though just something to smooth out moving forward with foreign guests.
Response from Property: Dear guest, regarding the problem you mentioned, all foreign guests in our hotel had to register by themselves before, because they had to register and verify themselves before, it was not that they did not want to register you, just like what you said, this is a hard requirement, and we have to do it, so there is no such thing as not wanting to register you, your friend asked us to register you. The first time to ask this situation, whether you can do agent registration, the answer is yes, and also need the community stamp, the next morning we take your certificate at the door to line up to give you registration, and first go to the community stamp, finally give you a good registration, deal with the problem,Therefore, what you said about not wanting to register you is not in line with the actual situation, I will deal with your problem as soon as possible, try to do a good job for you, in exchange for a sentence that we do not want to register you, which is a bit chilling, and finally wish you a happy life
LeePerry
Modern Minimalist Loft Twin Bed Suite (Washing Machine, Fridge)
Stayed in Feb 2024
Family
1 reviews
4.0/5
Very Good
Posted on Apr 2, 2024
worth for the price
Response from Property: 親愛的顧客,非常感謝您百忙之中對我們的點評,您的評價是我們最大的動力,我們一定不會辜負您的期望,非常期待您的下次光臨,祝您生活愉快!
Guest User
Modern Minimalist LOFT Double Bed Suite (Washer-Dryer Combo, Fridge, Microwave)
Stayed in Oct 2024
Family
27 reviews
4.5/5
Great
Posted on Dec 2, 2024
The front desk of the hotel is on the 4th floor, but you can't go up by yourself. You have to go to the 1st floor and ask the staff to help you go up to the 4th floor. Then the room is clean and tidy, but the sound insulation is very poor. I can hear people upstairs all night long. The sound of pulling up a chair and then walking up the stairs was very noisy and I couldn't sleep at all😓
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review of us in your busy schedule. Your evaluation is our greatest motivation. We will never let you down. We are looking forward to your next visit and wish you a happy life!
Sin03
Executive Loft (3 Beds)
Stayed in Sep 2024
Family
15 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
The location is convenient, with restaurants, convenience stores, and massages downstairs. It takes only 10 minutes to go to the nearby shopping mall. The customer service responded quickly. I will stay here again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review of us in your busy schedule. Your evaluation is our greatest motivation. We will never let you down. We are looking forward to your next visit and wish you a happy life!