Holiday Inn Newcastle - Jesmond Reviews

Excellent hotel. Great friendly staff. Nice location, 5 minutes in an Uber from town

Nice hotel in good location with east access to city centre.

Hotel location is nice. Car parking is nice

Good location close to Newcastle. Good bar ans resturant on site. Room was large and clean with a good shower. Staff provided a swift check in. Bar prices and food prices we reasonable

Room was ok. Overall good hotel and nice environment. Place was strategic

Well located and good size and clean room. A tad disappointing that the hotel now charges for parking….

Staff are friendly and helpful. Services are great. Feel like home.

Excellent hotel. The reception is very kind and gentle. I am satisfied.

Breakfast is nice and good

The traffic is very convenient, four or five minutes to the subway station, the hygiene is relatively clean, the room is a common problem in British hotels, but it is acceptable, what's the problem. There are many TV channels, and there is no way to cast the screen. The only downside is the internal design. I hold a big box in it and go around in circles. I'm dizzy.

Fantastic stay. Location is excellent, 2 minute walk to the metro station. Staff very welcoming and friendly. The hotel is spotless. Didn’t eat there so can’t comment on the food but the menu in the room seems to cater for everyone toiletries supplied. Normally in hotels it’s shampoo/ body wash. This one has separate shampoo, conditioner and body wash. There is a fridge in the room with bottled water, an iron and ironing board and a safe. Bed is comfortable. Absolutely no complaints

Draughty room - large gap under door letting light in and cold from the hallway . Lift not working and no signage to get to the stairs .

The heating/AC unit was not working in our room and the ceiling vents caused a draught which made the room feel even colder, so we used the plug-in radiator which was adequate enough to heat the room after roughly an hour. Because the room was cold, it made the bed feel cold too, so bedding down wasn't a cosy experience and I'm glad i took my pyjama's otherwise it would have been difficult to get to sleep. The lift broke down on Friday night and it was very difficult to navigate through the corridors to find our way around. We made reception aware of this, for health & safety reasons and suggested they sign post the exit for guests. We were told it would be done but the next morning, nothing had changed and we found ourselves again, roaming aimlessly around the building, trying to get out of the building, which we did by stumbling across the fire exit door to the car park. I was disappointed that we had to pay £10 per night for parking as last time we stayed here, there wasn't a charge.

Good place for exploring Newcastle and the North East. Clean, big spacious rooms, good breakfast, just 250 meters to Jesmond Metro Station. Great staff, all very friendly and helpful.