Crystal Orange Shanghai Safari Park Hotel Reviews

Nice hotel, but a little out of the way, as the nearest metro station is a good 15 minute taxi ride away, so getting to the hotel from any of the Shanghai airports or stations is a bit of a hassle. There is a shopping mall and wide selection of Chinese and western restaurants all within 800m of the hotel, so you would not have any trouble finding anything you want. The hotel is relatively modern, with very large screen TV's in the rooms, which provide a connected experience, although all the instructions are only in Chinese, which makes it a bit challenging. The bathroom and shower were great, and the toilet even had a heated seat! I used the self service laundry facilities (washing machines and dryers) at the hotel, which were excellent, clean and modern, and the hotel provides the washing detergent. Breakfast mainly catered Chinese food options, but they did offer a selection of fruit juices, toast, jams, croissants and breakfast cereal, which was sufficient for me. Generally the hotel staff were really friendly and helpful, taking the time to translate anything on their phones if required, but my stay was ruined by the woman at in charge of breakfast on my first day - I asked her politely for a knife to spread the butter and jam on my toast, and also for spoon, to eat my cereal with milk, but she abruptly shouted NO at me, and when I tried to explain what I needed and why a second time, she again just shouted NO at me, and gave me a fork then walked off! - This woman either needs to find a new job or receive some intensive training in customer service, as she was unnecessarily extremely rude - It was her behaviour that my stay at this hotel will be remember for, and nothing else - HORRIBLE!

Great hotel, location was a bit inconvenient. It's close to the Wild Animal Park, but not really any other attractions. Subway is about a 15 minute ride from the hotel. Overall, a good experience.

Modern hotel with a room service robot and curtains controlled by a button, lots of great touches for convenience. The TV was pay to use, this didn’t affect us. The reception staff were wonderful, they helped me twice to book taxi’s on their website chat apps to get me where I needed to be and helped me to get WiFi. Well placed location for a short taxi ride to the Wildlife Park which was lovely. Would stay again.

very good！

very nice、 very well

Facilities: Complete, modern and technological Sanitation: Clean and tidy Environment: Great Service: Good attitude, warm and thoughtful

The hotel is in a convenient location, the room is clean and tidy, the hotel facilities are complete, the breakfast is delicious, the waiter is friendly, I sent a courier to the hotel, the waiter helped to deliver it to the room, I will patronize it next time... a good experience

The hotel environment is very good, the facilities inside are quite new, especially the self-service laundry room, which is really convenient and is really good news for people on business trips. The service attitude is also very good.

The benchmark of mid-range hotels, with complete facilities, clean and tidy locations, and convenient parking. There are several similar hotels in this area, and this one is the first choice for hotels in this area.

Very clean, the bed is very comfortable, the shower water pressure is sufficient, the girl at the front desk is professional and kind ~ ~ Breakfast is delicious!

The room decoration is OK, the facilities are 8.5 points, but the internal configuration is not professional enough, some items are not fully placed, such as the shower head splashing water and need to be repaired and replaced in time, reflecting the lack of care in the hotel's management. Fortunately, the room price is moderate and the cost performance is good, so it is acceptable, it is recommended

The service is OK. The air conditioning pipes in the room we checked in at the beginning smelled, so we were quickly moved to another room. The breakfast was also good, with a variety of basic breakfasts. Most of the guests went to the zoo, which was very convenient. The takeaway was delivered by a robot. The quality of Huazhu Club is trustworthy. There is a Yuyuehui shopping mall nearby, which is a 3-minute walk away. Well, you can buy some children's toothbrushes next time...

The front desk is very welcoming, the room is clean, tidy and sanitary, and the smart room is very convenient. We booked a family room and the children loved it!

I came to Huinan for a business trip and stayed there for four days. It was quite comfortable. The lady at the front desk was very friendly and upgraded me to a room that was spacious and bright. The manager was also very good. She received me warmly throughout the entire stay and I was satisfied with my stay.