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Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(28)
Positive reviews(27)
Reviews with photos/video(9)
Awesome rooms(12)
Friendly staff(11)
Awesome stay(9)
Clean and tidy(8)
Relaxing hot springs(6)
Great location(5)
Negative reviews(1)
Yiruuuu
Stayed in Sep 2024
Couples
10 reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
Amazing stay at Senkei! It’s about 10-15mins walk from the Hakone station! Good location with great service ! Enjoyed their onsen very much! The food was great! Worth the price !
Guest User
Stayed in Jan 2025
Family
2 reviews
4.6/5
Great
Posted on Feb 6, 2025
When looking for a hotel in Hakone, I valued the hot springs. After all, it was my first time to bring my children here, and I hoped to have a brand new experience. I looked at many hotels on Ctrip, and finally I gritted my teeth and decided on Xianjing, which had an open-air hot spring and tatami-style beds.
1. Address: It takes a long way to get off the tram, but there are many small spots along the way. The scenery on the uphill road is also good, so we walked and stopped and walked quickly.
2. Hotel reception: When checking in, there was a Japanese gentleman who could speak simple English. Because we arrived early, we checked in and stored our luggage first, and asked us about the time to lay the tatami and the breakfast time for the next day. I wanted to book dinner, but was told that it was too late that day. When we returned to the hotel, a Chinese lady greeted us. She was very enthusiastic. Not only did she bring a small toiletries set for my brother, but she also went to the room to introduce the location of the open-air hot spring, the usage time, and the operation of the electrical appliances in the room in detail.
3. Room: The tatami bed is a typical traditional Japanese style. There is a heated table inside, which is also the kind commonly used by Japanese families. It is very comfortable to put your legs inside. Sleeping on the tatami is quite warm and not hard at all. The bathroom and toilet are separated into wet and dry areas, and are clean. The only drawback is that the air conditioning is not powerful. Even if it is turned on to 30 degrees, the room is still cold. I saw another comment before, which also said that it is cold in winter.
4. Soup: There are two types of open-air soup and indoor soup. There is only one open-air soup, which requires men and women to have separate time periods; the indoor soup is for men and women alone and can be used at any time. Both soups are **, typical Japanese style. The open-air soup is not big, the temperature is suitable, and it is very quiet. I originally wanted to go again the next morning, but found that the morning time period is for men, which is not a good combination (because the last time period the night before was also for men). I didn't try the indoor soup, which is a little regretful.
5 Breakfast: Breakfast is in the small restaurant at the door. It is set, one serving per person, with a combination of meat and vegetables. It is quite standard. The children are not used to the cold egg, but everything else is OK
6. Finally, let's talk about the price: 2600+ a night, which is really not cheap. It should be a holiday + I booked the hotel late, so I will feel the pain first, and I must book early in the future.
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6/12
Guest User
Stayed in Jan 2025
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Feb 17, 2025
Xianjing Hotel is very good, very clean, and the service is also very good.
But!!
The pictures and texts on this platform are completely inconsistent. The pictures are not the exterior or interior of Xianjing Hotel, but a more expensive hot spring hotel next door! Don't be fooled. This merchant is too unscrupulous.
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CherryShen
Stayed in Jan 2025
Family
4 reviews
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel has a very Japanese style, it is very clean and quiet. The Western breakfast has a wide variety and tastes great. The Japanese dinner we booked is also very good. There are many kinds of menus. I will translate them for you. Children also like tatami. The quilt is light but warm. It's a good experience. It takes about 10 minutes to walk to the subway station.
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Jiuan
Stayed in Dec 2024
Family
1 reviews
4.0/5
Very Good
Posted on Jan 30, 2025
Xianjing is about one kilometer away from the station. There will be a shuttle bus, which needs to be booked in advance. Although breakfast is one person per person, it is nutritious enough. This time we are a family of 7 and the room type is just right. We booked the room type of the pension and the Baolai , very good, worth recommending, even if you push the luggage yourself, it is not far from Hakone Yumoto Station, the environment is very clean, and the service staff are also very enthusiastic.
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Guest User
Stayed in Dec 2024
Family
1 reviews
3.8/5
Good
Posted on Jan 24, 2025
It is not recommended to come in winter. The room is cold and the air conditioner is noisy. There are many kinds of food but the taste is not good. The scenery in winter should be much worse than other seasons. It is better to come during the warmer time.
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6/9
Longnvbaitu
Stayed in Sep 2024
Couples
9 reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
Typical Japanese tatami room, the facilities are a bit old, the service is very good. Breakfast and dinner are included. The dinner is too full, nearly 30 kinds of food, and 12 kinds of breakfast. My husband likes it very much. There is a private hot spring in the room
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6/7
Guest User
Stayed in Dec 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
Booked a one night stay with two meals to deeply experience the Japanese hot spring culture. The hot spring was very comfortable, the two meals were exquisite and were eaten in the room, the service was excellent, and the privacy was strong. In the mountain view room, I brewed a cup of tea in the morning, sat by the window and sipped it slowly, and the whole world became quiet.
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lf1017
Stayed in Dec 2024
Family
8 reviews
4.2/5
Very Good
Posted on Feb 15, 2025
The tatami is quite comfortable to sleep on, and the hot spring is in the public pool downstairs. Men and women were separated and there were very few people when we went there.
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Cindy Yumi
Stayed in Dec 2024
Family
7 reviews
3.7/5
Posted on Jan 20, 2025
The location is OK, about 800 meters from the station. It is not as difficult to walk as imagined. It is relatively flat, with a little slope. The overall environment of the hotel is OK. The Japanese-style room is a bit old, and the facilities are a bit old, but clean. The room is large and the tatami is super comfortable to sleep on.
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Guest User
Stayed in Nov 2024
Family
6 reviews
4.2/5
Very Good
Posted on Feb 1, 2025
The hotel upgraded the room for us
The room is well-equipped, with plenty of indoor and outdoor hot spring facilities. However, the water pipes in the hot spring pool in the room have fallen into disrepair and only cold water comes out. No hot water comes out even after it has been turned on for a long time!
On the second morning, we walked outside, drank coffee, took photos, and the environment was pleasant.
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YaWen
Stayed in Sep 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
The front desk staff can speak Chinese and English and are friendly and friendly. The room is large and comfortable, and the outdoor hot spring is great. The hotel is located in the hot spring street, which is slightly uphill and takes about 15 minutes to walk. It will be difficult to walk there with luggage from Yumoto-Hakone Station, but it is acceptable for ordinary people or young people. Those with physical disabilities may consider taking a taxi or taking a taxi. drive.
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lamwumkt
Stayed in Apr 2024
Family
17 reviews
4.5/5
Great
Posted on Jun 7, 2024
It is a 10-minute walk from Hakone Yumoto Station. The hotel environment is very good and classical. There is a cafe by the river that serves a fixed Western breakfast. The service is good and enthusiastic. PS: when checking out, there was a Chinese-speaking customer service representative who was very arrogant. The room is Japanese style, and because of the straw mat, there will be a little smell. The room is very large and spacious, with a good view.
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MilanHei
Stayed in Mar 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The private bath is great. You can see the cherry blossoms from the room. The food is delicious. The food delivery service is very good. The location is close to the station. There is free parking. It is suitable for self-driving travel. It takes 20 minutes to drive to Hakone Shrine.