Kingtown Hotel Plaza Shanghai

Kingtown Hotel Plaza Shanghai Reviews

Kingtown Hotel Plaza Shanghai

No.126 Xinzha Road, Shanghai, ChinaView Hotel Details
Kingtown Hotel Plaza Shanghai
Kingtown Hotel Plaza ShanghaiKingtown Hotel Plaza ShanghaiKingtown Hotel Plaza Shanghai
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1 night

Kingtown Hotel Plaza Shanghai Guest Reviews

4.6/5
Very Good
3021 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(3021)
Positive reviews(2950)
Reviews with photos/video(444)
Friendly front desk staff(622)
Convenient location(334)
Easy to get around(301)
Close to metro(145)
Delicious breakfast(120)
Loved the view(63)
Average sound insulation(54)
Stayed multiple times(25)
Negative reviews(71)
Murshid_aleen
Superior Double Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Really great location , full of foreigners and worth the money , breakfast is to be bit improved
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future
Loith Hong Kian Soon
Boutique Double Room
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Awesome location and good service from the front counter. Room cleanliness and brightness very awesome as well.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future.
Gabor87
Deluxe Room (2 beds)
Stayed in Jun 2024
Business travellers
21 review
4.5/5
Great
Posted on Jun 18, 2024
Superior room doesn't look any different than the Deluxe room. So there is no point of paying more in my opinion. Only once have I got the bigger room while booking the Deluxe room so now I know the difference.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future
CelineS
Superior Room (2 beds)
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Excellent location and easily access to many hotspots, spacious room, friendly staff and service crews.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels.We are very happy that this stay has brought you a pleasant experience, and thank you very much for your affirmation of all aspects of the hotel.It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest.
Guest User
Boutique Double Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
One of the best hotels in Shanghai! It's in the centre of the city (we even managed to visit the whole city by foot!). The hotel was very clean, the staff very nice, there was a wide range of options for breakfast (including for vegetarians/vegans), you can use the gym for free and the WiFi worked really well (also if you use a VPN). Really recommended!!
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels.We are very happy that this stay has brought you a pleasant experience, and thank you very much for your affirmation of all aspects of the hotel.It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest.
siti nuramilah binti roslan
Boutique Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 24, 2024
The hotel clothes to xinzha road station which is exit 6,and there is park infront of the hotel which u can stroll at evening. Also tehre is halal food that cheap at xinzha road, exit 1. The staff at desk infront is very friendly and very helpful. Helping us in keeping luggage even process the check in early. Hotel close to people square where u can walk to nanjing street around 1km. Room also big. I would stay again here if i come to shanghai. Thank you.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future.
KaMzikankatha
Superior Double Room
Stayed in May 2024
Couples
13 review
2.5/5
Posted on May 19, 2024
The room we booked, had electricity cables exposed. The shower was broken. We weren’t given a wifi connection.
Response from Property: Dear guests, thank you for choosing Shanghai Plaza Kingtown hotel. As a hotel, we have many areas that need to be improved. Thank you for your sincere feedback and look forward to seeing you again and experiencing our improvements. All the staff of Kingtown Plaza wish you a happy work and everything goes well!
chanyoyo
Deluxe Room (Double bed)
Stayed in Jun 2024
Family
11 review
4.0/5
Very Good
Posted on Jun 25, 2024
Gooooooooooooooooooooooooooood The location is very convenient but little bit old
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future.
Anonymous User
Superior Room (2 beds)
Stayed in May 2024
Business travellers
5 review
4.7/5
Amazing
Posted on May 14, 2024
This hotel is good location. Not far from Nanjing road. Breakfast is good. Room is large. It has enough space to open big luggage.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future.
Linus
Boutique Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Strategic location; room is clean; friendly & helpful reception service; fragrance hand wash;
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future.
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Everything is good service including their reception. I like it.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future.
Guest User
Boutique Double Room
Stayed in Apr 2024
Solo travellers
3 review
3.5/5
Posted on Apr 29, 2024
Location is good. 10 min walk to People’s Square and Nanjing Pedestrian Street. Well connected by Metro Line 1 Red, station Xinzha Road. If you use bike system, the Bund is 10 mins ride only; or you can walk through Nanjing Street and get to the Bund while seeing its many shops and attractions. Starbucks and other coffee shops, as well as restaurants, close to hotel, less than 5 min walk. The hotel in general is OK. Confortable bed and spacious room, good bathroom and shower, good cleaning, provides complimentary mineral water. Staff: nobody speaks even 1% English. Come on guys, I know it is China, you should, at least the basics… they just could not communicate with me. You receive hundreds of intl’ visitors, make an effort (I am not a native English speaker either…). Bad point of the hotel. Breakfast: horrible. No options. Just fried eggs, some tomatoes and a few fruits. Regular filter coffee which was a bit burned and tasted bitter. Only manufactured bread (the one they sell in supermarkets). No fresh bakery. Sweet bakery like croissants of very low quality. And then Chinese food which I love but not for my breakfasts, maybe lunch or dinner. I suggest not to pay for thar breakfast at all.
Response from Property: Dear guests, thank you for choosing to stay at the Shanghai Plaza Kingtown hotels. It's a pity that you had an unpleasant experience. Your comments are very important to us! The problems you have reported have been passed on to the relevant departments. The hotel will find out the specific reasons and make improvements. We look forward to your continued support for Shanghai Plaza Kingtown hotels and our efforts and progress.
Guest User
Boutique Double Room
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 2, 2024
very convenient from neatby mrt station very friendly and responsive staff
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future
RB
Boutique Double Room
Stayed in Apr 2024
Solo travellers
4 review
3.7/5
Posted on Apr 10, 2024
Not so near in nanjing road. but the staff are nice and they help me whenever i asked them for help. All in all thr service is good.
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels.We are very happy that this stay has brought you a pleasant experience, and thank you very much for your affirmation of all aspects of the hotel.It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest.
Stas0978
Superior Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
I had Great stay here. Near the subway, breakfast was good. Room spacious and bright, great city view (from 5 floor)
Response from Property: Dear guest,greetings from Shanghai Plaza Kingtown hotels, hope you are having a good day. Thank you vey much for sharing your experience. We look forward to serving you better in the future