To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(428)
Positive reviews(421)
Reviews with photos/video(120)
Classy environment(81)
Close to beach(28)
Perfect for kids(20)
Great swimming pool(20)
Delicious breakfast(19)
Loved the beach(15)
Has rooms for families(12)
Friendly front desk staff(10)
Negative reviews(7)
VC
Craftsman Garden Twin Room
Stayed in Jul 2023
Family
8 reviews
5.0/5
Outstanding
Posted on Sep 7, 2023
Nice hotel , beautiful view and friendly people. Thank you to concierge 小林 for his help and attentive service , as well as to Chef in the restaurant on the first floor for delicious fruits compliment and kind lady in the restaurant for breakfast who allows to take it with us. We were glad and grateful.
Response from Property: The warmest communication between people is attentiveness. Every encounter is a new story. Yanyan is willing to love you with all her heart and give you the best experience on your journey! We will continue to work hard and look forward to meeting you again!
Guest User
Craftsman Garden Twin Room
Stayed in May 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 6, 2022
The hotel was beautiful! We had a great view of the pool and the room was really clean. There was a path directly to the beach. The staff were very friendly and helpful! If you want a quiet, relaxing place to stay, I definitely recommend this hotel.
Response from Property: 親愛的客人,燕燕看到您如此用心的點評,一下子熱淚盈眶!能得到您這樣的重視,我們真是三生有幸!當酒店從您的文字中流淌出來時,我們感受到了無限的美好和活力!您真是一位有着燦爛文采,懂得生活的可人兒!您的滿分好評對燕燕來説吃如此的重要,感謝您附上的照片讓更多的客人看到燕燕的美,讓我們感覺到一切的付出都是那麼的值得,感謝您的支持,相信我們會做的更好!希望您每天都有一個好心情,麼麼噠!~
Melinda
Craftsman Garden Double Bed Room
Stayed in Sep 2023
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Great stay
Response from Property: 感謝您的滿分好評!簡單的話語卻是燕燕最大的動力,我們致力於為所有到來的賓客提供更加細緻周到的服務,燕燕將繼續努力,並期待我們的再次相遇。時光不老,我們不散!等您再來!
Asahd
Craftsman Garden Double Bed Room
Stayed in Jan 2025
Couples
5 reviews
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel environment is very good and stylish.
The facilities are complete, and the swimming pool and hot spring are very clean.
The breakfast is delicious, better than many luxury star hotels.
The service is very good, especially the housekeeper Chen Huixin's service is very thoughtful, and hot milk is prepared for check-in at night.
Original TextTranslated by Google
Response from Property: Thank you for liking this beauty. Meeting is like the fluttering of butterflies on the windowsill in a poem. I give everything just to see that glance back. I want to send you an unforgettable journey. In the long years, I cut love into the depths of time. I hope you will be treated gently by the years and look forward to the beauty of meeting again! Hongyan Lintang·Happiness and auspiciousness
Anonymous User
Craftsman Garden Twin Room
Stayed in Jan 2025
Solo travellers
19 reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
The room is quiet and comfortable, the environment is very beautiful, far away from the hustle and bustle of the city, and the beauty of nature is intoxicating. I am very grateful to the housekeeper Xiao Wang for his excellent service and for helping to upgrade the room type. All aspects are satisfactory!
Original TextTranslated by Google
Response from Property: A comfortable environment can make you full of energy for the whole day, and your praise can also make Yanyan happy for the whole day. The growth of the little swallows is inseparable from the support and encouragement of their relatives, and your 5-point praise is our common goal in the future~~, Yanyan hopes that there will be a chance to provide you with real 5-point service~~(*❦ω❦)
Guest User
Craftsman Garden Double Bed Room
Stayed in Jan 2025
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
After we arrived, the hotel upgraded us to a suite. We originally booked an outdoor garden king-size bed room, which was so nice!!! The suite was very comfortable to live in. The dressing room, living room and bedroom were all separated, and the balcony was super large. It was indeed a high-end hotel. The butler Xiao Wang was super good. He helped us move our luggage to the room and delivered takeout to the room. He responded quickly to any help we needed. This was a very good experience. We were just a little rushed in our schedule, and we didn't have time to visit the beach wetland park that the hotel had visited. I will stay here again next time I come to Haikou! Thank you, butler Xiao Wang, for being super nice and making you feel at home~~~
Original TextTranslated by Google
Response from Property: Dear guest, Yanyan has read your comments over and over again. I am really grateful for your recognition and support! Yanyan must provide more guests with satisfactory and surprising services. We will continue to work hard to ensure that every dear guest can have a comfortable and pleasant stay! Yanyan welcomes you to come home often!
Feiwuhuanyoujun
Craftsman Garden Twin Room
Stayed in Jan 2025
Family
5 reviews
5.0/5
Outstanding
Posted on Feb 7, 2025
The hotel has a good environment, clean rooms, reasonable prices, and every staff member is very enthusiastic. The personal housekeeper Chen Huixin works seriously and this stay is very pleasant. The children like the parent-child room layout very much.
Original TextTranslated by Google
Response from Property: Thank you for liking this beauty. Meeting is like the fluttering of butterflies on the windowsill in a poem. I give everything just to see that glance back. I want to send you an unforgettable journey. In the long years, I cut love into the depths of time. May the years treat you gently and look forward to the beauty of meeting again! I wish you good luck in the Year of the Snake and a happy family ლ(°◕‵ƹ′◕ლ)
Guest User
Craftsman Garden Double Bed Room
Stayed in Nov 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The housekeeper Chen Huixin's service is very thoughtful. Fruits and various daily necessities are fully provided. The hotel is very good, and the room is clean, tidy, bright and elegant. It is a very good accommodation experience. The cost performance is very high in the hotel in that area. I will stay in this hotel in the future.
Original TextTranslated by Google
Response from Property: No matter how many years have passed, when you recall the scenes of your encounter with Yanyan, the corners of your mouth that unconsciously rise up are the sweetest marks. Good things do not change with time. Thank you for your love, Yanyan has always been there! I hope that in your memory, there will always be traces of our existence and the wonderful things we have added to you...
Guest User
Craftsman Garden Twin Room
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
The environment is comfortable, the hotel has good landscaping, the rooms are clean, the swimming pool is clear and clean, and it is close to Wuyuan River Wetland Park and the beach, which can be reached on foot. The housekeeper Lin Shirui is very considerate and warm to arrange the room. The questions raised are responded to in a timely manner and are very enthusiastic. Thank you very much! I will choose to stay next time.
Original TextTranslated by Google
Response from Property: Every bit of love is a touch and smile from the bottom of our hearts. It is our wish to make you satisfied and happy. Providing you with quality service is Yanyan's unchanging original intention. If you are satisfied, it is worth it!
Guest User
Craftsman Garden Twin Room
Stayed in Oct 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
A very satisfying trip. The hotel environment is very good. After breakfast and dinner, walking inside the hotel is like walking in a park. The back door of the hotel leads directly to Wuyuan River Wetland Park and the beach. The room is very spacious and there is a balcony to enjoy the cool. The breakfast is great, with island characteristics, including coconut rice, Hainan noodles, and salmon, which is better than many international five-star hotels. I will stay here again if I have the chance. In addition, the facilities in the room are not old at all, very clean and hygienic, and of high quality. The service staff are also very friendly. Areas for improvement: I feel that the front desk is not very good. Sometimes there is no one, or there is only one person, and it seems that they don’t know much about the situation of the hotel. Overall good reviews, exceeded expectations.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your recognition of Yanyan. A comfortable environment can make your journey full of energy for the whole day, and your praise can also make Yanyan happy for the whole day. The growth of the little swallows is inseparable from the support and encouragement of the relatives, and your 5-point praise is our common goal in the future! Yanyan will definitely share and improve the areas you propose for improvement. Yanyan hopes that there will be another opportunity to provide you with real 5-point service~~(*❦ω❦)
ĆurryWãaang
Craftsman Garden Double Bed Room
Stayed in Aug 2024
Solo travellers
10 reviews
3.5/5
Posted on Oct 17, 2024
Booked this hotel when I went to see Kanye West's World Tour. Very close to Wuyuanhe Stadium, you can drive there in a straight line.
Given a 5g Wuzhishan Black Tea gift box
and a 2778 yuan CDF tax-free voucher
Good service, but the facilities are old
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Haikou Hongyantang Hotel! I am very happy that the hotel's service has been praised by you. Your affirmation and support are Yanyan's greatest motivation. Regarding the facilities you mentioned, the hotel has been doing regular maintenance and upkeep on the facilities and equipment since its opening, only to provide travelers with a more comfortable accommodation environment. The hotel has always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. We sincerely look forward to your visit again!
Guest User
Craftsman Garden Twin Room
Stayed in Jan 2025
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel environment is very good, the room is clean and comfortable, and it is very quiet and comfortable. It is suitable for family travel and there is a swimming pool. The housekeeper Chen Huixin is kind and friendly, and works seriously and responsibly. It is a hotel very suitable for family travel! It was a great stay experience
Original TextTranslated by Google
Response from Property: No matter how many years have passed, when you recall the scenes of your encounter with Yanyan, the corners of your mouth that unconsciously rise up are the sweetest marks. Good things do not change with time. Thank you for your love, Yanyan has always been there! I hope that in your memory, there will always be traces of our existence and the wonderful things we have added to you...
Keleweifenda
Craftsman Garden Double Bed Room
Stayed in Jan 2025
Couples
64 reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
I chose this hotel after seeing the Wuyuanhe Wetland Park in Ant Forest. I didn't expect the park to be so small, but the hotel exceeded my expectations. It is the most cost-effective one in Hainan.
The hotel facilities are beyond the price range. The wetland park next to it is a five-minute walk to the beach. I don't know if it's because of the cold weather, it's quiet unlike Hainan. It's a good choice for friends who like quietness.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and five-point praise! A comfortable environment can make you full of energy all day long. The hotel is adjacent to Wuyuanhe National Wetland Park, with a superior geographical location and beautiful and quiet environment. It is your first choice for vacation. Welcome to come often! Yanyan looks forward to meeting you again!
Jianjiaganlu
Craftsman Garden Double Bed Room
Stayed in Apr 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Overall, I am quite satisfied with the hotel. It is close to the sea and the famous attraction on the west coast, the lonely tree.
The service attitude is quite good. There is a waiter named Lin Shirui who is very good. He asked me to bring more bottles of water and gave me 8 bottles directly. . . He is also a sincere person.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and being touched and surprised is what Yanyan has always pursued. Thank you for your review. Yanyan hopes to always be with you! !
Anonymous User
Craftsman Garden Twin Room
Stayed in Mar 2024
Other
61 reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The room was upgraded, clean and bright, the service was satisfactory, fruit was welcomed every day, the service staff was very polite and considerate, the surrounding environment was beautiful and the garden scenery was beautiful
1 box of Wuzhishan black tea gift pack
Original TextTranslated by Google
Response from Property: Dear guest, Yanyan was moved to tears when she saw your thoughtful review! We are so lucky to receive your attention! When the hotel flows out of your words, we feel infinite beauty and vitality! You are really a lovely person with brilliant writing skills and who understands life! Looking forward to coming again, muah! ~