To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(441)
Positive reviews(433)
Reviews with photos/video(125)
Classy environment(82)
Large rooms(25)
Loved the beach(23)
Close to beach(23)
Friendly front desk staff(15)
Great swimming pool(12)
Perfect for kids(6)
Has facilities for children(3)
Negative reviews(8)
VC
Craftsman Garden Twin Room
Stayed in Aug 2023
Family
16 reviews
5.0/5
Outstanding
Posted on Sep 7, 2023
Nice hotel , beautiful view and friendly people. Thank you to concierge 小林 for his help and attentive service , as well as to Chef in the restaurant on the first floor for delicious fruits compliment and kind lady in the restaurant for breakfast who allows to take it with us. We were glad and grateful.
Response from Property: The warmest communication between people is attentiveness. Every encounter is a new story. Yanyan is willing to love you with all her heart and give you the best experience on your journey! We will continue to work hard and look forward to meeting you again!
Guest User
Craftsman Garden Twin Room
Stayed in Jun 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 6, 2022
The hotel was beautiful! We had a great view of the pool and the room was really clean. There was a path directly to the beach. The staff were very friendly and helpful! If you want a quiet, relaxing place to stay, I definitely recommend this hotel.
Melinda
Craftsman Garden Double Bed Room
Stayed in Oct 2023
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Great stay
Jianjiaganlu
Craftsman Garden Double Bed Room
Stayed in May 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Overall, I am quite satisfied with the hotel. It is close to the sea and the famous attraction on the west coast, the lonely tree.
The service attitude is quite good. There is a waiter named Lin Shirui who is very good. He asked me to bring more bottles of water and gave me 8 bottles directly. . . He is also a sincere person.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and being touched and surprised is what Yanyan has always pursued. Thank you for your review. Yanyan hopes to always be with you! !
The room was upgraded, clean and bright, the service was satisfactory, fruit was welcomed every day, the service staff was very polite and considerate, the surrounding environment was beautiful and the garden scenery was beautiful
1 box of Wuzhishan black tea gift pack
Original TextTranslated by Google
Response from Property: Dear guest, Yanyan was moved to tears when she saw your thoughtful review! We are so lucky to receive your attention! When the hotel flows out of your words, we feel infinite beauty and vitality! You are really a lovely person with brilliant writing skills and who understands life! Looking forward to coming again, muah! ~
Guest User
Craftsman Garden Twin Room
Stayed in Mar 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel is in a very good location, close to the seaside and the Wetland Park. You can just walk there, which is very convenient. Fruits are given away, and many disposable items are provided for free, including steam eye masks (very useful), rubber bands (I later went to sea to learn electric surfing thanks to this rubber band), disposable bathtub plastic films, etc., which are all very practical. The hotel service is very good, the room is clean and sanitary, and the housekeeper Chen Huixin is very considerate and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, Yanyan has read your comments over and over again. I am really grateful for your recognition and support! Yanyan must provide more guests with satisfactory and surprising services. We will continue to work hard so that every dear guest can have a comfortable and pleasant stay! Yanyan welcomes you to come home often!
Guest User
Craftsman Garden Twin Room
Stayed in Feb 2024
Family
16 reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
It's very good. The housekeeper Xiao Wang is very nice. All kinds of services are also in place. The free clothes drying service is especially helpful in the humid climate near the seaside. The hotel garden is very good, with beautiful tropical plants. It is right on the edge of the Wuyuan River, and the estuary and beach are beautiful.
Original TextTranslated by Google
Response from Property: Yanyan is so polite. Thank you for your compliment. Our Xiaoyanzi service has lived up to your expectations. Yanyan is very reassured. Your approval has given us joy from within... We look forward to seeing you again. Happy New Year
Guest User
Family Room
Stayed in Jan 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 23, 2024
The hotel has good service, complete facilities and beautiful environment. The housekeeper Lin Shirui is especially considerate. She called in advance to ask about the children's preferences and prepared snacks and toys.
Original TextTranslated by Google
Response from Property: Money can't buy you what you love! No matter how many sweet words we say, they can't compare to the satisfaction of our loved ones. We will keep working hard and hope that you will continue to accompany Yanyan! No matter how difficult the road ahead is, we will brave the wind and waves and be ingenious, just to bring you the most considerate service and the most special journey. Looking forward to seeing you again!
Guest User
Wetland Ocean Melody Twin Room
Stayed in Feb 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
The beach is behind the hotel, which is great
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Haikou Hongyantang Hotel. Yanyan is very happy that you have placed your trust in us. With an ideal location overlooking the river and the sea, we hope to bring you a relaxing journey. Yanyan wishes you a good mood every day~
Guest User
Family Room
Stayed in Feb 2024
Family
2 reviews
4.2/5
Very Good
Posted on Feb 2, 2024
Everything else is fine, except the musty smell.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review in your busy schedule! I am sorry that this stay did not bring you a perfect experience. The hotel is your home away from home, a harbor that provides comfort and warmth. The feelings of the guests are what Yanyan values most! Thank you very much for your feedback. Since Hainan returns to the south wind from January to March every year, and it happens to be the return of the south wind these days, the humidity is very high. The hotel is also equipped with a dehumidifier to reduce indoor moisture and avoid moldy odors as much as possible. We will continue to optimize and adjust, and strive to get closer to your expectations! Looking forward to your visit again and witnessing Yanyan's changes!
cykwlp
Craftsman Garden Twin Room
Stayed in Dec 2023
Couples
5 reviews
5.0/5
Outstanding
Posted on Dec 29, 2023
Complete facilities, convenient transportation, near the sea
Original TextTranslated by Google
Response from Property: Privacy, seclusion and comfort are Yanyan's characteristics! If there is a destiny, come uninvited; if there is no destiny, begging is useless! In fact, fate is best left to nature! If you don't cherish it, you will leave even if you say you cherish it; if you can cherish it, you will always be there even if you don't say you cherish it! I have confirmed with my eyes that I have met the right you. I am grateful for meeting you. Yanyan welcomes you to come home often! (*╹▽╹*)
Guest User
Family Room
Stayed in Apr 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel environment is elegant, clean and tidy. There are many places to play around. It is also one of the few tourist check-in attractions in Hainan. If I have the opportunity in the future, I will stay in this hotel. Good reviews
Original TextTranslated by Google
Response from Property: Lanling wine is like tulips, and the amber light is in the jade bowl, which makes the host drunk and the guests forget where they are. I hope Yanyan can use her full enthusiasm and sincerity to keep your footsteps and keep your heart!
Bamushitaiteyangqiong
Craftsman Garden Twin Room
Stayed in Dec 2023
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
Close to the sea, nice environment
Original TextTranslated by Google
Response from Property: A comfortable environment can make you full of energy for the whole day. The hotel is adjacent to Wuyuanhe National Wetland Park, with a superior geographical location and a beautiful and quiet environment. Thank you very much for your affirmation and five-point praise! Simple words can also make Yanyan happy for the whole day. Yanyan looks forward to meeting you again. I wish you a happy trip and welcome back!
Guest User
Craftsman Garden Twin Room
Stayed in Aug 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 30, 2023
On the morning of check-in, the hotel housekeeper Chen Huixin called to discuss our needs. Hearing that we had brought children, they prepared tents and children's drawing books and toys for us, which can be said to be very thoughtful. It was my first time to visit Haikou, and I also saw Hongyantang recommended for blind selection online. The result was beyond expectations. The hotel environment is very good, the scenery is unique, the facilities in the room are complete, and the children's towels, toothbrushes and other supplies are thoughtfully prepared. We When we were going to dig sand, the housekeeper contacted us and sent us sand digging tools. Although we only stayed for one night, I was really satisfied with everything. I will consider staying here next time I come to Haikou.
Original TextTranslated by Google
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are what Yanyan has always pursued. Thank you for your review, Yanyan hopes to be with you all the time! ! !
Guest User
Family Room
Stayed in Feb 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
The hotel room is great, with a large terrace. The butler service is great, and it is very close to the new harbor, which is very convenient. I will choose Hongyantang next time
Original TextTranslated by Google
Response from Property: Thank you for your love for Yanyan. Yanyan is happy because of you! The Xiaoyanzi team is always ready to serve you again and look forward to your visit again!