Orange House Apartment (Shanghai New International Expo Center) Guest Reviews
4.6/5
Very Good
581 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(581)
Positive reviews(568)
Reviews with photos/video(59)
Convenient location(67)
Easy to get around(59)
Classy environment(55)
Quiet & comfortable(43)
Close to metro(29)
Friendly front desk staff(18)
Perfect for business trips(9)
Poor air conditioning(7)
Negative reviews(13)
Kuzin
Single Room
Stayed in Jul 2024
Couples
11 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
Good clean hotel with clean rooms and white sheets. It is not apartment, more like hotel room. 24 hour convenience shop in the building. 24 hour reception. Just 10 minutes walk through the park to Maglev and subway station.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Queen Room
Stayed in Jun 2024
Travel with friends
13 reviews
4.5/5
Great
Posted on Jun 25, 2024
Good hotel, friendly staff, small room but clean and new, walk around 15 mins to metro
Response from Property: Thank you for your good comments. Your good comments are a kind of motivation for us, just like the spring breeze, blowing open the door of our hearts. We will serve you more diligently and hope that you can enjoy your stay and come again next time. Thank you!
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Travel with friends
6 reviews
3.0/5
Posted on Aug 22, 2024
Hotel is 1km away from the Longyan road station but away from the main attractions.
Room was not so clean and the air condition didn't work so well. The bed was hard, maybe ok for local people.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Екатерина
Single Room
Stayed in Jul 2024
Solo travellers
7 reviews
4.5/5
Great
Posted on Sep 11, 2024
I was satisfied with everything except for the location. The way was too long and not very safe late in the evening and early in the morning
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.
Maria13579
Queen Room
Stayed in Jul 2024
Couples
9 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Good hotel with amazing staff! Conveniently located a short walk from Century Park mrt and longyang mrt. Also nice for runners to have century park less than a kilometer away - went running there suring our stay and loved it.
The highlight of our stay, however, was the staff! We wanted to buy an extra suitcase on YD, but found that this was practically impossible without a Chinese number when ordering to China. Thankfully, 毛主君 who was working at the reception, spent a good 15 minutes brainstorming with us and ended up figuring out a way to order it. Really really thankful for the fact that he managed to help us out and with such a great attitude!
Response from Property: I am the staff who helped you that day. Thank you very much for your recognition of my work. Thank you very much for your evaluation of our hotel. We will continue to work hard to serve every guest well.
LUDOVICO MORARA
Queen Room
Stayed in Jul 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Jul 23, 2024
(Written in June 2024) Good location, pretty close to Longyang station (subways and maglev train to Pudong airport). The staff is flexible and always tries to help, but they only speak Chinese. No English unless they use a translation app.
The air-condintioning at the entrance is always freezing cold 🥶
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
ItsMooo
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
12 reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
stay here for a day, and it’s really convenient and near the center of the city
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Lanyangyangchirourou
Single Room
Stayed in Oct 2024
Business travellers
5 reviews
4.5/5
Great
Posted on Oct 29, 2024
The soundproofing of the room is average, but it is not bad after moving to the inner room. It is quieter. There is a washing machine, which is very convenient. The room is also very clean. The bed is a bit hard, but it is not a big problem. The surrounding subway station is a little far, about 15 minutes walk.
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Guest User
Single Room
Stayed in Oct 2024
Solo travellers
7 reviews
1.5/5
Posted on Oct 25, 2024
The house was seriously inconsistent with the actual pictures. It was written that it was 20 square meters, but it was not 20 square meters at all. I originally booked it for four days, and then I canceled it. The next day I moved to another one. The soundproofing was not very good, and I could hear the footsteps outside. Their staff was still working on the road in the early morning, so I didn't sleep well!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Huxianxiaoge
Single Room
Stayed in Sep 2024
Business travellers
12 reviews
4.8/5
Amazing
Posted on Sep 24, 2024
The room is very satisfactory.
Facilities: The facilities are complete and everything is good.
Hygiene: The hygiene is OK, and it is rare to be clean.
Environment: The environment is OK, centrally located.
Service: The service is also good, and any problems are actively solved. First choice for business trips and travels
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travellers
3 reviews
3.8/5
Good
Posted on Sep 19, 2024
Booked because of the New International Expo Center exhibition. The distance is relatively close. It is very close to the exhibition center by taxi. It only costs more than ten yuan and it takes 7-8 minutes to get there. The most important thing is that you can get there in 5 minutes by taxi in the morning, and it takes only 10 minutes to walk to the subway station. The most important thing is the distance advantage; the service response is very fast. I left something at the hotel and they quickly helped me find it and mailed it. I like this 👍 The environment and hygiene are normal. The hotel does not have a TV, but there is a washing machine. I think the hotel should provide breakfast. Otherwise, breakfast can only be at Shaxian Snacks downstairs. The only choice
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Queen Room
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 16, 2024
The service attitude is very good! Convenient transportation, not noisy, there is a supermarket downstairs, and there is a place for children to read. The house facilities are complete, and the children live very happily! It is very close to the subway station and there is a Metro supermarket. The photo of the child is not very clear!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Cozy Queen Room
Stayed in Aug 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 9, 2024
It is very close to the subway station and the exhibition center. It is very convenient to go there. The transportation is convenient. The hotel staff is warm and helpful. The room is clean and tidy. In short, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.
Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Other
6 reviews
2.2/5
Posted on Aug 1, 2024
Although it was not the National Day or Spring Festival, the bed by the window in the room that cost more than 2,000 yuan was a hard bed!!! My waist hurt so much when I slept there!
The backrest of the stool was broken, and the walls and floors were broken. There were two rooms, only one of which had normal water supply for showering, so we had to take turns to shower in the other room. The air conditioner in one room was set to the lowest temperature, and we woke up from the heat when we were sleeping. We had to go to the front desk to get toothbrushes every day, and there were basically no other facilities. The most hateful thing was the woman at the front desk. Not only was her attitude bad, but she didn't even provide basic services. Only the attitudes of the other two men were okay. The card she opened couldn't open the elevator, and she didn't say that she could swipe that elevator. She watched me swipe the card to open three elevators one by one, and she was actually watching the joke. I angrily asked why it couldn't be opened, and she just said "Try again". The other man saw it and hurried over to help deal with it. Is this kind of person qualified to be a front desk? When I was leaving, the front desk clerk directly asked me to give a good review. Now I know how good reviews come from. Everyone should keep their eyes open and choose carefully. If you don't mind, you can ignore my comment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
When I took my kids out for a vacation during the summer vacation, I wanted a clean and comfortable place to stay. This place lived up to my expectations and was just as good as I imagined. I will choose Orange Home again next time. It is economical and super good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.