Name: Staybridge Suites Boston-Quincy
Address: 1 Arlington St, Quincy, Massachusetts, 02171, 1 Arlington St, Overseas, United States
Rating: 4.2

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Staybridge Suites

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The Front desk especially Mr. Travis was very helpful and cooperative. The housekeeping forgot to clean the room one day and Mr. Travis apologised

Not very pleasant. Will not choose again.

24-hour front desk

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

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Chinese

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King Studio Suite

Studio King Suite with Mobility Accessible Tub

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing.  I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later.  The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good.  Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

Stayed at this hotel for 4 nights in March 2024. Staybridge Suites and Holiday Inn Express seem to be 2 hotels in one with a gym but no pool. We figured the difference is that Staybridge Suites have a small kitchenette in the room which was very useful for us. Our room included a full-size fridge with freezer, cook top, dishwasher, sink, basic dishes and cutlery, coffee machine. Daily hot breakfast buffet was included which is a bonus. The selection was somewhat small but we always found something to eat.   This hotel is just outside of Boston but it’s still easy to access downtown Boston. In my opinion, the hotel is well situated as there’s a grocery store down the street, some restaurants, Target, and a pharmacy all within walking distance. The transit station is conveniently a short walk across the street. We bought a 7 day transit pass and took the subway everywhere during our trip, which was cost-effective and less stressful than driving. According to my research, parking in Boston can be hard to find and very costly. I found the subway system easy enough to figure out and if you enter the destination in your phone maps, it should tell you exactly which subway line to take.    The only cons I can think of for this hotel: Limited parking as the lot is quite small for the size of the hotel. Parking fee was $15 USD per night. Not located directly in Boston but if you don’t mind the commute, it’s a great option.   I recommend this hotel and I would stay there again if I ever return to the Boston area.

The room is very good, the waiter is good.

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15.2km from General Edward Lawrence Logan International Airport

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Discover 102 reviews of Staybridge Suites Boston-Quincy, rated 4.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Staybridge Suites Boston-Quincy Reviews: 102 Verified Reviews Latest 2024 | Trip.com

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