Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
GGuest User2026.04.11
The service here is wonderful! The staff are very friendly, and the receptionists are incredibly helpful, making the check-in and stay very smooth. While I enjoyed the hospitality, the breakfast menu was a bit disappointing. It was very basic and lacked any 'standout' dishes that would appeal to tourists. Great service, but the food options need more variety
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
GGuest User2025.11.25
I stayed at Unit No. T2-21-10. I love everything about this unit. The strong water pressure, nice seaview, overall cleanliness - beds, pillows, etc, facilities - swimming pool & laundry available on the ground floor and located strategically. Will definitely repeat my stay in this unit.
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
GGracia Guevara2026.03.01
We had a lovely stay at The Luma Hotel. I instantly fell in live with their interior the moment I saw it on social media, more so when we got to experience staying in it. Apart from their impeccably well-thought of interior design, I also appreciate how accommodating their staffs were as well as how convenient the location of the hotel. Would definitely come back once I visit Kota Kinabalu
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
BBujiangbaidadeafu2026.03.01
This is a great hotel located near the city center and very convenient for the airport. The facilities are excellent, with everything you need, including a swimming pool and fitness center. It's a good option for a quick overnight stay if you arrive late at night, though the breakfast is just okay. The front desk staff were fairly friendly. The scent in the elevator was a bit odd, though.
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
Yyggoout2026.03.30
The hotel is in a good downtown location, close to Gaya Street, nearby jetties, and malls. The sunset views from the rooftop are also beautiful. For breakfast, I recommend trying items from the à la carte menu (which are free) – they're quite good. The buffet items, however, were pretty standard.
The hotel is generally new but the pool is a bit small. For rooms, try to get a higher floor as lower floors have obstructed views. Overall, if you're looking for value for money, it's pretty average, but if that's not a concern, I'd recommend it. 🥸
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
SShanghaibaoshilvxing2026.03.14
The hotel is just a 10-minute walk from the beach, which is ranked as the third best sunset beach in the world. It's an older hotel with small balconies and a quiet atmosphere. The front desk was able to arrange an early check-in. They speak fluent English, but didn't understand any Chinese. There aren't many food stores nearby, and seafood is quite expensive. It's a convenient 10-kilometer taxi ride to the city center.
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
AAIMRAN ABDULLAH2026.02.05
Stayed for 2 nights for business purposes
Booled for 2 days breakfast but eventually too tired to woke up very next morning so i skipped it
Anyways price was on the average to high side, internet wifi is ok
The downside is the spillage of water after u taking a shower, up to the toilet door, surprisingly water pressure was superb
5-10min to Imago Mall walking distance
Recommended to stay
Room was spacious
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
SSydSydney2026.03.24
I expected a great hotel stay and they delivered. All the staff were lovely. Thank you for that.
My only issue is the lack of room information regarding what is available in the hotel. Normally I would expect marketing information and menus for restarunt and bar in the room. The TV does give room service menu but was not required.
Fortunately we found Ben, the Concierge in the lobby who very kindly explained what we asked, and provided a map for the area. Very welcome. Thank you very much.
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
ZZini_Bonz2026.04.03
AMAZING!!!! The staff here! They are so unbelievably friendly and helpful. They truly made me feel so special and welcomed throughout my stay. Especially the ladies at breakfast and the guys at the door. I got the seaview room and that view was breathtaking! Front row seats to that sunset every day! The rooms are very clean and the beds and pillows are extremely comfortable, would 100% recommend if you’re looking for a comfortable and relaxing stay. The rooftop bar also has the best view of the sunset in my opinion. Breakfast was great, too- so much choice!
Hotel near City Center,Kota Kinabalu91.2% of visitors choose this area
AAnonymous User2026.03.23
They gave me a great sea-view room. There was a slight noise from the bathroom plumbing, but thankfully no bad odors. The location is very convenient, with a direct sea view, right next to Shuguang Plaza and the pier. It's super convenient.
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8.4/10
Very Good
IIvy Jasson EbalNice place and near to 1borneo Hypermall,All staff were friendly and polite,gud services, the room was clean and confortable,we book deluxe king,nice for kids with a bathtub, food was good and all amenities are complete.
Awesome and wiil come again soon!
The price was worth it.✌🤩
MMs JenUpon check-in, the staff were very helpful, friendly, and accommodating. I requested twin beds for both rooms, and Mr. Matthew at the reception assisted me with my booking.
Initially, both of the rooms was assigned in an area under construction. He informed us that there might be noise coming from the Tanjung Wing. However, we didn’t hear any noise during our stay—maybe because we were always outside enjoying the beach view. 😊
He also gave us complimentary breakfast for 2 days. Since we were 5 people, I expected to pay for one person’s breakfast, but he kindly included it for free. On top of that, he arranged an extra bed for one of the room. Matthew was truly accommodating and helpful—thank you, Matthew! 👍
The food was delicious (“masarap”), and all the staff were very friendly and nice. I especially enjoyed the sunset. Unfortunately, we weren’t able to try the sunset bar since reservations are required a day in advance, and it starts at 6 PM with a dress code.
The amenities were excellent—kids will definitely enjoy them. Everything is conveniently located inside the property, including a movie theater, game area, kids’ club, and even an ice cream bar. 🍦☀️🎬☺️🥰
XXiaolanmaosarahThe hotel was really just so-so, but its location is great. It's only a 10-minute walk to the pier for boat excursions, and there are supermarkets and restaurants all around. However, I really have to complain about the hotel's service. We were two adults and one child, and we brought our own toiletries. We just wanted to ask for one more bath towel, but the hotel refused... Honestly, it's the first time I've encountered such a stingy hotel. I wasn't trying to take it home; it's just that two towels aren't enough for three people to shower. That's easy to understand, right? Seriously, it's speechless...
AAnonymous UserThey gave me a great sea-view room. There was a slight noise from the bathroom plumbing, but thankfully no bad odors. The location is very convenient, with a direct sea view, right next to Shuguang Plaza and the pier. It's super convenient.
GGuest UserResort was huge, we had to walk quite a bit to get to our room. Services was good. Staff was trying best to help when we needed. First day we arrived there were lots of guests, and pool water was so murky. Luckily after the big group left, pool water turned to normal. Kids area was a bit small and old, and was a bit far away to get to. We had half board package - buffet dinners were pretty nice. Different cuisines every night thought out our stay. Our favourite restaurant was Oceano. Good food and clean environment. Room was big, beds were comfortable.
My kids enjoyed the horse riding there too! The stable staff Adil and Nelson were excellent. They work really hard during such hot weather with big smiley faces! Give them tips if you can. My kid had fun playing archery too! Seldon was wonderful, very patient.
We watched the fire dance at the beach. Such a good show!! However, Many Sandflies in the beach area. My partner’s legs got hundreds of bites after being at the beach for around 30mins. We chatted with some other guests and they had the same problems, some even at the pool area. Really need to watch out. Very itchy and wasn’t able to sleep at night because of the itchiness. Never had such experience at other resorts. The manager gave us some powder which gave temporary relief.
The chairs and cushions of the buffet restaurant and the bar area have lots of bird poo. You would be lucky to get one clean one.
Will still recommend this resort. I’m sure they will try better to solve the above problems.
GGuest UserThe service here is wonderful! The staff are very friendly, and the receptionists are incredibly helpful, making the check-in and stay very smooth. While I enjoyed the hospitality, the breakfast menu was a bit disappointing. It was very basic and lacked any 'standout' dishes that would appeal to tourists. Great service, but the food options need more variety
GGuest UserFacilities: The facilities are a bit old, but that's to be expected given the age of the hotel.
Hygiene: The hygiene is very good.
Environment: The room is spacious enough for two adults and two children.
Service: The service was very enthusiastic.
Booked through Ctrip, and the hotel didn't charge an extra deposit!!!
We had a great time playing! Definitely go with a tour group – my broken English made things really difficult!
SShihongkingiGreat service. Decided to book the hotel at the very last minute. Booking confirm almost immediately. Did not bring charger but luckily i got my usb with me and the room have a plug that can be direct plug in usb. The view is splendid,(i choose sea view) unfortunately they did not provide free parking. I was charge about rm 22 for 1 overnight stay.the hotel itself is walking distance to anjung kinabalu.the breakfast limited choice for weekend stay, but the food is delicious.i would recommend this hotel 8.5/10
WWanggou123The hotel is quite close to the airport, about a 15-minute drive. One side of the hotel offers sea views, while the other faces the road. The sea-view rooms provide a much better and quieter stay, with no disturbance. On the other hand, rooms facing the road can get noisy at night due to motorcycles. The hotel is also conveniently located just a 10-minute drive from the city's largest shopping mall, making it quite accessible.
GGuest UserThe room was very spacious, and the location was absolutely fantastic, close to all the attractions. Plus, it was an absolutely stunning sea-view room overlooking the bay. Being on the 24th floor, we could even see the Pink Mosque, the Floating Mosque, and Mount Kinabalu, which was really nice. The online service was also excellent; the service attendant, Aqilah, was very patient in helping us with various issues and even provided free luggage storage. We were very satisfied with the service!
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