They charged an extra half room fare for early check-in which was not required at all because at vaishno devi most of the people just come & have a shower and then leave for the darshan.
1. The bath tub was not cleaned properly
2. The trash was not taken out of the room
3. The dinner tables were mostly not clean and cutlery was missing. Dinner table cloth was never there.
4. Bathroom door was jam.
5. Carpet was very dirty
I had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
Courteous staff, property maintenance is up to the mark. Best thing was the staff helped us with early check-in (basis availability) without even we asking for it. Free pick up and drop till banganga. Overall a must stay place for good experience
Good property with very good staff who is always eager to help. The food preparation is great and clean and tidy rooms. Few exceptional staff i encountered 1. Happy and yudhvir are awesome chauffeurs and make you feel like home. 2. Chef ankit and staff ganesh and tamanna are great in the cafe. Also happy to help and serve hot and tasty food. 3 the manager gaurav and front desk staff komal and kavya really helped us throughout the stay. I requested a late checkout as my transportation back home was delayed, they were happy to accommodate 4 sujeet in the spa worked wonders which this technique. Highly recommend for a family stay.
Fantastic vacation , thanks to the hospitality . visited during 2nd week of November . Light snowfall with ice all around . Everything was LIT from breakfast to supper . Keep it up !
Beautiful property, far from main town. Need to have your own convenience. Good food. Kitchen manager is excellent looking after us as a family.
Great
45 reviews
9.3/10
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JPY 9,528
per night
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6.5/10
GGuest UserThe hotel was so good and the staffs are very cooperative and have a good hospitality manner. And the view from each rooms was breathtaking.
LLoneThe Orchard Retreat & Spa is a serene and delightful escape, perfect for those seeking peace and relaxation. The staff is exceptionally welcoming, and the food is excellent, with delicious Kashmiri and international dishes. The lush surroundings, luxurious amenities, and warm hospitality make it an ideal spot for a quiet, rejuvenating stay. Highly recommended!
GGuest UserI had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
YYAFEIThe hotel is very good in Srinagar. It is built against the mountain and is very safe. There is the only entrance to the mountain below, and the UN observer camp is below the hotel. There is a place to eat when you go out, and it is very convenient to go to the center of Srinagar nearby, walking to Banda Lake. The room is not small and hot water is enough. The breakfast was good.
RRajpal KhanijouBeautiful property, far from main town. Need to have your own convenience. Good food. Kitchen manager is excellent looking after us as a family.
GGuest UserThe itc heevan hotel in srinagarv is a fantastic property. Very well maintained rooms, spacious lawns, badminton courts, gym and excellent service by the staff. It is close to dal lake and other sightseeing points like nishat garden etc. Overall, a must stay place and we will definitely recommend strongly.
GGuest UserThey charged an extra half room fare for early check-in which was not required at all because at vaishno devi most of the people just come & have a shower and then leave for the darshan.
GGuest UserThey made sure we had great time. Service was great. We went in winters and had few plumbing issues but they tried their best to fix them. Overall it was great experience.
How much is the average rate for hotels with Spa in Jammu & Kashmir?
For hotels with Spa in Jammu & Kashmir, the average price on weekdays is JPY 30,093, and the average price on weekends (Friday–Saturday) is JPY 30,321.
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