Hotels With parking in West Yorkshire, United Kingdom

The hotel itself was decent, but the staff were quite poor. Even though there were other rooms available, they deliberately gave me a room at the very end of the hallway. After checking in, I found out the window was broken. I asked to switch rooms, and upon my request, they gave me a room very close to the elevator.

The hotel breakfast was delicious and had a good variety. The front desk service was excellent; we arrived early and they thoughtfully arranged an early check-in for us. The hotel's location is super convenient, very close to both the bus station and the train station. The only minor drawback was that the cleaning staff entered the room without knocking to ask if we needed anything.

The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away. As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries). By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience. The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.

Nice enough hotel, room was spacious and well equipped. But it was a little bit old and grubby in the bathroom, not terrible but not brilliant. The old building is lovely but the extensions are pretty ghastly.

The apartment was very clean with large shower room and comfy bed. The communication was great and the snacks and tea making facilities were spot on. The only problem we had was the light outside our apartment 34 was not working which left the steps dimly lit and had to use phone torch to open door with the key when returned from evening out. Would definitely stay again though. Thanks

During a difficult personal visit with no definite leave day, the staff couldn't be of more help and understanding. Thank you to all the team.

I had a wonderful stay at this hotel and would happily rate it 4.5 out of 5. From the moment I arrived, the staff were welcoming, professional, and always ready to help with any requests. The room was clean, comfortable, and well-maintained, with all the essential amenities provided. The bed was especially comfortable, ensuring a great night’s sleep. I also appreciated the quiet atmosphere, which made it easy to relax. The location was very convenient, with easy access to nearby attractions, shops, and transport links. Breakfast was enjoyable with a good variety of options, although there is still a bit of room for improvement in terms of selection. The only minor downside was that some facilities felt slightly dated, but this didn’t significantly impact my overall experience. Overall, I had a very pleasant stay and would definitely recommend this hotel to others. With a few small improvements, it could easily be a perfect 5-star experience.

Great location for our stay, central for what we were there for. Pricey for what you get but for the time of year it was to be expected. This was a very rare mother/daughter night away for my daughters 15th birthday, info as added to our “special occasion section” upon booking but sadly no note or card upon arrival. Hotel was spotless but our room (209) had a potent stench of sewerage upon check in. Bed was SO comfy which was a plus. S

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.