Posted on Jan 26, 2025
Guest UserOur stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact!
However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby!
Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet.
The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement.
Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!
In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay.
Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.
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Price per night from£ 56
Posted on May 5, 2025
Guest User
The three-day and two-night trip was contacted by the handsome butler Xiao Yin on WeChat one day in advance to recommend nearby restaurants and places to visit. We set off early the next day. The May Day hotel room was full and had not been cleaned yet. We could get the room card after dinner. The butler service was really nice. He helped with the luggage and parked the car. The shuttle bus personally sent us to the room. Along the way, he briefly introduced the location of the park and the location of the hot spring. The car was parked very close to the room. The fruit and drinks in the small refrigerator in the room were unlimited and free. He also gave my daughter a park doll. My daughter said she liked rafting, and Xiao Yin also gave her a rafting ticket~ In short, the service was very attentive.
Next to the hotel is the Jialebi Amusement Park. When checking in, you need to scan your face. When entering and exiting the amusement park, you need to scan your face. There is a special passage for hotel guests. There are many amusement facilities inside, and there are many exciting projects, such as the big pendulum, pirate ship, roller coaster, and bungee jumping. I have to mention that my father was not feeling well on the first day. At 8 or 9 o'clock in the evening, the housekeeper Xiao Yin accompanied us to the hospital after work. It was really considerate. I brought my parents and daughter to stay. The old one was not feeling well, and the young one had to be dragged to the hospital together. It was really much better to have someone to help.
There was no thunder in the park. The three performances after 19 o'clock in the evening must be seen. The iron flower is really shocking. I have seen many iron flowers, but this one is really unique~
I give a super five-star praise to the handsome and careful Xiao Yin!
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Price per night from£ 66
Posted on Jul 31, 2026|Deluxe 2-bed Room
DidimeinvFacilities: Excellent.
Cleanliness: Spotless every day.
Environment: Beautiful surroundings, very close to West Lake scenic area, just a few minutes' walk away.
Service: Extremely warm and welcoming. The front desk staff even upgraded our rooms and arranged them together so it was easier to look after the children. I'll definitely choose this hotel again next time I visit.
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Price per night from£ 64
Posted on Aug 8, 2026|Deluxe Forest View King Room
MCCaoTwo nights, three days – I'd always heard that when it comes to hotels in Qiandao Lake, there's the InterContinental and then there's everything else. This trip really drove that point home.
The drive from Wuxi to Qiandao Lake takes four hours. Since the InterContinental occupies its own island, having a car makes getting around much easier.
The scenery along the Hangzhou Ring Expressway leading to Qiandao Lake is absolutely stunning, especially once you enter Qiandao Lake itself, with its myriad of winding islands and towering mountains. As soon as you exit the highway, you're practically in the mountains. The InterContinental's flags lining the mountain road gave a real 'welcome home' feeling.
Driving with the windows down along the lake, you're enveloped in fresh, oxygen-rich air.
Before even entering the hotel, I spotted the lighthouse and the Arc de Triomphe. The hotel lobby entrance is a beautiful photo op, a perfect blend of lake and sky.
I stayed in a lake view room, and the view was absolutely breathtaking, overlooking Qiandao Lake. Add a Qiandao Lake beer, and my mood was instantly uplifted. The floor-to-ceiling windows had a sofa for enjoying the view. The room was spacious and very well-maintained. They even provided a crib for my child, which was reassuring. The toiletries were excellent, and the bathtub was perfect for a relaxing soak.
I'd read many reviews about the dinner, and after trying it myself, I thought it was quite good. While the variety might not be extensive, it was definitely sufficient, and the taste was decent.
For breakfast, I'd seen reviews mentioning long queues, but it's really just for registering your room number. Seating was quick, and the food was good. I recommend sitting by the window in the priority seating area, where you can see the infinity pool seamlessly blend with the Qiandao Lake scenery.
Swan Lake offers animal feeding, but this area could definitely be improved. There were too few animals, and I suggest increasing the interactivity.
The kids' club has different zones, but I think it could be even better. The space is quite large, and with better planning and layout, a more integrated approach could offer more movement options for kids, and improved climbing and ground-level activities.
I highly recommend both the infinity pool and the indoor pool. My kids didn't want to leave! The pools have shallow and deep areas, catering to children of all ages. You can also rent or buy swimming gear at the hotel, which is very convenient. The scenery is stunning, and the water quality is excellent.
Being a large hotel, it's perfect for an evening stroll, whether to the viewing platform, the lighthouse, or just along the lake – it's very relaxing.
Renting an electric tour car for 120/hour is a great way to explore the mountains comfortably in the summer.
The hotel offers many activities, such as children's themed events and morning guided hikes. It would be even better if they added more water activities or equipment.
It's wonderful to slow down and relax on this tranquil island amidst a busy life.
Finally, a special thank you to 'Butler Landy'. Landy's service was impeccable – attentive, thoughtful, and reliably efficient. She responded quickly and resolved any issues. I felt her genuine sincerity throughout, and the service experience was top-notch. If you stay here, you must find her!
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Price per night from£ 94
Posted on Aug 3, 2026|Deluxe Room - City-View (Double Bed)
HaohaoYesterday's breakfast was disappointing, so I went back down at 9 AM today for breakfast. I was hoping for some traditional breakfast steamed buns (baozi). There was still an hour left until closing, and I asked the chef if there were any buns. I saw two large steamers, one with five or six plain steamed buns, and the other remained covered. The chef replied that they were all gone. Well, there was nothing I could do, so I ate some other things, which I didn't particularly enjoy, and had a coffee. I thought I'd check again for buns on my way out. Forty minutes later, it was still the same. So I called over what I assume was the floor manager, dressed in black. I told him I'd waited forty minutes for buns and hadn't gotten any. The manager asked the chef, who said no. Then, after seeing me leave, he made a phone call and said there were still some downstairs and that if I wanted them, someone would bring them up later. This is truly laughable. It's a five-star hotel, and I paid for my breakfast, but I don't even deserve a steamed bun? I think if I were the floor manager, I would have apologized first. Then, regardless of whether the guest had eaten their fill or not, I would have asked for their room number and personally brought a few buns to their room later, perhaps even with some drinks and fruit. I believe that kind of service is what truly befits a qualified five-star hotel.
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Price per night from£ 53
Posted on Aug 10, 2026|Standard Room
Guest User
Choosing the right accommodation is crucial for any trip, and this hotel's excellent location saved me a lot of hassle. It's right next to the subway station, making it incredibly convenient to get to West Lake, shopping districts, and other attractions. The service here is a huge plus; all the staff are warm, polite, and patient in their communication, ensuring a very comfortable stay throughout. The breakfast is thoughtfully prepared with a good variety of dishes that taste great, making for a pleasant start to the day. Considering its prime location, top-notch service, and quality dining, this hotel truly stands out. Overall, it was a delightful and relaxing experience, highly recommended!
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Price per night from£ 37
Posted on Jun 30, 2026
Guest UserThe front desk staff were incredibly warm and patient. Check-in and check-out were efficient, and room service was always prompt. The robot delivery service was a convenient touch. The prices are very reasonable with no hidden fees, making it perfect for business travelers, couples, or short getaways. If you're staying in Jinhua,四季逸境 (Siji Yijing) is definitely the place to be – you won't be disappointed!
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Price per night from£ 15
Posted on May 6, 2026
Guest UserI booked two rooms this time. The suite was quite good, very spacious, and although the facilities were a bit old, they were well-maintained. The king room, however, was very ordinary. The lighting was poor, the room was stuffy, and the air conditioning couldn't be adjusted manually. The bathroom was incredibly cramped.
The room service was good. Housekeeping did a thorough and meticulous job. When we called for amenities, they were delivered very quickly, and their response was prompt.
Dining, though, was a mixed bag. The buffet restaurant had excellent service, especially from Jiang Qinqin. My family raved about her warm and attentive service every day, insisting I mention her by name. She genuinely went out of her way for the guests.
On the other hand, choosing the hotel's in-house Japanese restaurant for our first dinner was arguably the biggest blunder of the entire trip. There were only two or three tables occupied that day, yet the food service was incredibly slow. After we urged them twice, the server completely lost it, burst into tears, and asked why we were rushing her. She then declared she was quitting the next day, got into an argument with us, and even boasted that she was the highest-ranking person there and we could complain all we wanted!
I truly don't understand how a single hotel can have both an excellent restaurant supervisor and a restaurant manager who goes crazy and yells at guests. The hiring standards of this hotel are truly astonishing.
After this experience, I can only say I will try to avoid Pan Pacific hotels in the future. The baseline is just too low; I can't put up with that kind of treatment.
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Price per night from£ 40
Posted on Mar 27, 2026
Anonymous User
Had a wonderful three-day, two-night stay at the Fuchun Resort, a place I've long admired. The architecture, rich in Chinese aesthetics, blends seamlessly with the natural environment of Fuyang, creating a truly harmonious feel. Hiking here was wonderfully wild and scenic. The resort's thoughtful service was evident in every detail: from the welcome greeting and the consistently helpful and responsive personal butler (Benson) before arrival, to the doorman's proactive and natural assistance with luggage, and the waitress's meticulous inquiry about dietary preferences at breakfast. All these touches reflect the hotel's high standards of service and made me feel truly respected. I even left my hat in the calligraphy class and only realized it when the instructor notified me and said it would be promptly returned to the lobby. The shuttle drivers were also very punctual, almost always available on call. The housekeeping staff were diligent and friendly. The hotel also offers a wide range of activities, and the travel photography service was particularly high quality. Fuchun Resort truly lives up to its reputation as a high-end resort. I'd love to visit again!
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Price per night from£ 194
Posted on Aug 8, 2026|Family Room (M3 Memory Pillow + Mobile Projection)
Guest UserTraveling with kids, the overall experience was very comfortable. The hotel staff were warm and friendly. When we requested something for the room, service was prompt and well-organized. The room was clean and tidy, and the location was excellent, making it easy to walk everywhere. The service was just right – attentive without being intrusive – which really helped alleviate travel fatigue. Highly recommended for tourists!
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Price per night from£ 35