Hotels With Gym in Riau Islands, Indonesia

We spent four wonderful nights here and left with nothing but great memories. The resort is brand new (still in soft opening), and it shows in the best way: everything felt fresh, spotless, and beautifully maintained. Rooms: Our Deluxe King room was spacious, immaculately clean, and beautifully designed, with a comfortable bed and a lovely bathroom. Housekeeping was attentive throughout our stay. Location: Right on the beach, with the ferry terminal just steps away — incredibly convenient for a getaway from Singapore. The grounds are lush and beautifully landscaped, and the beach and pools are a real highlight. Dining: We ate across several of the resort's restaurants. Port 19 was excellent for a relaxed dinner with great grilled options, Yokatta served genuinely good Japanese food, and Soñada Beach Club was the perfect spot for a sunset dinner right by the water — the setting alone makes it worth it. Staff were very accommodating with a food intolerance, always happy to suggest suitable dishes. Spa: We had three treatments during our stay, and the therapists were skilled and professional every time. The spa itself is a calm, beautifully designed space — a great place to unwind after a day at the beach. Service: Being a new property, a few small things came up here and there, but every single time the staff resolved them impeccably and without any fuss. That kind of attentiveness says a lot about the team. Overall: We felt genuinely well looked after from check-in to check-out, and we'd happily come back. Highly recommended for couples looking for a peaceful, beautiful escape from Singapore.

Very good resort if you're looking to disconnect and unwind from your daily hustle. Staffs were very friendly and courteous. The Montigo massage was one of the best we've had. Plenty of activities to do in the villa which was great. We had the in villa BBQ but it wasn't the best experience. The whole villa smelled like charcoal and charred meat for the next 2 days. Overall a fantastic experience and we'll definitely be back

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

Wonderful moments celebrating my birthday on the stunning Bintan Island in Indonesia—a true slice of paradise. This beautiful destination is conveniently accessible with a 75-minute ferry ride from Tanah Merah, Singapore 🇸🇬, or a 20-minute trip from the Telaga Punggur ferry terminal in Batam to Tanjung Uban, as well as a 60-minute journey from Tanjung Pinang Island. During our delightful seven-night stay, we truly appreciated the warm hospitality we received. We are already looking forward to our next visit. Thank you, Bintan, for the unforgettable memories!

⭐⭐⭐⭐⭐ **Outstanding Hospitality from Beginning to End** This was one of the best family holidays we've had. From check-in to departure, every interaction with the staff was sincere and heartfelt. You can tell that everyone genuinely enjoys looking after guests. A special highlight was the spa. My mother enjoyed the 90-minute full spa experience after the reception patiently explained the different packages to help us choose the most suitable treatment. The Chinese-speaking masseuse was exceptional and made the experience incredibly relaxing. Our daughter also had an amazing holiday. She loved Earth Basket, where Kiki made the visit engaging and fun, as well as the watersports, especially her first-ever banana boat ride, kayaking and stand-up paddle boarding. We also joined the complimentary stargazing sessions on both evenings. Idu and his colleague on one night, and Rusdi and his colleague on the next, shared fascinating knowledge about the moon, stars, navigation and astronomy. It became one of the most memorable activities of our stay. The front desk team, especially Haykal, Feronica and Gian, were always quick to assist us through WhatsApp and in person. Breakfast had an excellent variety every morning, and the rooms were spacious, comfortable and immaculately maintained. Finally, a heartfelt thank you to Mustika, whose leadership and personal warmth were evident throughout the resort. Seeing him personally come over to bid us farewell before we left for the ferry was a wonderful way to end our stay. The Residence Bintan delivers genuine hospitality in every sense of the word. We would happily recommend it to anyone visiting Bintan and look forward to coming back again.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

New and gorgeous hotel close to One Batam Mall that felt luxurious. Best part of our stay was the front office service (thank you Bibiana) who put in much appreciated effort to ensure my birthday stay was perfect especially in selecting excellent rooms for me, arranging birthday decorations and cake and post-birthday, all around care for us during our stay.

As a frequent business traveler and hotel enthusiast, this hotel truly exceeded my expectations👏 The moment I stepped into the room, it felt bright and spacious. The room size was more generous than many hotels of the same caliber I've stayed in before. There was ample space for luggage, and the work and leisure areas were clearly delineated, completely free from any cramped feeling. The attention to detail in the design was truly impressive. The amenities were thoughtful and comprehensive. The room was equipped with a self-service laundry machine, so I didn't have to worry about accumulating dirty laundry during my week-long business trip – it was incredibly convenient. What surprised me most was the shower experience: the water pressure was strong and steady, and there was plenty of hot water, hitting my body with just the right force. After a long day of travel, a shower completely washed away all my fatigue. This kind of comfort in the details is precisely the standard a five-star hotel should uphold👍 Overall, my stay was impeccable. I will definitely choose this place again for my next business trip here.

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

The staff at the hotel were warm, friendly and good at engaging with kids. They were also very responsive when I made requests via their hotel whatsApp during my stay. As a family travelling with a 4 month old infant, they provided me with a baby bathtub, a Philips Steam steriliser and a Philips avent milk bottle warmer (subject to availability). There was also a proper cot for my baby to sleep in. This is definitely a family friendly hotel and they have a kids club for activities. The kids club also provided babysitting services at a charge if required. The restaurant in the hotel was spacious and have a nice ambience. The quality of food was pretty good in my view. Kids get to dine for free. Kids could get to feed the Koi fish at the pond during breakfast time outside restaurant as staff will give out some packets of fish feed to them. The only downside to the whole stay experience is their built environment as there are some steps to their rooms (not totally barrier free) which could make using a stroller slightly challenging as we will need to carry it up and down. Nonetheless, all in all, it is still a pleasant stay for my family.