The environment is very good, next to the sea, the hotel is a bit modern, but the overall experience is still good, it is suitable for vacationing with family and friends, not far from the city.
A very comfortable and clean hotel. Quite and peaceful. Great view from the room balcony. Friendly and helpful staff. Simple but rich breakfast, terrible coffee but you can ask for an espresso (free of charge). Good value for money. Recommend.
Tutte le camere si affacciano sul monte Pico e sulla piscina dell'albergo. Molto piacevole sia al tramonto che la mattina all'alba. Camere grandi e pulite, anche se l'arredamento e il bagno non sono nuovissimi. La colazione é varia e di qualità, possibilità per le coppie si farla in terrazza con lo stesso affaccio si cui sopra. Si può arrivare al porto tranquillamente a piedi con qualche saliscendi. Personale molto attento.
I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
We are happy with the service and location of the hotel.
There was a large selection for breakfast, an interesting system for ordering an additional breakfast.
Very good gym, we were there every evening.
The presence of a sauna is also a great solution to relax after daily hikes in the mountains.
We were pleased with the availability of parking spaces near the hotel.
There was some kind of system error when checking out, I hope the staff solved it. Since we were in a hurry to the airport and could not wait for their information to be updated, we simply gave the keys to the room.
Perfect location on a beautiful island. Better get the room with a sea view and watch the boats come in. Good breakfast plenty of choice and wonderful fresh fruit. Staff all very pleasant and spread the happiness.
Excellent pool kept meticulously clean. Hot tub if rain comes and hot sauna. R3 Restaurant just across the road. Gentle stroll along the front into town and the marina.
I loved the accommodation, I was in an apartment and our room was cleaned every day. The perfect location because it was in the middle of the island, however you always need a car. There is a supermarket 15 minutes away by car. Incredible views and very good service. I would undoubtedly repeat.
The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.
Very beautiful hotel right in the city centre, with amazing gardens very quiet and peaceful environment, with the best view to the bay of Horta and to the Pico mountain. Staff was friendly and helpful. I will definitely be back.
We had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.
I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
IitravelrussiaDid not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry
We stayed for one night in an apartment. We were allowed to check in early which was great. The apartment was very spacious and had everything that you would need. The balcony was huge and had a great view. The only downside was that the bedroom and bathroom were really hot. There was air con in the living room but that did nothing for the rest of the apartment. We slept with the bedroom door open but then got bit to pieces by mozzies! Not sure we would stay in an apartment again but if the rooms have air con then we would try that.
PPBMLocation is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.
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