Posted on Jan 6, 2026
Guest User
We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night fromPHP 7,348
Posted on Mar 22, 2026|Standard Room With Double Bed
Guest UserThe staff and hotel were excellent overall...the breakfast was quite satisfactory...Room service fast and excellent...the only comment about the pool as the water was exceptionally cold and this prevented the kids from fully enjoying their time ...otherwise everything was quite good.
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Price per night fromPHP 3,279
Posted on Oct 24, 2025|Standard, Guest Room, 1 King, City View, Side Wing
Rene Diriwaechtervery nice, love the pillows. but there was spme chinese guests next to my room, which was a bit loud.
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Price per night fromPHP 8,738
Posted on Sep 9, 2025|Standard Twin Room
Guest UserThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
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Price per night fromPHP 2,552
Posted on Apr 3, 2025
Guest User
جميل و هادئ
موقعه مميز
اعيد التجربة له مرّة اخري
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Price per night fromPHP 4,260
Posted on Mar 7, 2026
Guest User
The hotel is right on the highway on airport road, easy access to the whole of the city.
Easy check in and checkout.
Room was clean and everything needed was provided.
Food is of good taste.
Only downside is that the pool is in the open and not temperature controlled thus no one was using the pool, it was freeIng cold water in there 😂
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Price per night fromPHP 8,147
Posted on May 19, 2026
Guest UserMashallah tabarak Allah (An expression of awe and praise), this hotel is amazing, I can't speak highly enough of it. I stayed for 4 nights, and it felt just like home. The room size was approximately 25 sq.m., roughly 3x8 meters, but every inch was utilized and well-organized – it reminded me of European hotels 🤍.
It has underground parking, a cinema, a gym, quiet co-working spaces, and seating areas between the rooms.
It's incredibly comfortable and clean.
Cleanliness: 10/10
Quietness: 10/10
Friendliness and Service: 10/10
Facilities: 10/10
Nearby services: 10/10
Many thanks to everyone at the reception, the cheerful and helpful staff, and the service workers 🤍🤍.
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Price per night fromPHP 3,996
Posted on Apr 22, 2025|Standard King Room
Guest UserI had a higher expectations especially with the value of money paid.
Delay in check in procedures although it was 17:30 and rooms were not fully ready. Then I have got smoking room in lower floor completely against what I request , I had to stay for another 30 mins to shift to another room.
Additionally,although the hotel is new , it seems that it’s only renovated and a lot of items and paints need to be looked at.
The breakfast was mid , but I have to highlight the restaurant receptionist welcoming and positive attitude and relaxing smile.
I’m not going to repeat the visit again to this hotel branch
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Price per night fromPHP 5,322
Posted on Jul 15, 2025
Marty the Metalhead
I didn’t like the service in the restaurant. The lady just gave me a QR code and said scan this. It doesn’t take rocket appliances to type out a menu on a piece of paper.
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Price per night fromPHP 3,842
Posted on Apr 27, 2026
Vina TriLa Reve Hotel Taif is a comfortable and modern place to stay in Taif. The hotel is known for its clean rooms, elegant design, and well-equipped facilities, making it suitable for both short stays and family trips. The staff are friendly and responsive, and the location is fairly convenient for accessing the city center and nearby attractions.
A great choice for travelers looking for a peaceful stay with good comfort, without going for a luxury hotel.
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Price per night fromPHP 12,125