Posted on Jun 3, 2026
Guest UserThe whole hotel system seems to be created with foreigners in mind. I stayed for 2 nights, while my family stayed for 3 nights. I originally booked the 2 nights through Trip.com. When I wanted to add an extra day, I was informed it was better to book it again online. At that time, I was in Nepal for 3 days and my phone was being repaired in Hong Kong, so I didn’t have access to my usual email or digital wallet. I had Nepali cash, but the payment system wouldn’t allow it, and I was denied the option to add more nights directly at the front desk. I tried booking again using my temporary phone, but the credit/card wouldn’t allow it—possibly because the phone and location were new and my digital wallet couldn’t be used. The only solution was asking a friend to book the additional night for me. This experience made me feel that the system is not friendly to Nepali guests and that they may strongly prefer online foreign-currency-style payment methods rather than Nepali rupees. I also tried to get the Nepali rate. It was around NPR 12,000–15,000, while the online rate was significantly cheaper. Based on the current currency conversion, the price difference felt like it could be about 3,000–5,000 rupees less online. This also made me feel they may not truly support Nepali pricing equally. The front desk staff were sometimes helpful, but they often didn’t seem genuine. Some staff seemed reluctant and not truly welcoming or happy to assist. In contrast, the only people who felt consistently happy to see me amd my family were the housekeeping staff and the guards. About the room it’s a bit small. I took a long warm shower, and after a while the water started leaking toward the bedroom corridor. However, there were also positives—despite being in Kathmandu, the tap had good water flow and the water color looked clear, not yellowish (and not as low-flow). Overall, the stay didn’t feel welcoming to me or my family. I’m not sure if this is because the system is designed not to cater well to Nepali guests, or simply because the staff attitude was “blah.” Would I stay again? It feels like 50–50. My honest advice is: if you’re not Nepali, you will love it. But if you are Nepali and want to feel genuinely welcomed, you should think carefully—because you could spend the same amount or much more less at a family-owned business and likely feel much more respected and welcomed.
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Price per night fromS$ 75
Posted on Dec 16, 2025|Deluxe Queen Room Without Balcony
Guest UserThe room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
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Price per night fromS$ 34
Posted on May 29, 2026
Anastasiya 4Good hotel. They offer airport transfers, but you need to exit the building first and then call the greeter. There was a strange incident during breakfast when a hotel employee entered my room without permission. I hope this doesn't happen again.
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Price per night fromS$ 85
Posted on Jun 25, 2025|Superior Twin Suite
Hasena
One of the finest properties in Nepal — perfect location, beautiful ambience, and excellent amenities. What truly stood out, though, was the exceptional hospitality. From the moment we arrived, the staff was warm, attentive, and went above and beyond to accommodate every request. We stayed for a birthday celebration, and their thoughtful service made it truly special. If you’re looking to create unforgettable memories, this 5-star resort is the place to be.
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Price per night fromS$ 311
Posted on Jul 28, 2026|Fairfield Room, Guest Room, 2 Twin
Guest User
On a business trip, I opened the door to my hotel room and immediately noticed how clean and hygienic it was – a huge plus! The floor was so shiny, my shoes didn't pick up any dust. The bedding was spotless white and felt soft to the touch, and there was no dust on the desk or windowsill. When I went to wash up, I saw clear signs that the toilet and bathtub had been disinfected. The hot water came out quickly and had no strange odor. After a long day, being able to sleep soundly in such a fresh and clean room was incredibly important. Attention to detail really shows quality! 🌟
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Price per night fromS$ 89
Posted on Feb 25, 2026
EK Canada
Smack in the heart of Thamel. Great retreat in the mayhem of it all. Awesome room and service. A few loud bars in the area but they close early, a little later on the weekend. Bed and hot water awesome. Has cable T.V. to watch movies or catch up with what's going on in the world. Worth the money you pay to stay at this place
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Price per night fromS$ 84
Posted on May 5, 2026
Guest UserIt's a 20-30 minute walk from Nagarkot bus stop, but the view from the hotel balcony is excellent. If you want to see the Himalayas and the sunrise together, and relax, I think this is a good choice. In early May, I was lucky enough to have clear weather early in the morning and could see the Himalayas very well. There's also a spa, pool, and restaurant, giving it a resort feel. The staff are very kind and helpful, even with my broken English.
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Price per night fromS$ 113
Posted on Apr 5, 2026|Deluxe Room
UraluWe randomly chose this place without much expectation, but the buffet turned out to be surprisingly good 👍
The weather in the mountains changes a lot, so don’t expect too much from the view, but overall the stay was still quite decent.
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Price per night fromS$ 117
Posted on Nov 15, 2025
Anonymous User
The service at this hotel is truly impressive, with excellence evident in both hardware and software. Upon arrival, the concierge proactively helped with the luggage. The front desk staff greeted us with warm smiles, efficiently handled the check-in process, and thoughtfully informed us about breakfast hours and the Wi-Fi password. The P2 staff were very enthusiastic, personally guiding us to the room and introducing the amenities. The room was tidy, comfortable, and well-equipped, with particularly satisfying bedding. The housekeeping department responded promptly and with a friendly attitude. To our delight, the hotel also prepared fresh fruits, showcasing their attention to detail. The overall stay was exceptionally pleasant, making us feel genuinely at home. I highly recommend it to everyone and will definitely choose to stay here again next time!
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Price per night fromS$ 69
Posted on Apr 30, 2026|Club Room, M Club Lounge Access, Guest Room, 1 King
wxkyoThis is definitely the first choice for business travelers in Kathmandu. Overall, it's very good.
The only issue was that the desk in the room wasn't very functional for working. Another downside was that my flight turned back, so I missed a night, but couldn't get a refund.
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Price per night fromS$ 223