Hotels With Spa in Macau, China

The Venetian is an older hotel. I arrived around 2 PM for check-in, and Willson was very enthusiastic. He helped me with the process, gave a general overview of the hotel, provided a map, and pointed out the ongoing renovations, which actually didn't affect my stay at all. I stayed in the North Wing this time, which I found very convenient. Just one floor down to the third floor is the 'Food Paradise,' making dining and shopping very accessible. It's also easy to get to Cunha Street from the West Wing, and taking a taxi to the airport or ferry terminal is very convenient. My room overlooked the golf course and a peek of The Londoner's Big Ben. Toiletries and water were replenished daily!

I booked a King Room with an ocean view. The room was spacious, spotless, and well-maintained. The minibar items were complimentary, except for the premium bottled water and wine (though no wine was provided in the room). A deposit of MOP 1,000 was required at check-in, which was fully refunded upon checkout. The hotel also offered free shuttle buses to major hotels and key departure points across Macau. The concierge, Charles, was particularly helpful in advising us on the correct shuttle bus number to reach our intended destination.

For my trip to Macau, Trip.com recommended the Holiday Inn. Upon arrival, I found the hotel conveniently located on Beijing Street. The front desk staff and lobby manager were all very attentive and welcoming, truly reflecting the high standard of service you'd expect in a tourist city. The hotel facilities are comprehensive, clean, and well-designed, and the room service is excellent. During my stay, I reported some noise from the surroundings, and it was addressed promptly. I was very satisfied with their quick response. The hotel boasts an excellent location, with cultural landmarks such as the Lotus Square, Dr. Ho Yin Park, Macau Polytechnic University, and Beijing Tong Ren Tang all nearby, offering plenty of options for exploration.

After booking, I tried to contact the hotel multiple times without success; no one responded to my requests. Finally, Ctrip helped me communicate with the hotel the day before our trip. Initially, I was concerned about renovation smells in the Bond Tower and asked to be moved to the Banyan Tower. Ctrip informed me that as of April 2026, only the Bond Tower was open, which I accepted. Then, I requested to switch our king room to a twin room, and the hotel said it would cost an additional 90+ RMB, which I also agreed to. Many online reviews mention free room upgrades, but honestly, don't expect any of that anymore. I had also mentioned it was our 10th wedding anniversary, and while they didn't upgrade our room, they did give us a small cake. However, it was clearly an oversight as it said 'Happy Birthday' – very perfunctory. Furthermore, during check-in, halfway through the process, a South Asian supervisor-like staff member suddenly came over and, with a disdainful look, told us we needed to pay extra. I was thinking, hadn't Ctrip already clarified this, and hadn't we agreed to pay? Why did she act as if we were unwilling to pay and deserved her contempt? This was the first time I'd ever had such an uncomfortable check-in experience in Macau. The hotel's facilities and design are undeniably exquisite and beautiful. Although the room was small, the Bond Tower didn't have the strong renovation smell that some online reviews mentioned, which was a relief. The hotel also provided Eiffel Tower tickets, which was a pleasant surprise. After returning to the room in the evening, I noticed there was no turndown service provided, nor was the room tidied up a second time. The service was a bit lacking. Also, there were no size options for children's bathrobes; my 130cm, 80-catty (approx. 40kg) son couldn't wear theirs. The service staff and front desk employees had poor English proficiency. The only thing that truly impressed me was the heated swimming pool. Located on the 3rd floor, it offered great views, with comfortable loungers, lemon water, and towels readily available by the pool. The water temperature was a very comfortable 36 degrees Celsius, making it suitable for swimming even in winter, which was excellent. Overall, you can stay at this hotel, but don't have high expectations for the service.

Check-in took way too long. When I booked, Trip.com showed that Grand Lisboa Palace offers 3 PM check-in. We arrived at the hotel at 2:40 PM, planning to shower and rest a bit before heading out in the evening. However, we were told our room wasn't ready and we'd have to wait an hour and a half. So, we walked around the mall and garden. At 4:30 PM, we checked again, and they said it still wasn't ready, another 30 minutes. We were getting sleepy from all the walking, and finally checked in at 5:30 PM. That's a solid two and a half hour delay. After complaining online, Grand Lisboa Palace only offered a small fruit platter as an apology, and nothing else. As for the hardware, I found the bed a bit too soft, which gave me a backache. The soundproofing in the room was mediocre; I could clearly hear people talking in the hallway. The shower gel and shampoo in the bathroom were bolted down, as if they were afraid guests would take them. Service-wise, it wasn't bad, but it wasn't amazing either – just average.

The lady who handled our check-in was incredibly meticulous and patient, and the bedding in the room was exceptionally comfortable – those were the two best things. I was traveling with my mother, and they happily switched us from a king room to a twin room, which we appreciated. The area around the hotel is very picturesque for photos. For shopping, it's not as extensive as the Londoner. We went primarily for the Eiffel Tower and booked a lunch set menu at La Chine. After our meal, we were able to use our receipt to get free access to the top observation deck of the Eiffel Tower, which was a lovely bonus and fulfilled a little wish of ours!

This hotel is a bit old, and in Macau, where there's a big disparity between hotels, you have a lot of choices. However, this one is pretty good. We took a ferry from the Hong Kong-Macau Ferry Terminal to Macau, then a shuttle from Grand Lisboa to near the hotel, and it was just a short walk. Next door is New Yaohan, which is great for shopping, and there are also places to eat upstairs. It's quite close to the Ruins of St. Paul's on foot, and you can catch a bus downstairs to Taipa. All in all, it's excellent value for money.

Facilities: The hotel is very new, both the software and hardware are up to par, meeting the star rating standards. Hygiene: I absolutely trust the hygiene in Macau, no issues there. Environment: The environment is great, smells lovely, thumbs up. Service: In terms of service, the only thing is that check-in at the lobby was a bit slow, even though it wasn't peak season. Hope they can improve on that, but the service itself was otherwise flawless.

I forgot to pack my slippers, but when I opened the closet, I found two pairs waiting for me—exactly what I needed! It's rare to find hotels that offer such a thoughtful touch these days. The bathroom is incredibly spacious, and there's even a TV built into the wall next to the bathtub. The view from the 15th floor is absolutely stunning; you can see the Ruins of St. Paul's in the distance. Lunch at the MJ Cafe on the first floor is a steal—for just a few dozen bucks, you get soup, a main course, and coffee. The staff were so friendly, and the place had a nice buzz even on a weekday. I'll definitely be back!

The room was spacious and lovely, and the bedding was super comfortable, so I slept really well. It's right next to Fisherman's Wharf, which was great for a leisurely stroll. The hotel is very close to the wharf, and they even offer a shuttle service. You can also catch the Sands shuttle next door. We celebrated my child's birthday with dinner at the hotel, and the staff were incredibly warm and attentive. The food was delicious too! I'll definitely choose to stay here again next time.