Hotels With Spa in Macau, China

Amenities: The facilities are comprehensive. They even specially delivered toiletries for the two elderly people and one child staying with us. Hygiene: Very clean and comfortable. Environment: Everything you need for dining, accommodation, and travel is right here. The hotel is within walking distance of hotels like The Londoner, The Parisian, and MGM. There are convenient free shuttle buses to the airport and border crossings. The North Wing is very close to the food street, making dining very convenient. It's also particularly close to Rua do Cunha, where we sampled some Macanese specialty snacks before checking out. Service: Excellent. They arranged a room with a great view for us. After we arrived at the hotel, we went to eat first, and the porter directly delivered our luggage to the room. The young lady at the West Wing front desk, in particular, was very patiently guided us on how to get around and even advised us on how to check out quickly based on our flight time for our return journey.

I brought my parents to Macau for a trip, and choosing Grand Emperor Hotel exceeded my expectations. Upon entering our room, we were pleasantly surprised by a special anniversary setup for my parents. The spacious room was a welcome relief after the relatively small and cramped space we had in Hong Kong for two days. We booked a family room, and from the bay window, we could catch a glimpse of the sea and the fountain, which was lovely. Both check-in and check-out were seamless; they didn't require a deposit. When we checked out, we left our luggage until later in the evening, and the friendly bellboy was very accommodating. The facilities are a bit dated, but acceptable. There's a plug that works with Chinese appliances, and the room has a safe and a mini-fridge. They also provide complimentary bottled water, drinks, and fruit. Breakfast was plentiful, and the freshly cooked beef brisket noodles were delicious and generously portioned. The Grand Emperor has an excellent location; it's about a 10-minute walk to the Ruins of St. Paul's. Right outside the Yaohan department store next door, there's a shuttle bus to Taipa resorts, running about every 10 minutes. You can also get tickets at Grand Lisboa or Lisboa to take a shuttle to the Outer Harbour Ferry Terminal, which is very convenient. Grand Emperor also has its own shuttle bus, but you need to book in advance, and the last bus at 5:15 PM is a bit early. So, on that day, we took the Lisboa shuttle at around 8 PM to Portas do Cerco (the border gate). The journey took about 15-20 minutes, and the last Lisboa bus is at 9:30 PM. Wynn is a bit further and doesn't require a ticket; you just queue up on the roadside for their shuttle, with the last bus at 11:30 PM. The Portas do Cerco border crossing is open until 1 AM. Arriving from the Hong Kong-Zhuhai-Macau Bridge, we couldn't find the Grand Lisboa shuttle on the day of arrival, so we first took a free bus to the Outer Harbour Ferry Terminal, then transferred to the green Lisboa shuttle. After getting off, we could see the Grand Emperor Hotel in the distance. It was about a 10-minute walk with our luggage, and everything worked out perfectly. All in all, I'm very satisfied, and booking through Trip.com was also reliable. Highly recommended!

The hotel's location is convenient, and the staff are warm and attentive. The room service is also great, offering good value for money and delicious food. The transport guide provided at the front desk was a thoughtful touch. However, the overall room facilities are quite old, and I even found false eyelashes on the carpet. This definitely needs improvement.

On the first day, I went to check in around 2:30 PM, not realizing it was a bit early. The male receptionist who helped me was quite arrogant, a stark contrast to the friendly female staff I encountered later. I'd suggest more training for him. The cleanliness was okay, but there was a lot of dust in the room—on the mini-bar, in the wardrobe, and on the bed. When I lay down, lint was floating everywhere. However, the hotel views are fantastic, and the location is very convenient. The room facilities are also excellent.

The facilities here are incredibly comprehensive, and the concierge service is top-notch. From the moment we stepped out of the car, everyone was so welcoming and guided us every step of the way. They even have a fun check-in game, though our time was a bit too short to complete all the tasks – we'll definitely have to come back for that! The hygiene was impeccable, and the ambiance can only be described as opulent and very British. We ordered breakfast in the hotel, and the service was outstanding; the service fee was absolutely worth it. The breakfast portions were huge; my child and I couldn't even finish it all. The family room was incredibly comfortable, and my child was thrilled with the complimentary small toys. I spent ages choosing a hotel and saw a lot of negative reviews, but after actually staying here, I honestly have no idea where those bad reviews came from. Shopping is super convenient, and there's a free hotel shuttle to other places. They even thoughtfully tell you the shuttle times. The lady who checked us in was exceptionally beautiful and gentle. After we finished the check-in process, she even walked us to the elevator, afraid we might get lost, and introduced us to all the hotel's offerings: where to eat, where to shop, and where to catch the bus for excursions, including the bus schedule. All in all, it was a truly delightful trip. Macau gave us so many surprises, and my only regret is not staying longer. Next time, I'll definitely allocate more time to Macau. It's so clean everywhere and perfect for quietly appreciating your surroundings and unwinding. I've already shared my itinerary with my colleagues at work, and they've decided to follow my route! The hotel environment is excellent, and the bathtub was very clean. After a quick rinse, my child played in it for two hours and had a blast. Both the children's bed and the adult bed were very comfortable, and the soft pillows were great – they even have specific ones for sleeping and for leaning against. As for power outlets, they were all standard mainland China plugs, which was great. I had even bought an adapter, but didn't need it in either Hong Kong or Macau; Hong Kong hotels provide them, but in Macau, you can plug directly in. My stay at The Parisian this time was fantastic, looking forward to the next visit! Because I had to take a ferry back to Shenzhen and wasn't sure how to get there on my first visit, I called the front desk. They transferred me to the concierge, and everyone was incredibly enthusiastic and detailed, better than many apps. All my questions were answered. I called the front desk several times, and they were always so detailed and resolved all my issues. Loved it! Thank you!

Amazing views and fantastic, personalized service. My flight was delayed, but they were very accommodating and let me extend my stay in the room. This was incredibly helpful. They also prioritized getting me the room type I needed and thoughtfully advised which elevator to use so it wouldn't be a hassle with luggage.

We had an absolutely wonderful stay at this hotel. The overall experience was fantastic, defined by top-tier hospitality, excellent food, and outstanding service from the entire team. The staff members genuinely go above and beyond to make guests feel valued and looked after. Every interaction was seamless, professional, and incredibly accommodating, giving the impression of a truly premium, high-touch service standards. The culinary offerings were equally impressive, with high-quality dishes that made dining a highlight of our trip. The only minor aspect that could be improved is the water pressure in the bathroom, which was noticeably low during our stay. Aside from that single logistical point, the exceptional staff and superb overall quality made this an unforgettable visit. We would highly recommend this hotel to anyone looking for a flawless hospitality experience and look forward to returning.

1. Convenient transportation: There's a direct shuttle from Gongbei Port to Wynn. 2. Although the hotel is a bit old, the interior decoration is excellent. The rooms and especially the bathrooms are incredibly spacious, a rarity these days. 3. While the breakfast selection isn't huge, the quality is good. I highly recommend the cheese tomatoes – I had three! 4. The hotel is super convenient for shopping at Wynn and also very close to the Grand Lisboa. 5. A hotel with excellent value for money.

Overall, if you're not planning an itinerary with Casiono, Artyzen Grand Lapa Macau is a highly cost-effective hotel, making it a top choice for family travelers. 1. Location and Transportation: Located on the southeast side of the Macau Peninsula, it's a 5-minute ride on the Sands shuttle bus from the Outer Harbour Ferry Terminal (where ferries from Hong Kong dock). It's a 25-minute drive from the airport. Neither Artyzen nor Sands offer airport shuttles, only public buses. You'll need to walk about 10 minutes to reach the bus stop, and it costs 6 MOP per person. The hotel is surrounded by numerous museums and restaurants, which is incredibly convenient; I won't list them all. 2. Hotel Amenities and Service: The soft services are excellent. From the doorman to the front desk and the floor attendants, everyone is very enthusiastic, and communication in Chinese is generally seamless. The hardware is of an old-school five-star standard. The swimming pool is fantastic. The rooms are a bit dated but clean and tidy.

This is arguably the best value-for-money five-star hotel in Macau. It's even slightly cheaper than the Holiday Inn Express nearby. It's very convenient to get here from both the Qingmao and Gongbei borders, and you can walk to the Ruins of St. Paul's. There are also lots of great food options nearby. Facilities: It's a very standard five-star hotel. The decor style is a bit dated but not run-down. The room soundproofing is excellent. The only downside is they don't provide bottled water. Cleanliness: Very good, the housekeeping is thorough. Environment: Good. Service: Good, the staff are all very enthusiastic, and the front desk staff speak standard Mandarin.