Featured facilities: Executive Lounge, Café, Snack Bar
Excellent
3290 reviews
9.7/10
1 night
From US$46
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Latest Reviews for Hunan Hotels
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9,6/10
Excellent
AAnonymous UserFacilities: Since it just opened, everything is very new, but there are no strange smells, which is great.
Hygiene: The room was cleaned very well.
Environment: Among the hotels in Dongmen, the environment here is excellent because it has its own courtyard with its own unique scenery. Plus, the public areas are also very distinctive; I really liked them.
Service: The service was attentive and responses were quick.
GGuest UserUpon arrival staff were very kind and welcoming. I’ve never stayed in a place so secluded so this was absolutely a great experience and super wholesome.
Id recommend this place to couples and solo travellers, not necessarily for families unless you enjoy each others company x50 hehe. The property itself has a tea house, a restaurant and cute scenery places to explore and walk around.
Cute cats and dogs are constantly roaming too :) the mountain view is picturesque and honestly a breathtaking view when waking up to it. Staff was so accomodating on my one night stay. I texted on WeChat at 1am in the evening and Mr Hu was super responsive and even got tasks done for me like finding cigarettes and Coke Zero late at night.
The property was very clean for a cabin styled property, however I am used to more modern places - also please beware lots of mosquitoes during warm season so pack repellent!!
I highly recommend the property if you’re visiting the Avatar Mountains, it’s 9 minutes away to the East Gate Entrance (Tianzi Cableway), the staff can also help book your tours and tickets easily.
KKatiTranWe had a wonderful stay here as a family of four and were genuinely impressed by the overall experience. The room was incredibly spacious, giving us plenty of room to relax and feel comfortable throughout our stay.
What impressed us the most was the outstanding hospitality of the staff. Every team member was incredibly friendly, attentive, and always willing to help. They even arranged a complimentary airport pickup for us, which made our arrival very smooth and stress-free.
The staff also helped us a lot with planning our visit to Zhangjiajie National Forest Park. They assisted us with organizing our itinerary, making reservations, and answering all of our questions immediately whenever we needed support. It has been a long time since we experienced such genuine hospitality and kindness.
Although our first room had a few minor issues, the staff responded immediately and helped us without hesitation by arranging a new room for us right away. During our departure, we even noticed that the original room was already being renovated and the issues were being fixed, which really showed us how much the hotel cares about maintaining high standards and listening to guest feedback.
Another highlight was the beautiful rooftop terrace with a wonderful view over the city. The hotel location is also excellent, with major attractions and important sights reachable within just a few minutes on foot. The free laundry service was also a very convenient bonus during our trip.
Overall, we were extremely satisfied with our stay and would definitely choose this hotel again if we return to Zhangjiajie. We would also like to sincerely thank the entire team for making our stay so memorable and enjoyable. Highly recommended for families and anyone looking for excellent service, comfort, and exceptional hospitality.
GGuest UserThis newly opened hotel was the most satisfying stay of my trip to Hunan! The rooms were spacious and clean, and the bedding was comfortable. The free afternoon tea and buffet breakfast offered a rich variety, and the rice noodles were absolutely superb. The butler service was attentive, helping us plan our routes, getting discounted tickets, and even providing free pick-up and drop-off to the East Gate. Laundry and parking were all free. It's a five-minute drive from the East Gate, quiet and peaceful, and just a ten-minute walk to the snack street. The overall experience was fantastic, and I'll definitely bring my family here again next time!
GGuest UserAfter a long search on Trip.com, I finally settled on this hotel, and it truly exceeded my expectations in terms of value for money. The lobby was spacious and bright as soon as I walked in. They even have a self-service check-in area for Trip.com VIPs, and the front desk staff were incredibly friendly and efficient. I was very pleased with the room – it was large, well-lit, and fully equipped. The in-room smart speaker (Xiao Du) was a fantastic touch, playing soft music that helped me drift off to sleep peacefully. The cleanliness was impeccable, and there was a subtle, pleasant fragrance. When I ran out of water, I contacted the butler, and a fresh supply was delivered immediately – the service was simply outstanding. The hotel restaurant served a delicious dinner at a reasonable price, with plenty of options to choose from, making for a very satisfying meal.
What really stood out was its proximity to the ancient city. After dinner, it was just a few minutes' walk to Youhong Bridge in the heart of the ancient city. I even met an old lady selling flower wreaths. Strolling through the ancient city, wearing a locally woven flower wreath, was a truly delightful experience.
Lliew chiow chingThe Twelve Cities·Baiyujing Courtyard Hot Spring Resort (Furong Ancient Town Scenic Area Store) offers a one-stop vacation experience centered around thoughtful butler service, complimentary shuttle to the scenic area, high-end constant temperature hot springs, and high-quality dining.
🌟 Key Services:
* **Full-Service Butler:** Before check-in, the butler proactively calls to set up a communication group, and response times are extremely fast. Some packages include free room upgrades and departure gifts.
* **Complimentary Shuttle Service:** Offers free pick-up and drop-off at the high-speed rail station, and vehicles are available anytime for free transfers to and from the Furong Ancient Town scenic area, saving you the hassle of driving or taking public transport.
* **Hot Springs and Pool:** The rooftop features year-round, constant temperature, complimentary open-air hot spring pools, a spa, and a popular heated infinity pool. Some room types include private hot spring pools.
* **Twelve Cities Restaurant:** The hotel has a highly-rated Hunan cuisine restaurant, offering excellent value Asian-style breakfast, afternoon tea, and welcome fruits. Their signature dish is Tujia Pot Bacon.
* **Supporting Amenities:** Rooms feature fully voice-controlled smart guest controls and projectors. Public areas include a gym, laundry room, private garden, and free underground parking.
📍 **Hotel Location:**
This hotel is located on Furong Ancient Town Pedestrian Street, Yongshun County, Xiangxi Tujia and Miao Autonomous Prefecture, Hunan Province (100 meters north of the Xiangxi World Geopark Museum). For your convenience, you can check the interactive map below for its specific location and surrounding traffic conditions.
GGuest UserI brought my parents to Zhangjiajie for the May Day holiday and after some consideration, we chose Shawn. The experience was excellent.
The location is great – convenient for dining and shopping, yet away from the bustling city center. There's a stream behind the hotel, and you can see Tianmen Mountain in the distance, offering a peaceful retreat amidst the activity.
The hotel environment is lovely, with a Shawn-themed design and stylish decor. It's well-equipped with a gym, family-friendly facilities, a bar, and dining options.
Upon check-in, we received a free room upgrade. The room was clean, the bedding spotless, and the orthopedic mattress was incredibly comfortable. We slept very well after two days of exploring Zhangjiajie.
The butler service was exceptional. The manager, front desk, housekeeping, and engineering staff provided one-on-one service through a group chat, attending to every request promptly without being intrusive. It was a fantastic experience.
GGuest UserThe room is fully smart, with an automatic toilet and many functions that offer a great experience. They even thoughtfully prepared fruit, and the hairdryer provided was a Dyson. The floor-to-ceiling windows offer a relaxing view of the mountain scenery. Breakfast was very rich, and the riverside scenery is beautiful, with butterflies fluttering in the garden – it's truly stunning! The butler was very attentive, providing us with a route that helped us avoid any pitfalls, and offering pick-up and drop-off services. They were incredibly responsive to all our requests!
They were also very receptive to our suggestions!
WWilliam AntoniusI had a really pleasant stay at this hotel. The place was clean, comfortable, and well-maintained. The amenities were complete and very convenient during my stay. There is also a spacious public area which is perfect for relaxing, working, or hanging out with friends.
The host was very friendly and always active in helping guests whenever assistance was needed. Their hospitality made the experience even better. I would definitely recommend this place to others and would love to stay here again in the future.
AAnonymous UserThis hotel is super close to Zhangjiajie National Forest Park, just a 15-minute walk and a turn. It has a large terrace overlooking the stream, and there are many restaurants nearby. Although it says it opened in 2021, the hygiene is very good. We stayed in a king room with three people, and they generously gave us extra breakfast coupons for free. The breakfast spread was excellent.
The Charming Xiangxi Grand Theater is also a mere 3-minute walk to the right.
The best part is that the room has a spare key card constantly plugged in, so the power stays on even when you leave. This was perfect for charging power banks and other devices!
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